Excalibur Communications

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Excalibur Communications

• Paul Crow
• Corporate Sales Manager

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Mobile Working
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Past Present The future?
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Very Quick History lesson
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Excalibur

• 1985 saw the introduction of car and
  transportable phones.

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• 1991 First commercial GSM (Digital) call was
  made, Nokia's 1011 is the worlds first commercial
  GSM digital mobile phone.

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1992 First ever Text message was sent (Sms)
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1996 - Nokia introduce the Communicator, the
first mobile to enable internet connectivity and
wireless email
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Present
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• 2007- total number of mobiles reaches 3.3
  billion, Half the worlds population!
• 2008 - Britons on average send a staggering 1.4
  billion text messages every week
• The growth of text (SMS) messaging has been
  phenomenal considering the first text message was
  sent less than 20 years ago!
• Statistics taken from Mobile Data Association

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• 16.5 million people accessed the mobile
  internet in May 2008, this is a 25 growth since
  May 2006.Average of 136,875 new users per month
  (may 2006-2008)
• 10 million picture messages sent in the UK
  every week, year on year growth is at 30
• Statistics taken from Mobile Data
  Association

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Current devices
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• Blackberry -

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• i-phone

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• Pda and Smartphones

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Current device methods for mobile working
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Smart Phone Mobile PC Home Worker
Use a smart mobile device to deliver telephone, basic email, calendar and business critical applications direct to a convenient single handset. E.G. BlackBerry Smart Phone or Windows Mobile Device Use a laptop with a mobile data card to enable full feature rich email, calendar and full functional business critical applications . E.G. Windows based Laptop with a Vodafone data card. Use a desktop PC connected via a secure link to provide full office based functionality to a permanent remote location, including internet, business applications and voice. E.G. Windows Based PC with a Star remote worker connectivity package

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Case Studies
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Case 1-Surveyors
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• Bristol based company of Surveyors and Estate
  agents
• Simplify current surveying tasks
• Improve flow of information
• Reduce time it currently takes to produce
  completed reports
• Reduce overall costs
• Cut down on Paperwork

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Solution
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• Supply Windows based Pda devices
• Enable these devices with voice and data
  services
• Supply and commission Outlook Exchange server

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Benefits
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• Only need to carry one small device
• Ability to send information back once the survey
  has been completed
• 20 increase in number of surveys carried out
  per day
• Reduction of 35 in fuel costs
• Reports often completed before surveyors return
  to office
• Dramatic reduction in amount of paperwork

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Case 2-Couriers
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• Courier company delivering time critical
  packages
• Reduce duplicate paperwork
• Improve flow of information ie. Delivery /
  collection confirmation
• Self billing requirement
• Improve efficiency Reduce overall costs

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Solution
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• Supply Windows based Pda devices
• Enable these devices with voice and data
  services
• Design and implement self billing software
  application

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Benefits
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• Billing automatically generated from Mobile
  device
• Customer care response times reduced
• Paperwork reduced
• Reduced fuel costs

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Case 3-Food manufacturer
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• National Organic food manufacturer, multi site
• Requirement for time critical reports / audits
• Reduce time costs
• Improve efficiency
• Reduce amount of paper generated

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Solution
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• Supply Blackberry devices
• Create a bespoke system capable of automatically
  generating reports

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Benefits
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• Reports are now available immediately
• Less staff required
• Paperwork reduced
• Improved efficiency

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Current applications
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• Rightmove - introduce a service that allows house
  hunters to view over 650,000 properties for sale
  or rent on their phones
• Manchester NHS uses SMS for people to contact
  its Stop No Smoking services and receive stop
  smoking support
• Westminster County Council offer a find- a
  loo service. Users text their location to a
  short number , and then receive directions to the
  nearest convenience with opening hours!
• Internet Searches In April 62 of smart phone
  users visited Googles mobile site first, Orange
  second and the BBC third.

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The Future
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• As a company we have to find solutions and
  deliver these in a simple, and cost effective
  manner. Technology for technologies sake will not
  encourage users to take up these exciting new
  devices. It is up to us to deliver applications
  that engage and encourage users to use these
  products.

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• New devices and applications are continually
  evolving to ensure mobile devices play an ever
  increasing role in our lives. Mobile email and
  internet are now considered normal applications
  within a large percentage of handsets.
• The introduction of the i-phone and Blackberry
  Storm have re-kindled interest in Smart phone
  devices with the emphasis on entertainment via
  music and high quality cameras.

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• Nokia are currently developing flexible displays
  which could lead to a whole new way in which
  mobile phones are used.

Phones you are likely to see in the very near
future will have integrated projectors which
opens up massive opportunities for the Education
environment..
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• Are you ready ?