AudioVideoData Conferencing Jason Tisdall Data Connection http:www.dataconnection.com

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Audio/Video/Data ConferencingJason
TisdallData Connectionhttp//www.dataconnectio
n.com/
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"Video conferencing is inevitable, but so is the
day when the sun flames out and consumes the
earth. Which will come first?", Stan Gibson, 1999
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Audio/Video/Data Conferencing

• Data Connection background
• What is conferencing?
• History
• Current status
• Whats next?

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Data Connection Background

• What we do
• Software developers
• Supplier of core communications technology to
  major vendors and service providers
• Still growing in a difficult market
• Products
• Conferencing (audio/video/data)
• Directory and messaging
• Network protocol stacks (used in routers)
• Telephony softswitches
• My role
• Professional services sales support
• Products - DC-MeetingServer, DC-MailServer

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What Is Conferencing?

• What is conferencing?
• Video
• Audio
• Data
• What should be in a conferencing toolset?
• An experiment

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What Is Conferencing?

• What is conferencing?
• Video
• Audio
• Data
• What should be in a conferencing toolset?
• An experiment
• Data
• Share apps
• Whiteboard/annotate
• File transfer
• Ability to record
• Chat (personal and general)
• Peer Vs presented

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Conferencing Defined

• Conferencing is a means of offering any or all
  of image, voice and data communication between
  remote sites in real time., Jason Tisdall, 2002

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DC-MeetingServer Web Interface
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Historical Development (1)

• First Seen
• Isaac Asimov The Naked Sun 1956
• ATT PicturePhone
• demo at the World Fair 1964
• Commercial offering 1970, 160/month
• Compression Labs commercial offering
• 1982, 250,000 system, 1000/hour
• The conference room (early-90s onward)
• Small market
• Tens of thousands of pounds per unit
• Single purpose hardware and software
• PictureTel, VTEL, BT, TANDBERG

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Traditional Videoconferencing
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Historical Development (2)

• Desktop (Personal) Systems (mid-90s onward)
• Huge potential market
• Cheap(ish)
• Proprietary islands of interoperability
• Data Connection, Polycom, Microsoft
• Key Developments (late-90s)
• Standards T.120, H.323
• H.32x
• Audio/video
• T.12x
• Data sharing
• Multiple endpoints
• Internet / Web conferencing

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Desktop Conferencing
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Conferencing Networks (1)
Telephone
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Conferencing Networks (2)
H.323 - H.320 Gateway
Telephone
ISDN (H.320)
Videoconferencing
Room System
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Conferencing Networks (3)
H.323 - H.320 Gateway
H.323 - PSTN Gateway
Telephone
ISDN (H.320)
Videoconferencing
Room System
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Conferencing Market Status

• How big?
• 14 billion by 2005 38 compound growth from
  2000 to 2005
• (IDC July 2001)
• Home Market
• Low bandwidth (traditionally but changing)
• Video phone chat adult
• Vertical
• limited deployment
• Helpdesks, call centres
• Corporate
• Security / firewalls
• Measurable benefits cost/fear of travel
• Other benefits - improved work practices,
  productivity, morale
• Strong bias to data

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Conferencing Who Uses It?
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Conferencing Who Uses It?

• Cambridge Technology - management consultants and
  systems integration
• Purpose training and sales
• Users 4000 employees and worldwide customers
• Solution integrate voice and web conferencing
• BNFS Huge american railroad operator
• Purpose mission critical communications,
  training
• Users planners, engineers
• Solution 28 state deployment, with over 750,000
  minutes per month of usage
• Merrill Lynch Financial Management
• Purpose real time collaboration for employees
  and clients
• Users 63,000 employees in 44 countries clients
• Solution world-wide deployment, with over
  500,000 minutes per month of usage
• Money saves over 1 million per year
• See www.latitude.com

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Conferencing Who Uses It?

• We do
• Between sites
• High levels of interest/deployment across sectors
• Engineering Ford, Boeing, BMW,
• Military
• Service providers
• Example
• Ford have mandated all their suppliers must
  deploy standards based conferencing

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Whats Next?

• Conferencing Limits
• Access
• local and wide area
• Equipment/security
• Bandwidth
• Audio requires 5-64 kbits/sec, video requires 150
  - 500 kbits/sec
• Latency
• Infrastructure

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Whats Next?

• Web
• Fast growing
• use anywhere
• no install (saves a lot of money)
• Lack of standards
• opportunity for bridging between web and
  traditional clients like NetMeeting
• Conference Servers
• In-house or via ISP (hosted)
• Security, management
• Bridging communications IP and PSTN
• Services web proxy, recording
• Development of infrastructure
• More bandwidth
• QoS in VPNs
• predictable bandwidth
• predictable latency
• charging

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Whats Next?

• Email was the major corporate growth technology
  of the 90s ...
• Conferencing is a major corporate growth
  technology in the new millennium

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Final Quote

• Success is the ability to go from failure to
  failure without losing your enthusiasm, Winston
  Churchill