Your First Professional Position Celebrate Success

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Your First Professional PositionCelebrate
Success

• Chapter 32

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• Professional Placement the first full-time
  position that a student assumes after graduation
  from college
• Orientation The process of providing basic
  information about a hospitality organization that
  must be known by all employees

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Basic On-Job Management Competencies
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Human Relations Competencies Are Always Important
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Your have been employed to add value to the
organization
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Tactics To Begin the Right Relationship With
Your Employee

• Dress the way you are expected to dress
• Develop a system to remember the names of those
  to whom you are introduced
• Take careful note of your own supervisor and
  others who are successful in the company. What
  do they seem to have in common?
• Use a personal time planner
• Be punctual dont make others wait for you
• Dont get into a routine
• Be friendly
• Listen much more than you talk!
• Be quick to praise others

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More Tactics For the Right Relationship With
Your Employer

• Practice conflict resolution to avoid
  confrontations
• Look for solutions rather than for problems
• Remember that neither life nor your position is
  always fair
• Don't get involved in office politics
• Remember that hospitality managers are typically
  successful because of their teams
• Solicit feedback

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Still More Tactics for the Right Relationship
With Your Employer

• Find a mentor
• Volunteer for special projects
• Recognize that you will likely work extra hours
• Meet persons outside your department
• Think about the present and the future
• Keep alert to job openings within your company
• Have fun at work !

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Ethics/Ethical

• A Discipline dealing with good and evil and with
  moral duty
• Moral Principles or Practice of or relating to
  principles of right and wrong
• Conforming to accepted and especially
  professional standards of conduct Virtuous,
  honorable, upright

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When to Consider a Career Move

• When you are in the wrong position
• When you feel you are not going anywhere
• When you are experiencing interpersonal problems
  with your immediate boss
• When your department and/or organization are
  having difficulty
• For physical or intellectual reasons
• For long-term career advantages

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Professional Development Opportunities
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Steps in Career Planning
OH- 30.1
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Suggestions to Organize Professional Development
Activities

• Think about activities in your present position
  that you could do better
• If you have a mentor, he or she can be a ready
  source of professional development alternatives
• Try to objectively assess your strengths and
  weaknesses
• Think about your likes and dislikes
• Establish professional development priorities

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Working Your Professional Development Plan
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Feedback from the Real World What are some of
the most important characteristics of new
managers who are successful in their first
position?

• They have initiative they are self-starters
• They have the courage to make tough decisions
  when they are the right ones, rather than easy
  decisions just to avoid conflict.
• They are smart. They know how to operate a
  restaurantand have the ability to continually
  grow smarter by learning from their experiences
• They are mature beyond their years. Maturity
  means doing what you say you will do, meeting
  deadlines, and taking responsibility for your
  actions.
• They have a passion for all aspects of the
  business
• They have a drive to get better every day.
• They pay attention to details.

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What are some characteristics that new managers
who are less successful in their first position
seem to share?

• They lack commitment. These managers consider
  their employment to be a job or a position,
  rather than a lifetime vocation
• They dont take criticism well.
• They lack initiative
• They have poor follow through.
• They lack courage
• They have problems with the life-style of the
  restaurant business.