Service is our signature ǀ STTC

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Service is our signature ǀ STTC

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Find out about Service Tire Truck Center (STTC) in these s and don't forget to visit our website www.sttc.com! – PowerPoint PPT presentation

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Title: Service is our signature ǀ STTC


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History of STTC
  • Our Mission To Provide alternative tire
    solutions to our customers allowing them to focus
    on their core business.
  • Founded by Walter Dealtrey, Sr. in 1955
  • First operated as a 3,000 sq. ft. retread shop
  • in the rear of a retail tire store
  • Retread production originally averaged 6 tires
  • per day and now we do over 1,200 per day
  • Built on providing better service solutions
  • Our commitment and dedication to providing
    exceptional service to our customers was the
    basis of our success and growth

3
STTC Today
  • 48 sales and service locations throughout CT, MA,
    NY, NJ, PA, DE, MD and VA
  • More than 850 trained employees focused on
    customer satisfaction
  • More than 250 quick response road service
    vehicles
  • Over 35 off-road specific Boom trucks
  • Highly experienced TIA and MSHA certified tire
    technicians
  • 3 state of the art Michelin retread facilities
    producing over 1,000 retreads per day, 1 Oliver
    retread facility
  • One of the nations top eight independent truck
    tire dealers and retreaders in the North America.
  • Remain independently owned and continue our focus
    to provide exceptional products, services and
    information

4
Dedication to Safety
  • STTC is committed to providing a safe working
    environment for not only our own personnel, but
    also for everyone involved with our industry.
  • As a company, STTC
  • Insured by AAA carriers such as Zurich insurance
    company
  • Participate with supplier compliance companies
    such as Browz, PICS and ISNetworld
  • Provide Certificate Of Insurance as needed
  • Employ three T.I.A. (Tire Industry Association)
    certified instructors which train and certify
    each of our service technicians
  • Follow MSHA and OSHA regulations
  • Many employees with TWIC cards
  • Vehicles equipped with GPS and Incident Camera
    systems for added safety focus

5
Wheel Refinishing Services
  • STTC offers Custom Powder Coat Wheel
    Reconditioning and Aluminum Wheel Refinishing.
    These processes not only enhance vehicle
    appearance, but improve safety and reliability
    through our intensive inspection process
  • Pre-Cure to remove rust, dirt, oils.
  • Steel Shot Blast
  • Visual Inspection
  • Iron Phosphate Primer bath and heated dryoff
  • Dupont Powder Paint Application
  • Paint Curing in Custom Oven for 30 minutes
  • Final Inspection
  • Robotic aluminum wheel polisher Inspection
  • VIS-Polish quickly refurbishes wheel and applies
    a mirror like
    shine
  • Money back guarantee

6
Michelin Retreads
  • Enhanced retread process vs. competition
  • Ability to enter a customers retread
    specifications for all applications
  • Ability to X-ray suspect casings for internal
    damage
  • Ability to produce balanced retreads
  • Therma Cure repairs
  • Superior retread warranty
  • Warranty covers casing and remaining tread life
  • Innovative retread designs, which provide
    improved fuel economy and lowest cost per
    mile
  • Utilizing Michelins new tire design technology

7
Casing Asset Management
  • Customized for each customers business, our
    casing tracking software named Bib Tread allows
    customers to define retread specifications by
    application, wheel position and casing condition.
    Bib Tread ensures integrity in every casing and
    also gathers data producing detailed reports such
    as
  • Reject and Repairs by Vehicle Number
  • Casings retreaded by tread design
  • Reject Reason
  • Repair in Casings
  • Adjustment Detail
  • Casing Performance Data
  • Customer Portal - STTConline.com

8
Earthmover Retreading
  • Our objective is to design a Sustainable Tire
    Program that will enhance operational safety,
    increase vehicle uptime and maximize tire life
    cycle. This is accomplished through
  • Over 45 years experience
  • Global distribution
  • 35 Molds
  • Solid rubber tires
  • Best In Class Warranty
  • Certified used tires
  • Knowledgeable sales staff
  • Dedicated Logistics
  • Asset management
  • ISO Certified

