Northwood

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Northwood Who Are We?

• Accredited, not-for-profit, long term care,
  independent living, home care and community
  outreach centre for seniors
• Servicing over 6,000 clients throughout Nova
  Scotia.
• Employs over 1,200 employees and has over 500
  registered volunteers.

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Leadership

• Board Reaffirm Vision and Corporate Values
• Strategic Planning Process
• Alignment of Values in establishing Strategic
  Directions

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Healthy and Safe Workplace -Strategic Direction

• Promote the health, safety and well-being of
  people who work and volunteer at Northwood.

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The success of our organization lies in our

• belief it is critical to invest in our people,
  our most valuable resource
• ability to create a work environment where
  performance is recognized and the value of our
  people is celebrated
• ROI in leadership the development of our
  leaders will sustain a culture that reinforces
  quality of worklife programs and initiatives

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• To coordinate wellness initiatives, in 2001
  Northwood created a Workplace Wellness
  Department this moved to the Health and Wellness
  department in 2002 and in 2005 evolved to
  Organizational Health.

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Organizational Health

• Defined as a comprehensive approach encompassing
  individual health, workplace safety,
  productivity, organizational effectiveness,
  culture and leadership.
• (Conference Board of Canada, 1999)

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Organizational Health Portfolio

• Resident/Client Health Centre
• Health and Wellness Department
• Infection Control Program
• Occupational Health/Staff Health Nurses
• Disability Claims Management/ Worksafe
• Attendance Management
• Pauline Potter Fitness Centre
• Employee Assistance Program
• Staff Morale and Recreation Team SMART
• Volunteer Resources

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2005 Healthy Workplace Award

• Northwood received the Psychologically Healthy
  Workplace Award for recognition of excellence in
  Health and Wellness Programs
• The process provided an opportunity to review
  the initiatives Northwood has in place to promote
  the psychological health of our people.
• It provided an understanding of what makes a
  workplace healthy and affirmed that we were going
  in the right direction.
• Strengthened the business case for what we do.

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Interdisciplinary Initiatives Not just about
one department

• Staff Recognition Week
• Departmental Recognition Events
• SMART Committee
• Occupational Health Safety
• Quality Week Celebrations
• Educational Opportunities
• Sign Language, GED, Computer courses
• Crisis Intervention Team
• Annual Christmas Events

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Holistic Approach One program does not fit all!

• Wellness Clinics B/P, Glucose, Cholesterol
• Influenza Vaccine Clinics
• Fitness Centre Programs with staff incentives
• Nutrition Programs WW, Healthy Living Plan
• Massage Therapy On site
• Credit Counseling
• Stress Management
• Employee Assistance Program
• Blood Collection Services

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Supportive Approach

• Case Management Model - Supportive approach to
  Attendance Management and Disability Claims
  Management
• No one works in isolation case management
• Stakeholder input from
• Attendance Case Manager
• Disability Case Manager (WCB)
• Human Resources
• Departmental Manager
• Staff Health Nurse
• Employee

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New Programs and Initiatives

• We continue to work toward creating a
  Psychologically Healthy Workplace continuously
  developing new programs and offering new
  initiatives.

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Health Fair

• Over 40 internal and external exhibitors and
  demonstrations
• Yoga Loft, Nutrition, EAP, Massage Therapy,
  Travel Clinic, Sears Bra Fitting, the Oxygen Bar,
  Nubodys, Vogue, NSAHOs Health Choice, Mens
  Health, Womens Health.
• Over 300 Participants
• Passports to Health - Door Prizes

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Utilizing Internal Resources Building
Partnerships Linkages

• Spirituality in the Workplace Transformational
  Leadership
• Ergonomic Train the Trainer Sessions
• On site - Work Process Assessments
• Frontline Leadership Training
• Healthy Lifestyle Program Choose Health
• Resident/Client Health Centre
• Worksafe Program Accident Investigation
  Injury Prevention Back Education Program
• Internal Newsletter Wellness Link

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Summary

• Psychological Health, like Organizational Health
  is not only about wellness programs.
• It is about shared vision and values.
• It is about sustaining a culture that promotes
  the health, safety and well-being of people who
  work and volunteer at Northwood.
• It is about commitment and investing in the
  development of leaders and all staff.

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Northwood A Great Place to Work