Events Handling

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Events Handling
Edward Kwang President
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Design Background

• Customer Service
• customers would like to be notified when and out
  of stock inventory item is received.
• Purchasing
• Buyers want to know when inventory availability
  lt 0
• We generalized the specific requirements by our
  customers and come up with a generic solution.

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Applications

• Stock Watch
• Notify buyers when Availability lt0
• Remind salesman for accessories sales
• Finding out exception processes
• Delete a customer
• Delete or cancel an order
• Access company file maintenance
• Finding out sales and orders taken today
  (Management Events)
• Many more (use your imagination)

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What Are Elliott Events?

• There are hundreds of events in Elliott. For
  examples
• Receiving an item
• Adding, changing, deleting, canceling an order
• Perform a cash receipt
• Print an AP check
• Access an menu choice or print a report
• Privilege users may choose to be notified when a
  certain event is taking place.

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Terminology Analogy

• Events
• Magazines
• Trigger
• Issue or Publish
• Subscription
• Subscribe to a magazine
• Action
• An issue is published and the subscriber received
  the magazine

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Detail Event
General Event
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General vs. Detail Events

• General Events
• Any menu item access (when Help ID changed)
• Any printing (task name)
• No programming changes to support
• Detail Events
• Events for a particular file and record
• Programming changes required
• More to come (want to hear your ideas)

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General Event Applications

• Advise staff who bring up company file
  maintenance.
• Email accounting manager when somebody access A/R
  Open File Load
• Advise MIS when purging of Elliott data take
  place
• Track any access to either a menu item (help id),
  or a printing function

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Advise on Company Access

• F5 Insert Event Request
• Company File Maintenance Program/Help Id
• CMPMNT
• Watch Help ID at the lower right corner
• Action Type Message Box
• Disposition Recurring
• Message Box
• Icon
• Subject
• Detail

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Email for Open Item Access

• Watch the help-id on the lower right corner
• Action Type Email
• Disposition Type Recurring
• Email
• To
• Subject
• Content

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Advise MIS for Purging Data

• Find out Task Name from Print Option Window
• Action Type Email
• Disposition Recurring
• Email
• Determine who and when

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Detail Event Applications

• A salesperson like to know when an order is
  placed for him/her.
• Accounting manager like to know when an order is
  deleted.
• Sales manager like to remind salesperson to sell
  accessories
• Remind Buyer when Qty Avail. lt 0
• A free gift for the 1st 100 customers
• Notify customer for receiving out of stock item

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Notify Salesperson for Orders

• Action type Email
• Disposition Type Recurring
• Email
• To
• Subject
• Body
• Mail Merge Available Fields

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Notify When Order Is Deleted

• Action type Email
• Disposition Type Recurring
• Subscribe to All

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Remind to Sell Accessories

• Action Type Message Box
• Disposition Recurring
• Message Box
• Icon
• Subject
• Detail

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Buyer Reminder

• Action Type Email
• Filters
• Qty Avail lt 0
• Location LA
• Subscribe to All
• Disposition Recurring
• Restriction Do not remind me in 7 days

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Free Gift for The 1st 100 Cust.

• Action Type Email
• Subscribe to all
• Disposition one time request
• Restriction stop after 100 times

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Receiving Notification

• Action Type Email
• Disposition Type One time
• Expiration

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Template

• The time to setup a recurring event is OK
• Setup a one time event is time consuming
  investment of time return on efficiency
• Help you save time by re-using template
• Template variables

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Alert and Expiration Message

• Events subscription stop after expiration
• Events subscription can be purged thru batch
  utility
• You may optionally to notify subscriber that
  their subscription is about to expire
• You may send another notification when the
  subscription is expired

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Stock Watch

• Create a receiving notification is too
  complicated.
• Even if you can use template to speed it up
• Need something easier for the salesman
• Stock Watch is an application to create a special
  event automatically.
• Web Stock Watch
• Utilize ActiveX or Web Services to update Elliott
  Event database
• To be included as a standard feature in eStore.Net

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Management Events

• A special type of detail events
• Subscribe from
• Company File Maintenance
• Global Setup
• Currently support
• COP posting
• A/R Aging Balance
• Inventory Value
• Cash Account Balance

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Other Action Types

• Tickler use it if you dont have Email
• COBOL Program
• COBOL Program
• Passing Parameters
• Hold Inventory on Receiving
• Require Developers Efforts
• User Defined

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Security Issues

• You may want to limit users who can subscribe
  Payroll events
• Allow total control on who can subscribe to what
  events.
• Default at user level
• Default at event level
• Specific control at user/event level

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Detail Events Will Grow

• Detail Events require programming changes at
  application level
• not difficult
• Most of the work is done at system level
• It is anticipated the list of detail events will
  grow.
• We like to hear your ideas for what events you
  would like to add.
• Send your email to emk_at_netcellent.com

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Pros and Cons

• Pros
• Powerful
• Flexible
• Useful
• Cons
• Difficult to grasp the idea
• Need your imagination

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Questions Answers