Title: Information Technology
1Information Technology The Autistic Culture
srobertson_at_ist.psu.edu
- Influences, Empowerment, Progression of IT
Usage in - Advocacy Initiatives
Scott Michael Robertson Ph.D. Candidate Informatio
n Sciences Technology The Pennsylvania State
University
2Contacting Me
- Questions, comments, thoughts always welcome
- Email srobertson_at_ist.psu.edu
- Instant Messaging
- AIM hppalm
- MSN (Windows Live) srobertson_at_ist.psu.edu
- Yahoo Messenger psuresearcher
- Google Talk aspiegeek
- Jabber hppalm_at_jabber.org
- Telephone available upon request
3About Me Multiple Hats
- Multiple Perspectives on autism
- Autistic Adult
- Researcher
- Educator, Mentor
- Advocate/Self-Advocate
- Cross-informative complementary
4Multiple HatsMy Autistic Adult Hat
- Somewhat self-explanatory
- Common story
- Self-dx after reading a book on autism in 99
- 1st Yr. of College
- Mindblindness
- Clinically diagnosed 6 yrs. later
5Multiple HatsMy Researcher Hat
- Third year Ph.D. student _at_ Penn State
- College of Information Sciences Technology
- Multidisciplinary research
- Information, Technology, People
- Thesis Focus
- Technology support for postsecondary education
transition for adolescents young adults on the
autistic spectrum - Stakeholder groups autistic secondary
postsecondary students, secondary postsecondary
educators, parents - Primarily Qualitative Design-based research
6IST Building (Winter Time)
7Multiple HatsMy Educator Hat
- Summer program for adolescents and young adults
of cognitive difference - Pittsburgh, PA
- Affiliated w/ Carnegie Mellon Univ. (now La Roche
College) - Taught
- computer programming (C, Java), writing,
journalism, photography, social relationship
skills (2 yrs.) - Mentored a student each yr.
- Assistant director for 1 yr.
- Autistic/Aspergers support class (high school)
- Classroom volunteer (1 term)
- Social Group For Autistic Teens
- Co-organizer
8Multiple Hats My Advocate Hat
- Speaker
- Writer
- Autistic Self-Advocacy Network (ASAN)
- VP PA Director
- PA Bureau of Autism Services
- Adult Services Advisory Committee
9Penn State Natl. Autism Conference
- July 30-August 3
- State College, PA
- Im hosting 2 sessions
- Opening Keynote Presentation Adolescence,
Adulthood, The Autism Spectrum - Postsecondary Education Transition For Autistic
Students
10Overview
- Jargon Jogger
- Influences on IT Usage by Autistic Community
- Early History of Autistics IT Usage
- Recent Developments
- Platforms
- Usage Themes
- Emerging Usage Themes
- Service community (ex. postsecondary education
portal) - Simulations virtual environments (ex. Brigadoon)
11Jargon Jogger
- ITinformation technology
- e.g. email, IM, websites, telephone, etc.
- blogshort for web log a web-based journal of
events/thoughts - email listemail-based distributive messaging
list - IMinstant messaging
- f2fface-to-face communication (in-person)
- synchronous comm.at the same time
- e.g. a telephone conversation, a f2f conversation
- asynchronous comm.not at the same time
- e.g. an email message, a letter, website post,
newsgroup post - asynchronous synchronous hybrid
- instant messaging, text messaging, IRC (Internet
Relay Chat)
12IT Autistic CommunityInfluences
- 1. Systematic-logical nature of IT
- 2. Limits on Nonverbal Communication
- 3. Lack of auditory processing
- 4. Lack of physical vocal presence
- 5. Control over the social-culture physical
environment - Including sensory environment
- 6. Relatively anonymous
13Influences on IT Usage1. Logical-Systematic
Nature
- Systematically organized, designed, used
- Software programmed w/ algorithmic units
- Hardware targeted for specific function purpose
- Fits cognitive style of many autistics
- Logical, Rational, Rule-based
- Designed by for autistics
- Dr. Alan Turing, father of computer science
- Creator of Turing Machine
- abstract model used in modern computers today
- Described as autistic by many authors
- e.g. OConnel Fitzgerald, 2003 Tofs, Johnson,
Cavallaro, 2003 James, 2005 Elder, 2005
14Influences on IT Usage2. Nonverbal Comm.
