Benchmarking the BC Profession

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Benchmarking the BC Profession

• Evaluating the Budgets, Reporting Structure,
• Personnel Compensation

Presented by Cheyene Haase of BC Management, Inc.
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Introduction to BC Management, Inc.

• Founded in March 2000.
• Headquartered in Irvine, CA.
• An executive search firm exclusively placing
  business continuity, disaster recovery,
  information security and emergency management
  professionals internationally.
• Confidential assistance in personnel placing.
• Free e-Newsletter detailing Top Talent Current
  Job Openings.
• Annual BC/DR salary and BC program review.
• Benchmarking individual companies on salary and
  BC program review.

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Topics of Presentation

• Evolution of the Business Continuity Field.
• Progression to Todays BC Professional.
• Profiling Todays Business Continuity
  Professional.
• Progression BC Program Planning.
• Budgetary Issues.
• Evaluating Personnel.
• Where Should the BC Program Report?
• Evaluating Compensation National and Local.

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The Evolving Business Continuity Field

• Contingency planning has become an enterprise
  focus integrating business and technology under
  one umbrella.
• Evaluating where BCP reports to within an
  organization.
• Blending and integrating business continuity with
  information security, risk management or
  emergency management.
• Changing regulations to abide by.
• Global awareness is becoming a top focus.

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Progression of BC Careers over Time

• Technology Driven 1970s 1998
• Disaster Recovery
• Data Processing/ Data Center focus
• Majority of careers not exclusively focused
  on DR
• Technology leads to a DR career

• Business Driven 1998 Present
• Contingency Planning
• Risk Management focus
• Exclusively focused on BC (BC Analyst BC
  Global Manager)
• Many paths lead to a BC career

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Profiling Current BC Professionals

• 27 of BCP Personnel are Planners, Coordinators,
  Administrators, 30 are Managers, AVPs and
  Project Managers, 13 are VP/Directors, 4 are
  Global Managers and 2 Chief Officers.
• 37 BC, 20 DR 5 each Crisis Mgmt, Emergency
  Mgmt, Project Mgmt.
• 25 in Financial industry, 15 Consulting, 8
  Insurance.
• 35 - 21-30 yrs Working Experience.
• 45 - 4-10 yrs Field Experience.
• 66 - IT Expertise of 5-8
• (scale of 1-10 with 10 being the highest)

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Progression in BC Program Planning

• 2005 BC Program
• 1 - No BCP Plan
• 9 - Currently Developing BC Plans
• 10 - IT (DR) Plans Only
• 38 - Select Departments Only
• 40 Full Corporate-wide BCP Program

• 2006 BC Program
• 5 - No BCP Plan
• 11 - Off-site DR Only
• 21 - Assessing BC and/or DR Planning
• 29 - Conducting BIA Risk Assessments
• 41 - Currently Developing BC Plans
• 21 - IT (DR) Plans Only
• 43 - Select Departments Only
• 40 Full Corporate-wide BCP Program

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Evaluating the BCP Budget

• 2005 BCP Budget
• 20 - Under 250K
• 15 - 250-500K
• 16 - 500K-1M
• 20 - 1-5M
• 6 - 5-10M
• 4 - 10-50M
• 2 - Over 50M

• 2006 BCP Budget
• 16 - Under 100K
• 17 - 100-250K
• 15 - 250-500K
• 18 - 500K-1M
• 20 - 1-5M
• 7 - 5-10M
• 5 - 10-50M
• 2 - Over 50M

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Change in BCP Budget?

• 2005 Budget Change
• 47 - No Change in BCP Budget
• 43 - Increase in BCP Budget
• 10 - Decrease in BCP Budget

• 2006 Budget Change
• 45 - No Change in BCP Budget
• 35 - Increase in BCP Budget
• 6 - Decrease in BCP Budget
• 14 - Not Sure

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Where Should the BC Program Report?

