Healthy Work Environments for Your Chapter Too

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Healthy Work Environments for Your Chapter Too!

• Connie Barden, RN, MSN, CCRN, CCNS
• Denise Thornby MS, RN, CNAA

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Chapters Should be like an Oasis

• A place where we finding meaning and significance
• A place where we are renewed and gain positive
  energy
• A place where we can do mission, purpose-driven
  work of AACN
• A place where we can learn and grow
• A place that should exemplify AACN Values and
  Healthy Work Environment Standards

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Yet, Chapters Have Difficult People Unhealthy
Work Environments too!
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People who

• Dont do what they are supposed to
• Disappoint the team in how they contribute
• Poorly represent the chapter AACN
• Intimidate and dominate others

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People who

• Are not open to change
• Are passive aggressive in dealing with others
• Have gone missing
• And more

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Common Volunteer Problems

• They are not self-aware of how they are
  performing or are perceived by others
• They demonstrate poor self-regulation of
  bothersome characteristics
• Unclear on expectations
• Dont have the needed skills to do the job well
• Over committed
• Said yes, when they meant no

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Top Ten Signs You Have an UN-Healthy
Chapter Environment
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Top Ten

• 10. The Board wonders.the idea that we would
  have a ballot with more than one person per
  office wouldnt that hurt peoples feelings?
• 9. No one dares to question why the chapter is
  still holding monthly meetings and the attendance
  is the Board plus two.
• 8. You ponderhow many years in a row can someone
  serve as President?
• 7. Our key measure of success is how much money
  we have.
• 6. Eye rolling and loud sighs are heard as other
  board members present their update or request

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Top Ten

• 5. Someone is willing to be President everyone
  agrees thats good enough.
• 4. Theres more whispering after the meeting than
  discussion during it about things people want the
  chapter to do!
• 3. The 1 motivation for members to volunteer is
  to complete an assignment for school or to gain
  points towards clinical ladder.
• 2. Has anyone seen the treasurer?

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Top Ten

• 1. Everyone calls in sick for the board meetings!

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Elements of Healthy Work Environments

• Will Help Chapters Too!

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HWE

• Skilled Communication
• True Collaboration
• Effective Decision Making
• Appropriate Staffing
• Meaningful Recognition
• Authentic Leadership

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Authentic Leadership

• A leader is someone who finds a large group of
  people all headed in one direction quickly
  jumps in front of them
• Willie Nelson

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Seriously, Where Do You Start?
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Chapters Need

• Authentic Leadership
• Shared Mission, Vision Goals
• Clear Understanding of Roles and Responsibilities
• Mutually agreed upon Team Agreements
• Communication
• Decision Making
• Collaboration

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Authentic Leadership

• People hunger for personalized leadership that
  speaks to their hearts and inspires them to do
  things they didnt know they were capable of
  accomplishing.
• Authentic Leaders inspire excellence.
• Leadership isnt always easy

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Authentic Leadership

• Three keys to leadership
• 1) Make expectations clear
• 2) Be sure they have the skills info with
  which to do the job
• Hold folks accountable (gently)
• Notice and praise

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Leading Volunteers

• Make sure everyone knows the goals, desired
  outcomes and fully supports them
• Make sure they clearly know their role and have
  the resources to be successful
• Clarify how the chapter will make and approve
  decisions.
• Honest feedback about how they contribute (or
  dont contribute).
• Positive reinforcement for positive, helpful
  behaviors and contributions.
• Refine and improve meeting facilitation and group
  leadership skills.
• Make sure there is time for celebration,
  recognition and just plain ol fun!

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Who can help?
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Helpful Resources

• Chapter Advisors
• Past Chapter Leaders
• Other Chapter leaders in your region

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Questions? Chapter Dilemmas?