- Challenges of nonverbal comm. for autistics
- Self-reported (including this presenter)
- Identified in studies
- (e.g. Barnhill et al., 2002 Scott, 1985 Howlin,
2000 Coning Magill-Evans, 2001 Sperry
Mesibov, 2005) - Throughout the lifespan
- Develop compensatory strategies adapt
- Certain degree of challenge remains (usually)
- Nonverbal channel categorization
- Nonverbal channel usage across comm. types
15Influences on IT Usage2. Nonverbal Comm. Types
- Nonverbal Comm. Channels (Nowicki Duke, 2002)
- Visual Cues
- Facial Expressions
- Gestures
- Postures/Body Movement
- Clothing, Appearance, Item Usage
- Auditory Cues (aka paralinguistic)
- Tone of Voice, Volume, Prosody, Speech Rate, etc.
- Other Cues
- Haptics (tactile actions)
- Proxemics (spatial usage)
- Chronemics (time usage)
16Influences on IT Usage2. Nonverbal Comm. Usage
- Face-to-face communication
- Visual Nonverbal Cues
- Auditory Nonverbal Cues
- Haptics, Proxemics, Chronemics
- Telephone communication
- Auditory Nonverbal Cues
- Chronemics
- Online communication (text-based)
- Chronemics
17Influences on IT Usage3. Auditory Processing
- Auditory vs. Visual Language Processing
- Auditory Language
- Transient
- high demand on attention focus rapid language
reception expression - Sequential
- Cant go back to message parts w/o
repeating/replaying - Visual Language
- Intransient (typically)
- Less demand on attention focus speedy language
reception expression - Non-sequential (typically)
- Can re-read, re-scan, re-examine, re-analyze,
re-scrutinize, etc.
18Influences on IT Usage3. Auditory Processing
(Cont.)
- Challenges of auditory language processing for
autistics - Self-reported
- Identified in studies
- (e.g. Gervais et al., 2004 Boddaert et al.,
2004, Jansson-Verkasalo et al., 2003) - Degree of challenges varies greatly
- individual differences
- physical environment
- many competing sounds, loud background noise
- social environment
- many people vs. fewer people
- state of mind
- stress level, emotional state, recent past
experiences, etc.
19Influences on IT Usage3. Auditory Processing
(Cont.)
- Face-to-face comm.
- moderate to high demand on auditory language
processing - Telephone comm.
- very high demand on auditory language processing
- Text-based online comm.
- no demand on auditory language processing
20Influences on IT Usage4. Physical Vocal
Presence
- Face-to-face comm.
- Physical presence from
- Visual cues (verbal nonverbal cues)
- Tactile (haptic) cues
- Auditory (vocal) presence from
- Auditory cues (verbal nonverbal)
- Telephone comm.
- Auditory (vocal) presence from
- Auditory cues (verbal nonverbal)
21Influences on IT Usage4. Physical Vocal
Presence (2)
- Challenges of visual/vocal presence
- Anxiety in social settings
- Nonverbal comm. difficulties (discussed earlier)
- Others interpretation of neurological
differences - Executive Functioning
- Motor Sensory
- Social, Language, Comm.
- Past interactions w/ peers others
- Can Lead to
- Peer group rejection
- Shunning denigrating
- Intolerant responses
22Influences on IT Usage4. Physical Vocal
Presence (3)
- Advantages of online presence
- Presence from visual verbal cues only
- Words are powerful
- Can evoke confidence, self-assurance
- Esp. in individuals w/ strong verbal skills
- Build self-confidence self-esteem
- Empower further online comm.
- Empower physical/vocal interaction
23Influences on IT Usage5. Control over
environment
- Comm. control
- Can leave or break from conversation easily
- Walk away from computer/device, turn it off, etc.
