How cash back systems can increase conversion and

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How cash back systems can increase conversion and

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Title: How cash back systems can increase conversion and


1
How cash back systems can increase conversion and
lower marketing costs
2
What is cash back?
  • consumers can sign up and become members for
    free. When they visit an online store through the
    cash back organization, they receive a discount
    on the products they buy.
  • What makes this process so appealing for
    consumers is the fact that they get a discount on
    all of their purchases, including products that
    are already discounted. Other than a one-time
    sign-up at Refunder, they dont have to do
    anything else.

3
Snowball effect
  • The more companies join in, the more appealing
    the system becomes for consumers. And the more
    consumers who sign up, the more appealing we
    become for retailers. Once you reach a certain
    size, the effects just keep snowballing until
    they turn into a veritable avalanche. The system
    grows automatically because these two principles
    reinforce each other.

4
Low marketing costs
  • The average marketing costs of Nelly Fashion
    amount to 17 euros per purchase. The majority of
    this amount goes to Google Adwords. An order
    coming in through Refunder only costs them 6
    euros. The customers coming in through Google
    Adwords cost money for Nelly Fashion. The only
    reason they continue using it is because they
    hope those customers will visit the site directly
    in the future. The order they get through us
    actually make them money, says Dahlborg.

5
Brand building
  • In building a brand, Dahlborg has gained a lot of
    experience that he could apply to his new
    company. The pillars of said company are
    campaigns with people who work at Refunder,
    encouraging and provoking reviews, and utilizing
    bloggers.

6
The benefits of cash back for online retailers
  • the average order value of cash back shoppers is
    higher than that of other customers
  • the percentage of returns is lower
  • because of these three points, cash back
    platforms make for very cheap marketing tools
  • discounts are relatively low, thus preventing
    brand erosion

7
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