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Gastite At The Crossroads

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consultants. contractors. code officials. field techs. service techs. March 5, 2004 ... Image and Your Brand. Key Steps to Branding Your Services. March 5, 2004 ... – PowerPoint PPT presentation

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Title: Gastite At The Crossroads


1
Gastite At The Crossroads
  • taking our story to the commercial markets
  • Presented by
  • David Allen
  • McKinstry Company

2
TODAYS SESSION
  • EXPLODE GASTITE ON MARKETS
  • WHAT IT WILL TAKE TO WIN
  • WHAT CLIENTS WANT
  • HOW BRANDS GET BUILT
  • GET A FEW GOOD IDEAS!
  • AND HAVE SOME FUN

3
WHO IS THIS GUY?
  • MY BACKGROUND
  • MY COMPANY
  • WHERE DID GASTITE MEET ME? (BAR!)
  • GASTITE PRACTICE RUN AT MCKINSTRY
  • HOW CAN I HELP?

4
The Gameplan
  • Where are we with the product?
  • Features Benefits
  • Track Record embedded
  • Do we believe?
  • Are we the right REP?
  • Are we committed?

5
The Gameplan
  • Where is the low hanging fruit?
  • Quick Wins?
  • Best applications
  • Where is Competition Vulnerable?

6
The Gameplan
  • Understanding the food chain
  • end users
  • consultants
  • contractors
  • code officials
  • field techs
  • service techs

7
The Gameplan
  • The pitch
  • change innovation, get used to it!
  • market re-capture
  • green buildings
  • support, certification, engineering
  • new buildings, old buildings

8
Going To Battle
  • The Buying Cycle

9
Different Folks, Different StrokesBuying Cycles
Traditional
Use/Exclusive
Use/Preferred
Use/Shared
Research
Awareness
Active Interest
10
Different Folks, Different StrokesBuying Cycles
Modified
Premier Client
Use/Preferred
Use/Shared
Targets
Awareness
Prospects
11
Going To Battle
  • THE DEMON
  • COMMERCIAL
  • CONTRACTORS

12
WORRIED?
  • DONT BE,
  • THESE GUYS NEED YOUR
  • HELP TO BE
  • SUCCESSFUL

13
Who Buys What?
  • PLAN SPEC PIPE SIDE CONTRACTOR
  • ESTIMATORS
  • PURCHASING DEPARTMENT
  • PROJECT MANAGERS
  • KEY FIELD STAFF

14
Who Buys What?
  • PLAN AND SPEC HVAC CONTRACTORS
  • PURCHASING DEPARTMENT
  • PROJECT MANAGERS
  • KEY FIELD STAFF

15
Who Buys What?
  • DESIGN-BUILD CONTRACTORS
  • SALES ENGINEERS
  • ACCOUNT REPS
  • SR. ENGINEERS
  • PROJECT MANAGERS
  • KEY FIELD STAFF
  • PURCHASING DEPARTMENT

16
Who Buys What?
  • FULLY INTEGRATED CONTRACTORS
  • SALES ENGINEERS
  • ACCOUNT REPS
  • SENIOR ENGINEERS
  • PROJECT MANAGERS
  • KEY FIELD STAFF
  • SERVICE MANAGERS
  • SPECIAL PROJECTS STAFF
  • PURCHASING DEPARTMENT

17
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • SALES ENGINEERS
  • PROVEN PRODUCT
  • COST SAVING
  • HURRY

18
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • ACCOUNT REPS
  • INNOVATIVE IDEA
  • COST SAVINGS
  • EASY

19
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • PROJECT MANAGERS
  • SCHEDULES
  • COST SAVINGS
  • LABOR SAVINGS
  • PROBLEM SOLVING
  • SEAMLESS

20
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • SENIOR ENGINEERS
  • CODE COMPLIANCE
  • DESIGN INTEGRITY
  • FUNCTION
  • RISK CONTROL

21
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • KEY FIELD STAFF
  • PROVEN PRODUCT
  • INNOVATIVE APPLICATIONS
  • EASE IN USE
  • LABOR RED FLAG
  • TECH CERTIFICATION

22
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • SERVICE SALES MANAGERS
  • TECH CERTIFICATION
  • PROVEN PRODUCT
  • CODE COMPLIANCE
  • EASE OF USE
  • INNOVATIVE APPLICATION
  • LABOR SAVINGS

23
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • SPECIAL PROJECTS STAFF
  • INNOVATIVE APPLICATION
  • EASE OF USE
  • COST SAVINGS
  • LABOR SAVINGS
  • FAST, FASTER, FASTEST

24
WHAT DO THEY WANT?
  • BUYING VALUES OF THE TARGETS
  • PURCHASING
  • PROVEN PRODUCT
  • COST SAVINGS
  • SERVICE
  • LAST IN LINE

25
TALE OF TWO BRANDS
  • THE GASTITE BRAND
  • VERSUS
  • DISTRIBUTOR/WHOLESALER
  • BRANDS

26
TALE OF TWO BRANDS
  • BOTH BRANDS ARE KEY
  • BOTH GROW TOGETHER
  • RELATIONSHIPS ARE KEY
  • MUTUAL SUPPORT
  • WIN-WIN ONLY

27
Image and Your BrandKey Steps to Branding Your
Services
THE GASTITE BRAND AND YOU
28
Image and Your BrandKey Steps to Branding Your
Services
  • 1. Understand the Power of Branding
  • Creating images
  • Educating clients

29
Image and Your BrandKey Steps to Branding Your
Services
30
Image and Your BrandKey Steps to Branding Your
Services
  • 3. Pick a Brand Strategy
  • Define overall brand
  • Carry throughout all company sub brands
  • Manage within boundaries
  • Company brand map

31
Image and Your BrandKey Steps to Branding Your
Services
  • 4. Define your Brand for the Long Haul
  • Brand identity
  • - Functional
  • - Psychological
  • Consistent delivery

32
Image and Your BrandKey Steps to Branding Your
Services
  • 5. Senior Management and your Brand
  • Brands are key assets
  • All staff in all departments contribute to
    brand-building

33
Image and Your BrandKey Steps to Branding Your
Services
  • 6. Communicating the Brand
  • Brand position
  • Consistently over time
  • Portrays core identity
  • Adjust to market changes
  • Differentiate from competition
  • Alter messages but dont abandon core identity
  • Protect equity

34
Image and Your BrandKey Steps to Branding Your
Services
7. Consistent Visual Imagery
35
Image and Your BrandKey Steps to Branding Your
Services
8. Consistent Brand Messages in Different
Markets
36
Image and Your BrandKey Steps to Branding Your
Services
  • 9. Client Development
  • Build brand position via marketing
  • Communication/Key clients
  • Brand loyalty

37
Image and Your BrandKey Steps to Branding Your
Services
  • 10. Protect Brand Identity
  • Careful changes
  • Refresh (new benefits)
  • Erosion of brand equity

38
QUESTIONS?
  • COMMENTS, PERSECTIVES
  • MORE DISCUSSION THIS WEEKEND?
  • READY FOR THE BEACH?
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