• Culture Assessment.
• What does your company value?
• What may be beneficial to one company may not be
  beneficial for your company?
• Breakdown Where does BC report
• according to BC Managements Annual
• Survey Review?

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2005 BCP Reporting

• 26.1 - Corporate
• 16 - Risk Management
• 9.6 - Information Security
• 30.5 - Information Technology
• 2.5 - Strategic Planning
• 5.3 - Facilities Management

• 0.8 - Physical Security
• 1.2 - Audit/ Compliance
• 1.2 - Finance
• 2.2 - Operations
• 1.1 - Individual Departments
• 0.5 - Legal
• 0.5 - HR
• 2.5 - Other

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2006 BCP Reporting

• 7 - Corporate
• 10 BC/DR Office
• 10 - Risk Management
• 10 - Information Security
• 34 - Information Technology
• 1 - Strategic Planning
• 3 - Facilities Management

• 2 - Physical Security
• 1 - Audit/ Compliance
• 4 - Finance
• 7 - Operations
• 3 - Individual Departments
• 1 - Legal Counsel
• 1 - HR
• 2 - Assurance
• 4 - Other

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Increasing BCP Personnel
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Evaluating Compensation

• What is the value of a BC Professional?
• Years of Field Experience
• Job Title
• Certification
• Degreed
• IT Expertise
• Project Management
• Leadership Capabilities
• Staff Management
• Intangible Skills Soft Skills, Strategic
  Planning

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• National Compensation Review

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• Local Compensation Review

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Profiling of Local Respondents

• 59 Respondents in southern CA (49 full-time
  employees 10 independent contractors)
• 5.3 of total survey respondents (1,102
  Permanently Full-time employed respondents from
  the United States.)
• Breakout of industry respondents
• 21 - Financial/ Banking
• 7 - Professional Consulting
• 4 - Manufacturing
• 3 - Biotechnology, Government, Healthcare,
• 2 - Entertainment, Insurance, Mortgage
  Utilities
• 1 Brokerage/ Investment, Computer Software,
  Internet, IT Services, Logistics, Non-Profit,
  Retail, Telecommunications, Transportation
  Other

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Profiling of Local Respondents

• 1 Entry-level/ Analyst
• 16 Planner/ Coordinator/ Administrator
• 18 Manager/ AVP/ Project Manager
• 5 VP/ Director
• 1 Global Manager
• 10 Independent Contractors
• 3 Other
• 5 Professional Services
• 4 Sr. Consultant
• 1 Sr. Manager/ Director

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Profiling of Local Respondents

• 40 Business Continuity
• 23 Disaster Recovery
• 8 Emergency Management
• 6 Project Management
• 4 Information Technology
• 3 Audit, Compliance Crisis Management
• 2 Health Safety Information Security
• 1 Change Management, Facilities, High
  Availability, Physical Security, Records
  Management, Risk Management Other

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Profiling of Local Respondents

• Average of 7-10 years field (BC/DR) experience.
• Average of 26-30 years work experience.
• Average travel is less than 25.
• Majority are degreed professionals
• 3 HS, 12 AD, 26 - Bachelor, 14 Master, 4 -
  Doctorate
• Average IT expertise rating of 4.7 (scale of 1-10
  with 10 being the highest).
• 11 respondents changed jobs in 2005.

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Profiling of Local Respondents

• 68 of respondents are certified (62 of those
  certified are CBCP certified)
• Number of Certifications
• 21 1 Certification
• 10 2 Certifications
• 4 3 Certifications
• 3 4 Certifications
• 1 5 Certifications
• 1 6 Certifications

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Profiling of Local Respondents

• Breakout of certifications
• 25 CBCP
• 7 CERT
• 5 ABCP
• 4 NIMS PMP
• 3 CRP, CEM CISSP
• 2 LDRPS CPA
• 1 CHMM, CISA, CISM, CIA, CCSA, ACP Six Sigma
  - Green
• 6 respondents attributed a salary increase to
  receiving their certification.
• Average increase in salary - 4,250
• Maximum increase in salary - 10,000
• Minimum increase in salary - 1,000

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BCP Salaries Increased Locally
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Bonus Payout Locally in 2004

• 33 respondents received bonuses both in 2004 and
  2005.
• The breakout for those who received bonuses.

