Raghu99595

1
Telecom Software VoIP Communication Platforms
Provider
2
What is Vox CPaaS?
CPaaS is a cloud-communication platform that
supports real-time communication functionalities
viz. voice call, video call, chat and SMS into
your web and mobile applications with minimal
time and effort.
1
2
4
3
Did you know? CPaaS adoption will reach 80 by
2020
3
Vox CPaaS functionalities at your fingertips
By integrating our APIs and SDKs into your
applications, you can start real-time
communication with your customers. Vox CPaaS
enhances your customer experience and
communication strategy at a cheaper cost.
4

• Elevating online shopping experience

Real-time communication capabilities give an
opportunity to sellers and buyers to connect for
multiple situations.

• Communication APIs enable communication between
• Buyer and seller
• Buyer and buyer
• Seller and seller

Buyer seller collaboration
Reduce uncertainties
In-app or website chat so that sellers can
collaborate and buyers can shop together
Sellers can now directly get in touch with
customers via in-app chat for their requirements
and to solve queries
Contextual communication
Chatbot
Why send an expensive do-not-reply SMS when you
can send multi-media cached in-app message
Answer questions immediately at any time and
simplify how your customers shop
Instant customer support
Smart alerts
With chat based customer support, users can chat
with agents anytime, anywhere and agents can
handle multiple requests simultaneously.
Drive business and increase sales by sending
promotions and offers via SMS or push
notifications
5

• The best where your support team works best

• Build it your way and stay connected with your
  customers

All-in-one support
In-app chat
Vox CPaaS provides all-in-one support solution
voice calls, video and SMS.
Resolving query
Assist your customers over in-app chat. Solve
their queries within minutes.
User identification
Voice, SMS and chat- all integrated into your
app. Based on customers convenience, you can opt
any method of communication.
Help your customers quickly by verifying their
identity so that you dont have to ask the
details over again.
Upgrade your systemand your quality of service
Get full communication systems via our
programmable APIs for your mobile or desktop apps.
6
Vox CpaaS- Key benefits
Create an improved, personalized online shopping
experience for your customers by using Vox CPaaS.

• Instant message
• In-app chat
• Audio-video conferencing
• File sharing

1
2
3
Economic secure
Intuitive
Manageable

• Reduced cost, improved productivity
• No CAPEX
• Scalable
• Secure cloud-communication platform

• Simple yet sophisticated
• All functionality within your application
• Data analytics
• Customer experience feedback

7
Take your business to the next level
How can Vox CPaaS fuel your business growth?
8
Vox CPaaS USPs
High throughput Very high throughput compared to
widely deployed servers in market
1
Seamless IntegrationSeamless integration with
any platform/protocol and highly customizable
2
3
Binary protocol Binary protocol for lightning
fast communication
4
Myriad applicationsIoT enabled, easy to use,
light weight reliable
9
Developer portal, demo Vox offering

• Vox Offering
• APIs SDKs for SMS, chat, voice and video- all
  features in one app
• APIs and SDKs for individual functionality
• White-label application with CPaaS functionality
• SDK Demos
• Try our Konverz app and get hands-on experience
  on Vox CpaaS functionality
• Android https//play.google.com/store/apps/det
  ails?idcom.cavox.konverz
• iOS https//itunes.apple.com/us/app/k
  onverz/id1400120880?mt8
• Web https//konverz.vox-cpaas.com/

10
Contact Us
sales_at_voxvalley.com www.voxvalley.com 65 6678
7662