Positive behaviours

1
Positive behaviours
Be optimistic See value in Focus on what is
going for idea
Be attentive Listen Be interested Show
approval Give early support
Acknowledge Give credit Protect vulnerable
beginnings
Accept Connect with Join Be open Build on
it Speculate along with Share the risk
Take responsibility for understanding Waste no
energy on evaluating early Jump to favourable
conclusions
Increase chances of success
Listen approximately Paraphrase
Set up win/win Make it no lose
Take on faith Suspend belief Assume it can be
done Share the burden of proof
Deal as an equal Eliminate rank/status Give up
rights to punish/discipline
Support conclusions Value the learning of
mistakes Use ambiguity
www.synnovation.co.za
2
Negative behaviours
Be pessimistic Preach /moralise Be
judgemental Be critical Disapprove
Act distant Do not Listen Be inattentive Do not
join Use silence against
Pull rank Get angry Scare Blame
Put burden of proof on others Ask
questions Cross examine Give no feedback Be
non-committal Put on a stone face
Point out only flaws Misunderstand Disagree Argue
or challenge
Reduce chances of success
React negatively Discount / Put down Be
cynical/sceptical Correct Insist on early
precision
Make no connections Assume no value
Be impatient Nitpick Interrupt Be bored
Be dominant Command Threaten/ warn Order Demand
Be competitive Name call /make fun of Set up
win/lose
www.synnovation.co.za