Title: 10 Essential Things an Ecommerce Website Must Have
1- 10 ESSENTIAL THINGS AN E-COMMERCE WEBSITE MUST
HAVE -
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31. CLEAR LOGO
- A unique, clear and remarkable logo is a business
card for all types of businesses. In the case of
online shopping, a clear and professional logo is
a reassuring symbol and an element of trust of
the company. - The more popular brands can create an online
store with a fashionable home page displaying
minimum features like logo, beautiful image or
video and the Buy button.
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52. DEALS, FREEBIES AND FREE SHIPPING
- Most of the people tends to purchase more during
sales and discounted periods, and buy anything
just because its on sale. Some are attracted by
free shipping or other offers but almost
everybody is interested in one kind of promo or
another. - Thus, discounts and special deals are the basic
things that website visitors look for. It is
recommended to position eye-catching banners with
discounts and special deals on the top part of
the home page of an online store.
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73. LATEST NEWS AND MOST POPULAR PRODUCTS
- Do not make it too hard for customers to find
exclusive deals and hot prices. Moreover,
recurring customers will more likely look through
new sale items instead of spending more time for
browsing through to find something new and
trendy. - If there is news, an upcoming events or sales
period that buyers should know about the product,
the home page is the best place to place them.
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94. BRAND PRODUCTS
- If the branded goods are on sale, then display
them upfront which helps in the great attention
especially with first-time visitors who dont
know what exactly they are looking for. - Make sure that customers can find what they need
through more targeted and effective channels. -
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115. SHOPPING CART, LOGIN BOX AND SEARCH BOX
- Its impossible to think about an ecommerce site
without shopping cart, login box and search box
features are usually placed together. The most
popular shopping cart icon is a simple basket so
it makes sense to choose something similar for
the site. - Many stores also provide their customers with
private accounts where its possible to check all
their previous and current orders and those
account holders can receive special discount
offers from the store owners and have the option
to participate in different promotions or sales.
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136. PAYMENT SYSTEMS ICONS
- It would be better to clarify payment options in
advance since there may be technical limitations
to a payment method or option. - Online stores commonly use credit, debit cards,
gift vouchers, cash on delivery, PayPal, etc as
their main payment system. Mostly these payment
icons at located at the footer or on the top
right corner of sites.
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157. SOCIAL MEDIA LINKS
- It is clear that min 20 of online purchases are
made after surfing through social media sites.
Social media websites, such as Facebook, Twitter
etc are the best source to get the info that need
on just about everything. - For online shops, its a good channel to keep
customers update of the latest products or
special offers which are oriented towards the
social media followers only.
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178. PHONE NUMBERS AND ONLINE CHATS
- In the case of online shopping, buyers interact
with sellers and make transactions via internet.
But if there is a problem or error, customers
prefer to have someone they can talk with. - This is the core of the need for a customer
support team. 24/7 voice service and live chats
are highly appreciated forms of value-added
customer service.
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199. STORE FINDER
- Store finder tab is high recommended for web
stores that have several local as well as
national retailers. Most of the conservative
customers may visit the website only to find the
nearest shop location or branch. - If the store has a wide trade network then it
will be good to create a special store location
search box for a country, zip code, state or
address search.
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2110. TRUSTMARKS
- Trustmarks are small logos or images that show a
security guarantee by an external party
certifying that it is safe to purchase form this
site. Some of these trustmarks come from Network
solutions, Verisign, BBB, GeoTrust, etc. - Such certificates give customers the confidence
in sharing their private information and leads to
a fearless purchase. More customers will be ready
to purchase from a site which is new to them if
they know that their payment details are safe.
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23Thanks for watching...!
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