- Sensory control
- Change sounds, smells, sights in your room
- Sensory environment not reflected in conversation
- Unlike telephone conversation
- Task control
- Can do other tasks in the background
- Ex. watching TV, listening to music, playing
videogames. etc.
24Influences on IT Usage6. Anonymity Other Adv.
- Anonymity
- Online comm. can be untied from activities/events
of physical world - Can selectively present facets details about
yourself - Other
- Breaking past geographical time barriers
- Sharing information, documents, etc.
25Early Online IT UsageAutistic Community
- ANI
- ANI-L email list spinoffs
- website
- INLV
- email lists
- website articles
- IRC Usage
- Starlink-IRC network channels
- Personal websites of autistics
26Early Online IT UsageUsage Themes
- Discussion of autistic identity differences
- Shared interests passions
- Advocacy Creation of ANI
- Creation of Autreat
27Early Online IT UsageCreation of Autreat
- First autistic-run conference for autistics
- First held in 1996 in NY State
- 1996-2003 in NY State
- 2004-present in Pennsylvania (Philly)
- Influenced Autscape
- First autistic-run conference for autistics in
Europe - Established in the U.K. in 2005
- Large IT Support
- Autreatinfo Yahoo Group/Email List
- Website
28Current Trends, Autistics, ITAn Overview
- Growth in Platforms
- Online Communities
- Social networking sites
- IRC Discussion expansion
- Blogging Networks Blogs
- Some Usage Themes
- Clearing Misunderstandings Myths
- Autistic-run advocacy social organizations
- Discussion of shared interests passions
- Political Advocacy
- Dating Relationships
29Current Trends, Autistics, ITOnline
Communities
- Many autistic-run communities spread throughout
the Web - International presence
- Largest communities
- Wrongplanet.net (U.S.)
- Autsider (International)
30Current Trends, Autistics, IT Profile of
WrongPlanet.net
- Website http//www.wrongplanet.net
- Founded in June 2004 by 2 autistic teens
- Alexander Plank in Virginia (now at George Mason
Univ.) - Dan Grover in Vermont (now at Northeastern Univ.)
- Rapid Growth (in 3 yrs.)
- 11,000 members
- 25 forum sections
- 30,000 topics 700,000 posts
- Mixed membership
- Age range 7 to 60
- Backgrounds autistics (mostly), family members,
professionals
31Current Trends, Autistics, IT Wrongplanet.net
Creation
- Challenges in collaboration for co-founders
- Distance Separation
- 500 miles between northern Virginia Vermont
- 10 hour drive crossing 5 states
- Time Schedule Separation
- Rigid high school schedules
- Internet-based coordination Phone
- Email (asynchronous)
- Instant messaging (synchronous)
- Website posts (asynchronous)
- Telephone (synchronous)
32Current Trends, Autistics, ITYouTube
- High autism-related video content
- Search for autism 6,000 videos
- Search for autistic 4,000 videos
- Search for Asperger 1,000 videos
- Search for PDD-NOS additional 63 videos
- Highly Viewed Videos of Autistic Identity
- Alex Olinkiewiczs In My Mind
- Amanda Baggs In My Language
- Jeremy Pesners diversity monologue
- Emilys Im Autistic!