Polar Rubber Products
9
Earthmover Tire Repair York PA
  • STTC utilizes the Michelin Certified Monaflex
    Repair System for earthmover tire section
    repairs. A vulcanized repair system, Monaflex
    delivers 10 times more tensile strength than
    chemical tire repair and allows quick turnaround
    times
  • Full-Time dedicated repair team
  • Best In Class Warranty
  • Asset management
  • Casing integrity
  • Backed by Michelin Tech International

10
Preventative Tire Maintenance
  • STTC's comprehensive preventative tire
    maintenance programs are designed to minimize
    downtime and keep vehicles running at peak
    performance.
  • Performed by certified STTC personnel,
    preventative maintenance is customized to meet
    your needs but can include
  • Inflation and flat-tire checks using calibrated
    air gauges
  • Tread depth measurement for replacement and life
    cycle tracking
  • Inspection of tires for damage such as flat
    spots, cuts, abrasion, tread lifts, mismatched
    tires, unusual wear patterns, etc.
  • Wheel inspection to detect misaligned valve
    stems, spun wheels, missing valve caps, damaged
    wheels, leaking oil seals, etc.
  • Tightening of wheel nuts to correct torque

11
STTC Sustainable Solutions
  • Our objective is to design a Sustainable Tire
    Program that will reduce inventory carrying
    costs, enhance operational safety, increase
    vehicle uptime and maximize tire life cycle. This
    is accomplished through
  • Application Specific Tires
  • Provide total asset accountability
  • Provide real data for business decisions
  • Consistent pricing
  • Site Analysis
  • V-Box Study
  • Weight Study

12
Tire Management Offerings
  • At STTC, we remain committed to providing the
    lowest operating costs possible for our customers
    by offering all aspects of a tire management
    program.
  • On-Site Services
  • Installations, removals, repairs and pressure
    checks
  • Tire Data Collection
  • Tire surveys, tire tracking and budget
    forecasting
  • Tire Casing Inventory Management
  • Out of Service Tire Analysis Reporting
  • Technical Services
  • Site condition, weight and V-Box (GPS) analysis
  • Tire Safety Training
  • Provided for NESL employees by Michelin and/or
    STTC trained professionals
  • Customized End-User seminars

13
Added Value Items
  • Tire Pressure Monitor Systems
  • - Maximizing tire performance
  • - Extending casing life cycle
  • - Instant alerts to pressure temperature
    changes
  • - Integrated system technology
  • Haltec System Gauges
  • - Operator/Technician friendly
  • Total Tire Life Rim / Wheel Conditioner
  • - Extending life cycle of wheel rim components
  • - Increased equipment up-time quicker tire
    changes

14
Site Specific Program Guides
15
Vehicle Inspection
16
Fleet Inspection Summary
17
Fleet Inspection Summary
18
Tire Performance Data
19
Inventory Management
20
Customers That Rely On STTC
21
Value Added Propositions
  • Owner/Operator Discount Program
  • New tire, MRT retreads and mechanical services
  • Employee Pricing
  • Employees receive 10 off the purchase of any
    purchase of passenger and/or light truck tire.
  • No charge installation at time of purchase
  • Dedicated sales personnel to support each
    customer location with a single source contact
    for the company
  • Commercial Sales Team Manufacturer and Service
    Provider
  • Earthmover Sales Team Manufacturer and Service
    Provider
  • No charge fleet inspections at an agreed upon
    frequency
  • Financial Incentives
  • Possible Volume Bonus discount

22
Darren Apple Earthmover Sales Manager Pennsylvania
Western Maryland
  • STTC Earthmover Account Managers
  • Established to solely manage Earthmover-designated
    accounts
  • Designated account manager for each region
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