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THIS IS THE WORK

• How is that possible?

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THIS IS THE WORK

• PURPOSE
• To illustrate, discuss and practice method of
  successfully implementing VSM or KAIZEN
  Implementation Plans
• achieving the desired outcomes and getting to
  a place where achieving the content of the VSM or
  Kaizen Implementation Plan DOSE NOT feel like
  added work.

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THIS IS THE WORK

• AGENDA
• Define Value Stream
• Share an illustration of a Value Stream
• Establish a method of managing a VSM or KAIZEN
  implementation for success.
• What is a VSM or Kaizen Implementation Plan?
• Moving from words to action

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THIS IS THE WORK
What is a Value Stream? The entire process that
transforms supplier input into output to satisfy
customer need. 1
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THIS IS THE WORK

• RECALL, A PROCESS IS ---
• A combination of people, resources and methods
  which produce a result. 2

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THIS IS THE WORK
A Value Stream
People and resources
Boundaries and limits procedures, rule,
standards, laws, etc
The Suppliers acting on behalf of the Customer
The Customer
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THIS IS THE WORK

• A Value Stream

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• The VSM or Kaizen Implementation Plan --the
  method of getting from the Value Stream's
• Current Future
• State State.

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People and resources
If you are a person who is a member of a Value
Stream
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People and resources

• AND

If You and your Value Stream team members have
adopted CONTINOUS IMPROVEMENT as your method of
being, as regards your work, then being a member
of a Value Stream
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THIS IS THE WORK
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• Successfully and continuously improving our
  Value Streams, our work to achieve greater and
  greater CUSTOMER SATISFACTION

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• Establish a method of managing a VSM or KAIZEN
  implementation for success.

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• What is A VSM or KAIZEN IMPLEMENTATION PLAN?
• a set of activities that (1) aims to produce
  unique deliverables and (2) is time-bound within
  clear beginning and ending points.

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• A PROJECT PLAN ----- A set of activities that
  (1) aims to produce unique deliverables and (2)
  is time-bound within clear beginning and ending
  points.3

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Four key elements of ALL Projects
• Define and Organize
• Plan
• Manage the Execution
• Close Down

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Define and Organize the work, organize the right
  people and all necessary resources to achieve the
  VSM or Kaizen Implementation Plan objective.

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Plan
• Planning is a necessary prelude to action.
  Project planning generally begins with the
  objective and works backward, in effect asking,
  Given our objective of ________, what set of
  tasks must we complete, in what order must they
  be completed, and within what time frame must
  they be completed? All of which are bounded by
  time, need, a budget, and other scarce resources.

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Manage Execution using sound management skills as
  required, keeping people motivated and focused
  on achieving the goals, mediating between the
  people above and the people below, making
  decisions, allocating scarce resources,
  reallocating resources to deal with emerging
  problems, etc. In other words, manage the
  adherence to schedule, budget, and quality
  standards

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Close Down
• This is the opportunity to
• Prevent future problems
• Facilitate making the next VSM Implementation
  effort easier, more fun and effective.
• The VSM Team should formally take time to reflect
  on their experiences. Asking
• What went well, and what went badly?
• What could have been improved?
• How should the project have been planned and
  executed?

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Leveraging these key elements of
• good Project management

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Robust Planning,
• Accountable Team Management,
• Active, committed Team Membership,
• Responsive and supportive Leadership

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• Accountable Team Management ----
• VSM Sponsor
• Communicates the relationship between project's
  goals and higher organizational goals
• Has primary oversight and responsibility of the
  team and project
• Provides positive feedback, removes obstacles,
  and provides enthusiastic support
• Check in regularly with VSM Manager to ensure
  that the agreed to implementation plan is on
  track
• Communicates status with BTC Steering Committee

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• VSM Manager
• Makes decisions that facilitates forward movement
• Assigns responsibilities as appropriate
• Keeps focus on implementation plan
• Updates implementation plan regularly
• Holds regular meetings
• Ensures all improvements are recorded.
• Ensures meeting notes are taken distributed
• Reports and communicates regularly

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• VSM Team member
• Carries out tasks as assigned
• Takes responsibility to participate in Team
• activities.
• Is involved and committed
• Looks for continuous improvement
• opportunities

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT
Success is Being accountable, performing
consistent with the role expectations AND using a
disciplined process
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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• A Disciplined Project Management Process

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

• All MDOL Project Managers (VSM, IT, Kaizen,
  Business, etc.) will be required to manage
  Projects using the MDOL Project Review model
• Periodic status reviews to determine progress
  to goal,
• TASK completion, and provide for information
  sharing
• These forums are a problem recognition/problem
• definition sessions NOT a problem resolution
  forum
• (unless this is a working session).
• These reviews will result in variances to plan.
  Therefore, the Project Review forum is an ACTION
  ITEM generating process and Action Item
  competition.

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VSM or KAIZEN IMPLEMENTATION AND PROJECT
MANAGEMENT

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• Summary
• This is the work a structured way of
  continuously satisfying customers needs by
  continuous process improvement.
• This work can be made easier by using a
  disciplined process.
• In fact, it could be fun!

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• VSM Sponsors, if present, lead your
• VSM Team in the below exercise. If the
• Sponsor is not here, then the VSM
• Managers or a VSM Team Member.
• Take In 30 minutes.

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• For each of the four Project elements (or
• phases), write on a flip chart the answers to
• the following questions First, write the Name
• your VSM Team, VSM Sponsor and Manager.
• What are three (3) questions you would be
  prepared to answer in a Project Review meeting?
• What phase is your project in?
• Explain why you believe you are in Phase X
• How would you rate your Teams Project Management
  performance to date?
• Scale 1 to 5 1 poor, 5 excellent

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5 S progress report
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BEFORE
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AFTER
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AFTER