Santa Clara Valley Transportation Authority

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Santa Clara Valley Transportation Authority
Dynamic Passenger Information Project (DPI
Project)
March 27, 2008
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Presentation Overview

• 1. Project Background
• 2. Project Goals
• 3. Concept of Operations
• 4. Key Challenges
• 5. Tentative Schedule

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Background

• DPI Project - customer desired transit
  improvement feature identified from Comprehensive
  Operations Analysis (COA) study and previous
  on-board surveys
• DPI Project Goal - to develop a real-time
  transit information system that provides
  predictive arrival/departure times for VTAs bus
  and light rail vehicles via phone, internet, and
  electronic signs
• Funding Sources - 5.6 million project funded by
  Federal, regional, and local funding sources

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Project Goals

• Provide real-time transit information to
  customers
• Provide predictive arrival/departure times of
  transit vehicles for selected routes and stops
• Provide accessible real-time transit information
• Telephone/Cell Phone
• Internet (wireless devices)
• Electronic Variable Message Boards/Signs
• Integrate and coordinate with Bay Areas 511
  system
• Increase transit ridership

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Concept of Operations Key Functions

• Gather bus and light rail vehicle location
  information
• Provide predictive vehicle arrival/departure
  times
• Push transit vehicle identification data to
  customer interface points (telephone, internet,
  electronic signs)
• Share data directly with other transit agencies
  and through out the Bay Area 511 System

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Key Challenges

• Procuring a predictive vehicle arrival system
  with open coding and architecture, while building
  upon legacy systems
• Coordinating with MTC on the development of a
  telephone-based customer interface that can
  provide transit information for all transit
  routes and transit stops
• Integrating data from existing and new systems to
  develop transit information that can be accessed
  by telephone phone, internet, and displayed on
  electronic signs
• Addressing impacts to existing VTA operational
  processes new tasks for VTA staff as a result of
  this implementation

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Tentative Project Schedule

• Spring 2008 Finalize Technical Specifications
• Fall 2008 Develop DPI core system
• Winter 2008 Begin deployment of DPI System with
  focus on VTA Rapid 522 line and integration with
  light rail system

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Example of Real-Time Information Displayed on
Internet Web Page (TriMet, Portland)
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Example of Bus Stop Shelter with Electronic Sign
(TriMet, Portland)
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Examples of Electronic Variable Message
Boards/Signs (VMB/VMS)
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Examples of Audio Way Finding / Audio Sign
Technologies
Talking Sign Way Finding System
Push-to-Talk Sign System
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Example of Real-Time Transit Information
Displayed on Internet Web Page(SFMTA, San
Francisco)