LiveVault

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Online Data Protection
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Agenda

• The Problem With Data Protection Today
• The LiveVault Solution
• Technology Overview
• Key Features
• Demonstration of the LiveVault Online Backup and
  Recovery Service
• How Customers Are Using LiveVault Today
• Summary

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LiveVault

• Leading provider of fully-managed online backup
  and recovery services
• Enterprise-class data protection for
  organizations of all sizes
• Data under protection grew over 500 in 2002
• Based in Marlborough, MA
• Recently closed 10M VC funding (Atlas Venture,
  Iron Mountain, Matrix Partners, Sevin Rosen)
• Strategic partners include

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Traditional Backup Is Not Working Businesses Are
at Risk of Data Loss

• The stakes are higher than ever
• 93 of companies that experience a significant
  data loss will be out of business within five
  years.
• (Source U.S. Department of Labor)
• Of the companies that lose their data in a
  disaster, nearly 50 never reopen their doors at
  all after the disaster.
• (Source University of Texas Center for Research
  on Information Systems)
• and traditional back-up is NOT working!
• Over 40 of data not properly backed up each
  night.
• (Source Gartner Group)
• Over 50 of employees backing up data
  misconfigure backup software.
• (Source Iron Mountain)

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Your Data Is at Risk
Human Error (deletions, wrong entry, ..)
Hardware Failure (disk crash, system failure, ..)

• You must protect your data, but
• The best preventative measures are not enough
  (ie. Anti-virus, RAID, etc.)
• Todays backup solutions are time-intensive and
  unreliable
• Manual off-site vaulting is too expensive and is
  rarely tested

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Introducing the LiveVault Solution

• Fully managed service, providing assured data
  protection and online recovery of
  business-critical data
• Built-in disaster recovery solution, with
  automatic electronic off-site vaulting of
  customer data at secure off-site data centers
• Designed for businesses protecting servers
  running Windows NT/2000/2003/XP, Sun Solaris,
  and Red Hat Linux

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The Solution LiveVault How We Do It

• The Convenience and Assurance of a Fully-managed
  Electronic Vaulting Service
• Download/install lightweight LiveVault agent
• Initial full backup to secure Iron Mountain data
  center
• All data and databases remain protected
  continuously
• Restores are quick, available and assured
• Pro-active monitoring and management
• Eliminates need for on-site tape

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Key Benefit On-line Data Availability and
Assurance

• Available for restore anytime, anywhere
• No tape handling
• Restore single documents or an entire system
  on-line, without waiting
• Current and historic versions are available.
• Eliminates or minimizes restore waiting time and
  backup window issues
• Media restores available for larger or complete
  disasters

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LiveVault Differentiators

• Proprietary and Patented Technology
• Continuous Protection for Open Files and
  Databases
• Entirely Web-Based User Interface1
• State of the Art Security
• All data goes directly to secure, off-site data
  centers
• Simplified and predictable pricing model
• Fully Managed, Pro-actively Monitored Service
• Simple, reliable, zero maintenance
• 1Windows platforms only comparable platform
  appropriate features are available for RedHat
  Linux and Sun Solaris where applicable.

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The LiveVault Value Proposition Why Livevault
Makes Sense for You

• Data Protection today works 6 out of 10 times and
  is expensive
• Tape drives, backup software, media
• Depreciation, maintenance, support
• Management of backup and vaulting tasks
• Labor cost
• Opportunity cost- who is doing this for us and
  what else could they be doing?
• Off-site vaulting- real cost and real risk
• LiveVault provides
• 10 out of 10 success with professional management
• Continuous, no orphan data
• World-class security
• Elimination of headaches, unreliability and cost
  of traditional backup and vaulting

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LiveVault Customers
(partial list)

• Government Education
• Dept. of Labor
• Michigan DEQ
• National Institute of Health
• Rhode Island Turnpike Authority
• Small Business Administration (SBA)
• US Trade Development Agency
• Carlisle School District
• Hartford Seminary
• Wheelock College
• Legal
• Bohannon Law
• Calaiaro, Corbett Brungo
• Condon Cook
• Farrell Fritz
• Rader Fishman and Grauer
• Weitz Kleinock
• Williams Hunt

• Financial Services
• Allmerica
• American Mortgage
• Anchor General Insurance
• Annaly Mortgage Management
• Bessemer Venture
• Capital Pacific Holdings
• Congress Financial
• Equitable Trust Company
• Four Corners Capital Mgnt
• Franklin Portfolio
• GMAC
• Liberty Management
• Mainland Bank
• New Century Title
• Osterweis Capital Management
• Potomac Capital
• Sandell Asset Management
• The Reinvestment Fund

• Other
• Adams Outdoor
• Alps Automotive
• Business Protection Systems
• Easter Seals
• Ecrio
• Goodwill Industries
• IDG List Services
• Imetrikus
• Mercury Print
• New Castle Hotels
• Northeast Louisiana Telephone
• Northwest Suites
• Prime Properties
• Reliable Runners
• Riva Sports
• Rolling Stone Magazine
• Spaulding Slye
• Sterling Johnson

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Customer ValueNew Century Title

• In 95 of our offices, if the building burned
  down, we'd have to recreate that office from
  scratch
• Environment 22 branch offices with NT 4.0
  servers
• Problem Local backup and off-site protection was
  unreliable, dependent on local non-IT staff
• Solution Use LiveVault to manage backups and
  restores centrally for all remote sites
• Value Off-site data protection, intra-day
  protection, centralized management, limit
  headcount
• LiveVault is easily saving us 20,000 to 30,000
  per year Jody Elkins, VP IT

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Customer ValueSmall Business Admin (SBA)

• Before we did nightly backups, and always ran
  the risk of tape backup not working
• Environment Central data center, plus 103 branch
  offices
• Problem Outsource backup and recovery at all
  locations
• Solution Use LiveVault to protect all data
  throughout agency
• Value Avoided IT staff hiring and capital
  outlay of tape systems, backup software, media,
  annual fees
• LiveVault takes all that risk out of the
  equation Lawrence Barrett, CIO, SBA

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LiveVault Value Your Business is Protected

• Assured Data Protection (Assurance)
• Fully Managed Professional 24x7 monitoring
• Recoverable Click of a button reliable data
  recovery
• Secure Off-site at managed data centers
• Full control Web UI
• Eliminates the Burden (Convenience)
• No tapes to purchase, handle, catalog, or store
• No backup staffing and scheduling
• No driving tapes offsite or finding tapes
• You focus on your business, not protecting data
• Cost Effective Insurance for Business Continuity

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Ask Yourself

• What is the cost to your company
• if you lost a day of critical data?

Your backup data is never worth more than when
you need it most.Then its priceless.
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Online Data Protection
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Protecting Windows, Linux and UNIX Servers
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Windows Per Server Pricing
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Windows Per-Server Pricing
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Windows Server Enterprise Pricing
One Year Retention
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Linux and UNIX Pricing
30 Day Retention
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Additional Services
Note There is no additional charge for restores
performed across the network