Business Continuity Group

1
CSFBs Diversity Initiative September 10,
2003 Presentation to ESECT at London Metropolitan
University
2
Diversity Overview

• Introduction
• What is diversity?
• The Case for Diversity
• Diversity Strategy Initiatives
• Diversity-related Recruitment Initiatives
• How can HE enhance employability of graduates
• Contacts
• Questions

3
What is Diversity?

• A team of highly talented people with varying
  backgrounds, experiences, and approaches
• Includes people of different nationalities,
  genders, races, ages, ethnic backgrounds, sexual
  orientation, disabilities and religions.
• An environment where every employee is treated
  with dignity, and respect each others beliefs,
  values, lifestyles and differences
• It is not about quotas or positive discrimination
• It is not a passing trend! It affects us all.

4
The Case for Diversity

• Moral, Legal and Business
• We aim to be the Employer of Choice in the
  financial services industry. Our goal is to
  attract, develop and retain the worlds best
  talent.
• We need a team of people from different
  backgrounds to better respond to the broad and
  diverse needs of our clients.
• A diverse workforce enables us to meet the
  growing demands of a broadening customer base,
  which enhances competitiveness
• A more diverse employee base increases our level
  of creativity and innovativeness, which improves
  employee retention.

5
Diversity Strategy and Initiatives

• John Mack became CEO in August 2001, and made
  diversity a global priority.
• 5-year strategy and governance structure
  developed
• Areas of focus are as follows
• Governance Strategy
• Recruitment / Pipeline
• Training Development
• Culture
• Training Programs
• Dignity at Work
• Interviewing Skills
• Managing for Inclusion

6
Diversity-related Recruitment Activities

• Summer Internships for Undergraduates
• FAO, IT, Investment Banking, Equities, Fixed
  Income
• 9-10 weeks, depending on division
• January 30th application deadline
• Online application (www.csfb.com/careeropportuniti
  es)
• Post A-Level Womens Outreach Program
• 2 week rotational program in September before
  girls go to university
• Girls are nominated by schools
• GTI Capital Chances Events
• Women in Investment Banking
• Women in IT
• Ethnic Minorities in Investment Banking
• Lesbian Gays in Investment Banking
• Disabled Students in Investment Banking

7
Diversity-related Recruitment Activities

• SEO London (Sponsors for Educational Opportunity)
  Program
• First-year Girls Internship
• 9-10 weeks rotational internship
• Womens Educational Dinners
• Bank on Your Future
• Open Days at CSFB
• Diversity-related Careers Fairs
• Afro-Caribbean Finance Forum (ACFF)
• Black MBA UK
• GRADES (Gender, Race, Age, Disability, Ethnicity
  and Sexual Orientation)
• Conferences
• Memberships Networks

8
How can HE help students prepare for roles?

• Encourage students to conduct extensive research
  about the company and the industry learn the
  requirements, application process, application
  timelines, etc.
• Encourage students to read newspapers for current
  affairs before an interview
• Encourage students to join student groups,
  societies, networks, clubs, etc. related to an
  industry or interest
• Match students with mentors who are professionals
• Read career service publications
• Apply to programs and internships related to the
  industry (SEO London, Windsor Fellowship, etc.)
• Conduct mock interview and competency-based
  interview sessions provide honest feedback
• Offer numeracy testing facilities for students to
  practice

9
Contacts at CSFB

• Graduate Recruitment
• Lisa Aire - Firmwide Graduate Recruitment0207
  888 5461lisa.aire_at_csfb.com
• Carolyne Phillips - FAO and IT Graduate
  Recruitment0207 888 8096carolyne.phillips_at_csfb.c
  om
• Diversity Contacts
• Melanie Allison European Diversity
  Manager0207 888 8041melanie.allison_at_csfb.com
• Yashica Olden Diversity Recruitment Manager0207
  888 1128yashica.olden_at_csfb.com

10
Questions Discussion