How to Write Emails in English

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• How to Write Emails in English

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Emails are letters

• Usually shorter and less formal than letters,
  abbreviated forms
• In business world, you should try to appear more
  formal, not too casual

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Write an effective subject line

• To catch readers attention
• Brief and specific
• Avoid UPPERCASE

4
Begin with a greeting

• Depending on the formality of the relationship
• Dear Mr. Fox, Hello Monica
• To Whom It May Concern

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Thank the recipient

• Replying to clients inquiry
• Thank you for contacting ABC company
• Find anything to thank for
• Thank you for your prompt reply

6
State your purpose

• If you are initiating the communication
• Make it clear early in the email
• Keep sentences short and clear
• Im writing to enquire about

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Keep it short and to the point

• Eliminate all the information that is not
  necessary
• State the most relevant and interesting
  information first people are busy
• Short paragraphs (3-5 sentences)

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End with a closing

• Thank again
• Refer to future contact
• Closing line Best regards, Sincerely
• Add your contact details
• Proofread for typos and mistakes

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Automatic signature

• Steve Edwards, Marketing Manager
• ABCD Inc.Tel. [phone]Fax
  555-7654378steve.edwards_at_abcd.com www.abcd.com
  

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Example of a formal email

• Hello,
• I read on your web site that you offer Music CD
  copying for large quantities of CDs. I'd like to
  inquire about the procedures involved in these
  services. Are the files transferred online, or
  are the titles sent by CD to you by standard
  mail? How long does it usually take to produce
  approximately 500 copies? Are there any discounts
  on such a large quantity?
• Thank you for taking the time to answer my
  questions. I look forward to your response.
• Jack Finley Sales Manager, Young Talent Inc.
  (709) 567 - 3498

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Example of an informal email

• Hi Tom,
• Listen, we've been working on the Smith account
  and I was wondering if you could give me a hand?
  I need some inside information on recent
  developments over there. Do you think you could
  pass on any information you might have?
• Thanks
• Peter
• Peter Thompsen Account Manager, Tri-State
  Accounting (698) 345 - 7843

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Use the power of the internet

• Use live links in your emails
• Use grammar and spelling software to check for
  any errors
• Use synonyms dictionary, online dictionary,
  thesaurus

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Thank you and good luck!