LANDesk Software Overview

1
LANDeskSoftware Overview

• Joe Wang
• CEO/President

2
Company Background

• Historical overview
• 11 years inside Intel
• Spin-out from Intel in Sept. 2002
• New management team
• Offices in 12 countries and employees in 18
  countries

• Significant, leveraged investment
• Strong technology base, developed and refined
  over a decade
• Well established sales channel
• Large and loyal user base

LANDesk Corporate Office
3
Market Opportunity

• System Management market est. 9.4B revenue in
  2005, growing at 6.5 CAGR

• Security Management market est. 1.8B revenue in
  2005, growing at 20.3 CAGR

values in m
values in m
Source IDC, Worldwide Systems Management
Software, 2004 2008 Forecast, and Worldwide
Security Software, 2004 2008 Forecast, Dec.
2004
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System and Security Management Market Overview
McAfee
Microsoft
Computer Associates
CheckPoint
IBM Tivoli
Symantec
BMC
Internet SecuritySystems
Altiris
HP OpenView
Security Management (patching, antivirus,
firewall, malware)
System Management (desktops, servers, laptops,
handhelds)
PatchLink
the patch management market will disappear, and
the feature set will be absorbed into other
larger product segments, such as IT systems
administration or configuration management
market... Gartner, Patch Management Is a
Fast Growing Market, 5/2003
Clients should evaluate System Management tools
using future security requirements and should
favor vendors with clear road maps for
integrating CSM and client security
David Friedlander, Forrester, How to evaluate
Client Systems Management tools, 9/2004
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LANDesk Solutions
License Management
Inventory Discovery
System Migration
System Management
OS Provisioning
Remote Problem Resolution
Software Distribution
Asset Management
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LANDesk Solutions
License Management
Inventory Discovery
System Migration
System Management
OS Provisioning
Remote Problem Resolution
Software Distribution
Asset Management
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LANDesk Solution Architecture
Business Value
Policy Compliance Efficiency
Common Console
System and Security Management Solutions
Peregrine Remedy IBM/Tivoli HP OpenView CA
Unicenter Touchpaper
Common Infrastructure
CMDB
Alerting
Reporting
Transport
Secure
Directory
Discovery
Web Services SDK
Desktops
Servers
Mobile Devices
Broad Operating System SupportMac Linux
Windows Unix Palm RIM PocketPC
Deep Hardware IntegrationAMT BIOS Firmware
IPMI
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Combination of vision and execution
LANDesk has taken an innovative approach to
security management by tying it closely to
existing systems management tools.
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Rapid Return on Investment

• 2004 IDC study
• ROI of 846
• Payback in 90.5 days

IDC, Quantifying the ROI Benefits of Integrated
Systems Management Oct, 2004.
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LANDesk Solution Yields Rapid ROI

• LANDesk makes efficient use of existing
  infrastructure
• LANDesk requires little or no incremental
  infrastructure (servers, network hardware)
• Technologies such as Targeted Multicasting (TMC)
  minimize network traffic and require no network
  hardware reconfiguration
• Simple agent deployment
• Device AutoDiscovery accurately finds and reports
  on desktops, servers and mobile devices to ease
  agent deployment
• TMC, Peer Download and bandwidth friendly
  Trickle Charge allow rapid rollout of agent
  with no user intervention
• LANDesk partners provide fully customized
  solution
• Highly trained and LANDesk certified deployment
  specialists architect the right solution for each
  unique environment
• LANDesk Administrator training and certification
  ensure IT professionals quickly begin using all
  product functions

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Sales and Channel Model

• Indirect sales model
• Leveraged and scalable
• 5-star award winning program (VARBusiness, 2004)
• 200 focused and certified sales partners
• None larger than 10 total revenue
• Global diversity
• Increasing penetration into large enterprise

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Sales Partners and Strategic Relationships
Channel Partners
Technology Partners
Itautec
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Proven Deployments Worldwide
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More than a Decade of Leadership
1993
1999
2002
2003
2005
2004
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Recent Competitive Wins
Secure Computing, UK. March, 2005
LANDesk Management Suite, with its established
reputation, is worth serious consideration, and
is our Best Buy
BEST BUY
PC Pro, Germany. June, 2005
LANDesk Management Suite 8.5 The LANDesk
management Suite brings together a great deal of
functionality and user comfort.
Network Computing, US. Oct. 2004 LANDesk Asset
Manager If your network is complex and you need
to keep a tight grip on all of it, this is your
best bet.
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LANDesk Strategic Direction

• Maintain technology leadership in the system and
  security management market
• Mid-year release includes several industry
  firsts, such as LANDesk Trusted Access, an IP
  quarantine solution
• Technology focused on solving real world
  problems yields best ROI
• Continued investment in worldwide growth
• Partner with leading IT solution providers
  worldwide
• Invest in hiring sales, marketing and development
  personnel
• Global expansion into new, unserved metro areas

