JobWave

1
JobWave !

• A New Model of Social Inclusion
• Presented to
• Welfare-to-Work The Next Generation
• A National Forum

2
JOBWAVE THE PRIVATIZATION OF WELFARE
3
N O T !
4
JobWave is..

• Community partnerships (over 40 in BC)
• Chamber of Commerce partnerships (43)
• Government partnerships (federal/provincial)
• Congress of Aboriginal Peoples (CAP)
• 90 participant satisfaction
• 94 employer satisfaction
• Sustained wages 41 over minimum wage
• Full-time employment for over 26,000 persons

5
Our Beginnings

• Started in 1994 by small business persons
• Unable to find human resources needed to be
  productive and expand
• BC had most dynamic economy at the time, but 8
  of the workforce was on welfare
• Success of original 25 person pilot led to series
  of public tenders
• Today one of the best examples of public-private
  partnerships in Canada

6
Our Mission

• To serve clients with respect, dignity and
  confidentiality while assisting them to find
  meaningful work that is suited to their skills
  and helps them to realize their goals

7
Our Model

• Based loosely on the MRDC Labour Force
  Attachment Model, studied for decades
• Rediscovery of self-respect and dignity
• Basic support for life / soft skills development
• Temporary supports for start-up
• Job attachment and laddering
• Movin On Up

8
The Concept
Matching Process
(Jobs Found and Banked) (Employer Listings)
(Govt Referral) (Self Referral) (Internet)
9
The ISM demonstrates the Participant-centred
focus that drives JobWaves success
10
Referral Partnerships

• Referral Partner
• Refers clients to JobWave
• Sets up new training as appropriate
• Re-refers clients to JobWave

• JobWave
• Screens applicants
• Enrolls successful applicants
• Returns clients with training plan to agency

11
The Details

• Referrals from Ministry of Human Resources
• Assessment workforce preparation
• (90 days)
• Job placement and monitoring (2 years)
• Minimum 19 months working (MDRC model)
• IA savings (first year only) shared with MHR
• Includes significant proportion of
  multi-barriered participants no creaming

12
Tools Provided

• Government
• Savings by Performance
• 24/7 Case Management Solutions
• Clear Accountability
• Timely Reporting
• Turnkey HR Solutions

• Participants
• Employability / Vocational Skills Assessment
• Employment Planning Career Coaching
• Résumé Services
• Support Funds for Finding/Keeping a Job
• Networking Interview Workshops
• Access to Real Jobs
• Monitoring/Follow-up

• Employers
• Online Placement Listing
• Access to Job-ready Workforce
• Screening Process for Qualified Candidates
• Facilitation of Hiring Process
• Post-Placement Support
• Monitoring and Follow-up

13
The Results

• Over 26,000 individuals placed in long term jobs
• Family-sustaining wages full-time
• Satisfaction ratings of over 90
• Government savings (net) of over 100 million to
  date
• Significant economic boost to communities

14
Specific Outcomes

• 11.41 per hour or 19,600 per annum
• 41 higher than 8.00 BC minimum wage
• 88 of participants placed independent of welfare
  at 19 months
• Average 31 hours work per week

15
BC Government Savings

• Performance-based contract. Payment milestones
  based on independence from Income Assistance
• Eleven milestones over 24 months
• Company assumes entire risk of program
• Current contract resulted in only 59 of contract
  referrals, but JobWave achieved 102 of
  contracted placements
• MHR uses savings for more critical program needs

16
What Participants Are Saying

• I was a basket case when I went to JobWave.
  When you are looking for so long, you start to
  feel lost, but with JobWave, finding a job
  happened in almost an instant. It was such a
  lift. They were so helpful, on top of being a
  great resource for looking for work. I now have
  an excellent job with good pay. JobWave has
  helped me feel like my dreams are possible.
• Janet Nickel,
• Resident Care Aide

17
What Employers Are Saying

• JobWave was tremendous in helping us find the
  right
• person for the job. JobWave prescreened
  applicants for
• a position within our company, offered us
  assistance
• through our selection process and most
  importantly sent
• us the right person for the job!
• Shane Bennett,
• London Drugs

18
What Professionals Are Saying

• JobWave is a step toward more active programs.
  
• It breaks from the passive approach by
  proactively
• connecting people to the labour market.
• The goal of the program is to link participants
  with jobs
• and keep them in jobs while intervening before
  individuals
• become trapped on welfare.
• Social Research and Demonstration Corporation
  (Canada)

19
Current Clients

• 9 Aboriginal Peoples
• 31 single parent families
• 12 two parent families
• 4 single or multiple disabilities
• 55 are over 35 years of age
• 23 are over 45 years of age

20
Model Extended

• Disability caseloads across North America large
  and growing
• JobWave model now being employed in same fashion
  to bring inclusion to disabled wanting
  pre-employment training and employment (Triumph
  Vocational Services)
• Triumph contract in BC is over 20 ahead of
  contracted placements in first year of two year
  contract

21
Questions ?
B. Carl Kuhnke JobWave Canada 250.661.5050
ckuhnke_at_jobwavecanada.com