Title: Service is our signature ǀ STTC
1(No Transcript)
2History of STTC
- Our Mission To Provide alternative tire
solutions to our customers allowing them to focus
on their core business. - Founded by Walter Dealtrey, Sr. in 1955
- First operated as a 3,000 sq. ft. retread shop
- in the rear of a retail tire store
- Retread production originally averaged 6 tires
- per day and now we do over 1,200 per day
- Built on providing better service solutions
- Our commitment and dedication to providing
exceptional service to our customers was the
basis of our success and growth
3STTC Today
- 48 sales and service locations throughout CT, MA,
NY, NJ, PA, DE, MD and VA - More than 850 trained employees focused on
customer satisfaction - More than 250 quick response road service
vehicles - Over 35 off-road specific Boom trucks
- Highly experienced TIA and MSHA certified tire
technicians - 3 state of the art Michelin retread facilities
producing over 1,000 retreads per day, 1 Oliver
retread facility - One of the nations top eight independent truck
tire dealers and retreaders in the North America. - Remain independently owned and continue our focus
to provide exceptional products, services and
information
4Dedication to Safety
- STTC is committed to providing a safe working
environment for not only our own personnel, but
also for everyone involved with our industry. - As a company, STTC
- Insured by AAA carriers such as Zurich insurance
company - Participate with supplier compliance companies
such as Browz, PICS and ISNetworld - Provide Certificate Of Insurance as needed
- Employ three T.I.A. (Tire Industry Association)
certified instructors which train and certify
each of our service technicians - Follow MSHA and OSHA regulations
- Many employees with TWIC cards
- Vehicles equipped with GPS and Incident Camera
systems for added safety focus
5Wheel Refinishing Services
- STTC offers Custom Powder Coat Wheel
Reconditioning and Aluminum Wheel Refinishing.
These processes not only enhance vehicle
appearance, but improve safety and reliability
through our intensive inspection process - Pre-Cure to remove rust, dirt, oils.
- Steel Shot Blast
- Visual Inspection
- Iron Phosphate Primer bath and heated dryoff
- Dupont Powder Paint Application
- Paint Curing in Custom Oven for 30 minutes
- Final Inspection
- Robotic aluminum wheel polisher Inspection
- VIS-Polish quickly refurbishes wheel and applies
a mirror like
shine - Money back guarantee
-
6Michelin Retreads
- Enhanced retread process vs. competition
- Ability to enter a customers retread
specifications for all applications - Ability to X-ray suspect casings for internal
damage - Ability to produce balanced retreads
- Therma Cure repairs
- Superior retread warranty
- Warranty covers casing and remaining tread life
- Innovative retread designs, which provide
improved fuel economy and lowest cost per
mile - Utilizing Michelins new tire design technology
7Casing Asset Management
- Customized for each customers business, our
casing tracking software named Bib Tread allows
customers to define retread specifications by
application, wheel position and casing condition.
Bib Tread ensures integrity in every casing and
also gathers data producing detailed reports such
as - Reject and Repairs by Vehicle Number
- Casings retreaded by tread design
- Reject Reason
- Repair in Casings
- Adjustment Detail
- Casing Performance Data
- Customer Portal - STTConline.com
8Earthmover Retreading
- Our objective is to design a Sustainable Tire
Program that will enhance operational safety,
increase vehicle uptime and maximize tire life
cycle. This is accomplished through - Over 45 years experience
- Global distribution
- 35 Molds
- Solid rubber tires
- Best In Class Warranty
- Certified used tires
- Knowledgeable sales staff
- Dedicated Logistics
- Asset management
- ISO Certified
Polar Rubber Products
9Earthmover Tire Repair York PA
- STTC utilizes the Michelin Certified Monaflex
Repair System for earthmover tire section
repairs. A vulcanized repair system, Monaflex
delivers 10 times more tensile strength than
chemical tire repair and allows quick turnaround
times - Full-Time dedicated repair team
- Best In Class Warranty
- Asset management
- Casing integrity
- Backed by Michelin Tech International
10Preventative Tire Maintenance
- STTC's comprehensive preventative tire
maintenance programs are designed to minimize
downtime and keep vehicles running at peak
performance. - Performed by certified STTC personnel,
preventative maintenance is customized to meet
your needs but can include - Inflation and flat-tire checks using calibrated
air gauges - Tread depth measurement for replacement and life
cycle tracking - Inspection of tires for damage such as flat
spots, cuts, abrasion, tread lifts, mismatched
tires, unusual wear patterns, etc. - Wheel inspection to detect misaligned valve
stems, spun wheels, missing valve caps, damaged
wheels, leaking oil seals, etc. - Tightening of wheel nuts to correct torque
11STTC Sustainable Solutions
- Our objective is to design a Sustainable Tire
Program that will reduce inventory carrying
costs, enhance operational safety, increase
vehicle uptime and maximize tire life cycle. This
is accomplished through - Application Specific Tires
- Provide total asset accountability
- Provide real data for business decisions
- Consistent pricing
- Site Analysis
- V-Box Study
- Weight Study
12Tire Management Offerings
- At STTC, we remain committed to providing the
lowest operating costs possible for our customers
by offering all aspects of a tire management
program. - On-Site Services
- Installations, removals, repairs and pressure
checks - Tire Data Collection
- Tire surveys, tire tracking and budget
forecasting - Tire Casing Inventory Management
- Out of Service Tire Analysis Reporting
- Technical Services
- Site condition, weight and V-Box (GPS) analysis
- Tire Safety Training
- Provided for NESL employees by Michelin and/or
STTC trained professionals - Customized End-User seminars
13Added Value Items
- Tire Pressure Monitor Systems
- - Maximizing tire performance
- - Extending casing life cycle
- - Instant alerts to pressure temperature
changes - - Integrated system technology
- Haltec System Gauges
- - Operator/Technician friendly
- Total Tire Life Rim / Wheel Conditioner
- - Extending life cycle of wheel rim components
- - Increased equipment up-time quicker tire
changes
14Site Specific Program Guides
15Vehicle Inspection
16Fleet Inspection Summary
17Fleet Inspection Summary
18Tire Performance Data
19Inventory Management
20Customers That Rely On STTC
21Value Added Propositions
- Owner/Operator Discount Program
- New tire, MRT retreads and mechanical services
- Employee Pricing
- Employees receive 10 off the purchase of any
purchase of passenger and/or light truck tire. - No charge installation at time of purchase
- Dedicated sales personnel to support each
customer location with a single source contact
for the company - Commercial Sales Team Manufacturer and Service
Provider - Earthmover Sales Team Manufacturer and Service
Provider - No charge fleet inspections at an agreed upon
frequency - Financial Incentives
- Possible Volume Bonus discount
22Darren Apple Earthmover Sales Manager Pennsylvania
Western Maryland
- STTC Earthmover Account Managers
- Established to solely manage Earthmover-designated
accounts - Designated account manager for each region