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LANDesk Summary

• Recognized leader in centralized management and
  protection of enterprise IT assets
• Growing in the rapidly converging System and
  Security Management markets
• Fully integrated suite of internally developed
  management technologies
• Well established, leveraged indirect sales
  channel
• Strong track record of organic revenue growth
• Annual revenue growth in excess of 33 - all
  organic to date
• Well diversified revenue with over 50 from
  outside US

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BASF low cost solution required
Business Needs Reduce the cost of delivering
application and technical support for 3,600 PCs
at 70 sites around Europe Improve the quality
of IT service Reduce the time and cost of
delivery of updates Increase the security of
the IT system Solution LANDesk Management
Suite Business Benefits Reduced cost of IT
service delivery Application updates delivered
12 times more quickly (for example, reduced from
2,000 hours to 160 hours during the rollout of a
new graphical client for SAP R/3) Operating
systems and applications updated to a consistent
level across the organization, reducing helpdesk
enquiries

• Unstructured Support, High Costs and distributed
  locations worldwide
• Inventory Management
• Maintaining control over 3600 PCs across Europe
  with various versions of Microsoft Office and
  other applications throughout Europe
• No automated information on Hard- and Software
  configurations
• Costly Support
• difficult and time consuming support between 2
  manufacturing locations in Germany and Pan
  European Desktop Support
• Need for standardization, data exchange and
  reporting
• An Enhanced Layer of Service through LANDesk
• Simplified support structure
• Fully automated inventory
• Data access at any time, from anywhere
• More efficient helpdesk support
• Remote functionality
• Regular Updates for MS Office and security
  patches as an important security enhancement for
  overall BASF Coatings
• Substantial Savings
• LANDesk performed the pre-installation PC
  readiness audit for SAP smooth SAP upgrade on
  various PCs with different specifications with
  160 hours of preparation time and automated
  processes instead of 2000 hours with extensive
  traveling

LANDesk Management Suite has proved itself
through the cost reductions, service improvements
and efficiency gains it has generated. Without
it, our pan European IT infrastructure would be
difficult, if not impossible, to manage.
MANFRED ALTEPOST MANAGER OF INFORMATION
MANAGEMENT, IT INFRASTRUCTURE AND STANDARDS BASF
COATINGS
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Honeywell Europe
Business Needs Remote Control to improve help
desk efficiency and reduce desktop support
costs Better inventory management for 17,000
PCs More efficient software distribution Solutio
n LANDesk Management Suite Business
Benefits Reducing engineer travel time
increases help desk productivity Decreasing
travel expense and network downtime results in IT
support cost saving Realize immediate ROI by
implementing a Pan-European asset database to
streamline technology-refreshprogram and
software upgrades

• Unique management challenge
• Initially managing 17,000 machines in 300 sites
  across 43 countries
• Needed to eliminate deskside visits
• Needed to rollout key upgrade to SAP
• LANDesk now installed on 100,000 machines
  worldwide
• LANDesk peformed the pre-installation PC
  readiness audit for SAP upgrade
• Upgrade ran like clockwork
• Deployment time per site dropped from 19 hours to
  only 3 an 85 reduction
• 75 reduction in deskside visits

Help desk engineers are spending less time
travelling and more time fixing problems, so we
know that the LANDesk solution is already
reducing downtime. Roy Copping Manager of
Distributed Computing Honeywell EMEA
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Raymond James Financial
Business Needs Secure, efficient systems
management for national locations of Raymond
James Financial Solution LANDesk Management
Suite Business Benefits Software distribution
and remote control features have saved the
company approximately 1.167 million as of August
2003 Real-time system information, remote
control and screen draw tools cut tech support
calls by up to 50 minutes each Quick software
distribution helps keep financial reps up-to-date
with the latest security patches and in-house
solutions

• Managing without a net
• Supporting 5,000 Financial Advisors in 2,200
  offices worldwide
• Managing 13,000 PCs with no automated tools
  very manual process
• Needed help Patching, Upgrading and Maintaining
  all machines
• LANDesk delivers a total solution
• Manages software license compliance
• Ensures machines are all patched
• Distributed 53,000 software packages in first 6
  months of year alone!
• Estimated cost savings of 1.16 million
• Saved 50 minutes per helpdesk call

I estimate that LANDesk Management Suites
software distribution and remote control features
alone have saved our organization 1.167 million!
Anytime you can show that the Information
Technology Department is saving money rather than
simply being overhead, its a good thing. Andy
Nosal Supervisor of LANDesk Operations Raymond
James Financial