Department of Defense

1
Reply Mail Website

• Department of Defense
• Official Mail Management Conference
• August 24, 2004

2
Reply Mail
First-Class Mail

• Industry based Business Reply Mail Work Group
• Market Research and Analysis
• Reply Mail Improvement Plan
• Reply Mail Website
• Learn about Benefits and Uses of Reply Mail
• Courtesy and Business Reply Mail
• Improved Customer Service Ease-of-Use

3
First-Class Mail

• Apply for Reply Mail Online
• Generate Courtesy / Business Reply Mail (BRM)
• Obtain BRM Permits
• Pay for BRM Fees Online
• Assign Unique BRM ZIP4 Code
• Produce Electronic Mailpieces

Reply Mail Website
4
Reply Mail Landing Page on USPS.com
First-Class Mail
5
Reply Mail Website
First-Class Mail
6
Apply for Permit
First-Class Mail
7
Pay Fees
First-Class Mail
8
Apply for ZIP 4 Code
First-Class Mail
9
Create Mailpiece
First-Class Mail
10
Review Mailpiece Design
First-Class Mail
11
Download Mailpiece
First-Class Mail
12
First-Class Mail
Future Reply Mail Plans

• Reply Card Scanning
• Electronic Delivery
• Recognition
• BRM Automated Accounting System
• Mail not held up for accounting
• Delivered with regular mail

13

• Thank You!