Growing Through COVID-19: Thriving in a Pandemic

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Growing Through COVID-19 Thriving in a Pandemic

• It has been a challenging time for small
  businesses during the COVID-19 pandemic. While
  some businesses are fortunate enough to survive
  and keep offering their services and products,
  other businesses are forced to close their doors.
  In the midst of these unprecedented times,
  petNmind has managed to thrive and continue to
  conduct business. For most businesses, the key to
  survival is maintaining enough cash to stay
  afloat until the economy begins to spring back to
  life, but for petNmind, their ability to stay
  afloat is more than money, it is the loyal
  customers that have been going to petNmind for
  their pet food and products for years. That is
  the life line of petNminds business, people who
  really care about their pets will always be
  looking to buy pet products for their animal
  companions, and petNmind is here to stay.

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Delivering to Customers/Curbside Pickup

• In adherence to social distancing guidelines,
  petNmind has shifted their business model to
  offer curbside pickup and prioritize online
  orders, which means delivering to consumers is in
  more demand than ever before. Customers can call
  ahead to pay, and a petNmind employee will be
  there to hand over the product to the customer
  from the convenience of their car.

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Beating COVID-19

• The COVID-19 pandemic has forced most businesses
  to focus on survival, re-tooling business plans,
  business models, and keeping cultures intact when
  everyone is sheltered at home. Keeping existing
  customers may be a priority over getting new
  ones, so even extensive advertising may be put on
  hold to cut costs. But for petNmind, this crisis
  has presented an opportunity for growth and
  future business. PetNmind has used the COVID-19
  pandemic as a leveraging tool to prove to
  customers that they are an essential business.
  One of the ways they have done this is by
  continuing to stay open, delivering essential pet
  food, and staying engaged with customers via
  social media.

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Being able to Adapt

• In times of economic hardship or even in the
  midst of a pandemic, businesses will have to be
  able to adapt during uncertain times and petNmind
  knows this very well. At the very start of the
  pandemic, petNmind employees opted not to work
  for their own safety and this took a toll on the
  petNmind business. With a shortage of staff,
  operating the petNmind business has been a
  challenge for Adrian.

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Giving Back

• PetNmind cares about their customers and even
  offered discounts to longtime customers who have
  had their employment paused. In addition, the
  business has also donated pet food to customers
  who absolutely could not pay. These charitable
  acts of kindness goes a long way, especially in
  business. When customers begin to see a business
  respond to their needs, they feel that the
  business cares about their financial situation
  and this has tremendous impact on consumers. When
  things start to normalize and business goes back
  to usual, customers will be reminded of those
  charitable acts and will likely recommend
  petNmind to their friends and family. This is a
  sustainable way in expanding a customer-base
  because word-of-mouth can be a very powerful to
  get recommendations and to increase sales.

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Contact us Today!
6578 North Stat Rd 7 33073 Coconut Creek,
Florida https//buyapetfranchise.com/ Phone
[phone]