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Profiling for Local BCP Planners/ Coordinators/
Administrators

• 16 Local Respondents (9 Financial, 2 Mortgage
  1- Brokerage/ Investment, Manufacturing,
  Internet, Government Healthcare)
• 36 Business Continuity
• 20 Disaster Recovery
• 8 Project Management
• 7 Emergency Management
• 5 Compliance
• 4 Crisis Management
• 3 Health Safety Other
• 2 Audit, Change Management, Facilities, High
  Availability, Information Technology, Risk
  Management
• 1 Physical Security Records Management

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Profiling for Local BCP Planners/ Coordinators/
Administrators

• Average of 7-10 years field (BC/DR) experience.
• Average of 21-25 years work experience.
• Previous career 6-Other, 4-IT, 1-Health
  Safety, Emergency Mgmt, Project Mgmt, Information
  Security, Facilities Government (other).
• Less than 25 average travel.
• 2 - High School, 3 - Associate, 9 - Bachelor, 1
  -Master 1 - Doctorate.
• Average IT expertise rating of 4.2 (scale of 1-10
  with 10 being the highest).
• 2 respondents changed Jobs in 2005.

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BCP Salaries Increased for Planners/
Coordinators/ Administrators
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Bonus Payout for Planners/ Coordinators/
Administrators

• 8 Respondents received bonuses in 2004 while 9
  respondents received bonuses in 2005.

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Profiling for Local BCP Managers/ AVPs/ Project
Managers

• 18 Local Respondents (6 Financial, 2
  Manufacturing, Insurance Biotechnology 1
  Entertainment, Healthcare, Telecommunications,
  Logistics, Utilities Other)
• 45 Business Continuity
• 23 Disaster Recovery
• 7 Information Security
• 6 Emergency Management
• 4 Compliance
• 3 Crisis Management Project Management
• 2 Facilities, Health Safety Risk Management
• 1 Audit Records Management

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Profiling for Local BCP Managers/ AVPs/ Project
Managers

• Average of 7 - 10 years field (BC/DR) experience.
• Average of 21 - 25 years work experience.
• Previous career 5-IT, 3-Health Safety,
  2-Business Analyst, Project Management Other
  1-Audit, Information Security, Physical Security
  Military.
• Less than 25 average travel.
• 1 High School, 4 Associate, 7 Bachelor 6
  Master degree.
• Average IT expertise rating of 5 (scale of 1-10
  with 10 being the highest).
• 6 respondents changed Jobs in 2005.

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BCP Salaries Increased for Managers/ AVPs/
Project Managers
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Bonus Payout for Managers/ AVPs/ Project Managers

• 14 Respondents received bonuses in both 2004 and
  2005.

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Profiling for Local BCP VPs/ Directors

• 5 Local Respondents (3 Financial, 1
  Entertainment Retail)
• 44 Business Continuity
• 28 Disaster Recovery
• 20 Audit
• 6 Physical Security
• 2 Crisis Management

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Profiling for Local BCP VPs/ Directors

• Average of 11 - 15 years field (BC/DR)
  experience.
• Average of 31 - 35 years work experience.
• Previous career 2-Project Management
  1-Information Technology, Health Safety
  Other.
• Less than 25 average travel.
• 2-Associate, 2-Bachelor 1-Master
• Average IT expertise rating of 5 (scale of 1-10
  with 10 being the highest).
• 1 respondent changed Jobs in 2005.

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BCP Salaries Increased for VPs/ Directors
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Bonus Payout for VPs/ Directors

• All Respondents received bonuses both in 2004 and
  in 2005.

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Questions?
BC Management, Inc. Phone (888)
250-7001 Website www.bcmanagement.com