ES Strike Contingency Planning

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Third International Forum on Disability
Management
Brisbane, October 2006
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Agenda

• The Company
• CPRs approach to injury management
• CPRs Return To Work Program
• Impact/Outcomes
• Challenges The Company
• Future Direction-Stakeholder engagement

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The Company
The Company
Thunder Bay
Moose Jaw
Sudbury
Freight/passenger 19,691 Employees 16,000 in
Canada 13,500 Unionized employees 6 Unions
safety critical, safety sensitive Transport
Canada Medical Guidelines
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CPR Employee Injury Management
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Return To Work (RTW) Program

• Mandate
• Canadian employees
• All unionized employees
• Non-unionized employees who perform safety
  critical/sensitive work
• Program implemented in 1998

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RTW Program Features

• Shared responsibility
• Joint union/management involvement
• - Core Return To Work Committee
• - Training facilitation
• - Local Return To Work Committees

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RTW Program Features Contd

• Accountability at all levels
• - Senior management
• - Performance management plans
• - Stakeholder roles and responsibilities
• - Monthly operational conference calls

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RTW Program Features Contd

• Integrated Approach
• - Benefit Carriers
• - WCB
• - Service Providers Contractors
• - Other CPR systems
• Training for major stakeholders
• - Local Return To Work Committees
• - Supervisors other stakeholders

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RTW Program Features Contd

• Promotional strategy
• - Posters, pamphlets, video,
• presentations, internet, etc.
• - Companys communication channels
• Evaluation system
• - Statistical reports to management union
  officers
• - Feedback from participants Local Return To
  Work Committees

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RTW Program Features Contd

• Administrative system
• - Early intervention
• - Case management
• - Accommodation priority
• - Job search system
• - Income support
• - Wage guidelines
• Support System
• - Accommodation database
• - Vocational assistance
• - Disease/health risk management
• - EFAP
• - OHS

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RTW Program Outcomes
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RTW Program Outcomes Contd
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(No Transcript)
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Program Impact
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Program Impact
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RTW Program Outcomes Contd
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RTW Program Outcomes Contd
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RTW Program Outcomes Contd

• RTW Program Participation
• Cost Savings 2005
• Total Days Saved 6,956
• Total Cost Savings 1,070,434
• Alberta Custom 1,800.000
• Pricing project
• WCB Costs Avoided 1,999,920
• Total Costs Avoided 4,870,355

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Program Impact

• Strategic planning
• Corporate Priority
• Integration with other programs
• - Recruitment
• - Benefit Administration
• - Labour Relations
• - Employee Relations
• - Training
• - Performance Management Program

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Challenges

• Maintain the momentum
• Accommodation in a downsizing environment
• Resolution for employees who cannot be
  accommodated within the company
• Increase awareness among employees
• Integrated Information Management System

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The Future

• Stay the course
• Mind the FIVE Cs

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CPRs Approach To Engagement

• Creativity
• Start with an idea/dream
• Establish a business case
• Corporate needs
• Assess what is already in place
• Identify gaps
• Establish priorities
• Culture
• Identify the systems that drive the organization
• Seek out the opinion leaders
• Assign responsibility/accountability/resources
• Document plan Action to achieve some quick
  successes
• Seek senior managements endorsement

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CPRs Approach To Engagement

• Collaboration
• Identify internal external stakeholders
• Form partnerships
• Maximize community resources expertise
• Course
• Dont stray from the course
• Dont be distracted by information overload be
  SELECTIVE
• Dont re-invent the wheel
• Dont be reactive be PROACTIVE
• Dont create for the sake of creating
• Dont fix it if it isnt broken