- The PosAutive Group
33Current Trends, Autistics, ITYouTube
PosAutive
- Websites
- www.youtube.com/group/posautive
- www.posautive.org
- Created in 2006
- 500 Videos
- Video expansion at rapid rate
- New videos uploaded every few days
- Subdivision into 5 sub-groups
- Kids, Adults, Arts, Senses, Savants
- 150 Members
- Autistic Adults
- Non-autistics who support autistic identity
neurodiversity
34Current Trends, Autistics, IT Facebook
- 11 autistic groups
- Largest autistic groups (by membership)
- Autistic Advocates (400 members)
- Asperger Makes Me Who I Am (200 members)
- People with Autism Aspergers Syndrome (130
members) - Dont Cure Me Autistics Aspies Against A Cure
(80 members) - 100,000-300,000 autistic FB users
- based on .5 to 1.5 of population 25 million
FB users
35Current Trends, Autistics, ITIRC Expansion
- IRC Usage in mid to late 1990s
- Mainly two channels on Starlink-IRC
- asperger autism
- Current IRC Usage
- Many channels (15)
- Autistic-run servers/networks
- Autism Globe
- ChatAutism
- AutIRC
- Presence on many general networks worldwide (10)
36Current Trends, Autistics, ITInfluential
Blogs
- 5,000-6,000 posts by aut-neurodiv. bloggers
- Autistic Bloggers
- Autism Diva
- Ballastexistenz.(Amanda Baggs)
- Rett Devils Rants (Kassiane Sibley)
- Whose Planet Is It Anyway? (Autistic BFH)
- Pro-Neurodiversity Bloggers
- Left Brain/Right Brain (Kevin Leitch)
- Autism Street
- Joy Of Autism
- Autism Vox/Autism Land
- Natural Variation
37Current Trends, Autistics, IT Blogging
Networks
- The Autism Hub
- 50 bloggers
- blogging by austistics neurodiversity
supporters - More established blogs
- AutiBlogger
- 20 bloggers
- blogging only by autistics
- More emerging blogs
38Current Trends, Autistics, IT Blog Discussions
- Neurodiversity
- Dispelling junk science
- Autism Myths
- Postsecondary education employment
- Many Other topics
39Current Trends, Autistics, ITUsage Themes
- Clearing Misunderstandings Myths
- Autistic-run advocacy social organizations
- Discussion of shared interests passions
- Political Advocacy
- Dating Relationships
40Current Trends, Autistics, ITMisunderstandings
Myths
- Discussions by autistics of
- What its like to be autistic (from their
perspective) - Others misunderstandings of their differences
- Attacking widespread myths about autism
- YouTube as a major outlet of expression
41Current Trends, Autistics, ITYouTube
Autistic Identity
- Alex Olinkeiwicz, an autistic teen
- In My Mind
- video about experiences in life school
- 700,000 views of the video 10,000 comments
7,000 ratings - Amanda Baggs, an autistic adult
- In My Language
- 250,000 views of the video 1,000 comments
1,300 ratings - Jeremy Pesners diversity monologue
42Current Trends, Autistics, ITAutistic-Run
Organizations
- Autistic-run collaborative advocacy social
group organizations examples - Autism Network International (ANI)
- The Autism National Committee
- The Autistic Self-Advocacy Network (ASAN)
- AASCEND
- GRASP
- AAGW
- All depend highly on email list websites
- Discussion by membership
- Articles, discussion forums, etc.
- Online collaboration for autistic culture events
- International Aspergers Year (2006)
- Autistic Pride Day
43Current Trends, Autistics, ITPolitical
Advocacy
- Case example of blogging posts by ABFH (The
Autistic Bitch From Hell) - Blog commentary on Hillary Clinton
- professed an intention to cure and wipe out
anything along the autism spectrum in an
announcement of autism legislation posted in a
video clip on Youtube - Allied w/ Autism Speaks
- Blog commentary on Barak Obama
- supporter of changing societys attitudes towards
those of developmental difference
44Current Trends, Autistics, ITDating
- Online Dating may be easier for autistics
- advantages of online IT mentioned earlier
- Autistic communities individuals have launched
dating websites - Wrongplanet.nets Aspie Affection site
- Challenges
- Real world tie-in to dating relationships
- Males females
- many identified/self-identified autistics are
males - likely because of societal attitudes/stds/norms
toward females - most autistics on the dating sites are males
- autistic males seeking female autistic partners
have a difficulty in finding partners
45Autistics Emerging IT UseTrends
- Simulations Virtual environments
- Brigadoon community on Second Life
- Connecting autistic adults w/ educators service
providers - Postsecondary education transition portal
- Other
- Autistic Adults Picture Project
- Autistic Picture Page
- Email Lists
- Instant Messaging
46Autistics Emerging IT Use Autistic Adults
Picture Project
- Website http//www.isn.net/jypsy/AuSpin/a2p2.htm
- Founded in 2004 by Janet Norman-Bain (aka jypsy)
- 200 autistic adults listed
- Age range 18 to 60s
- Wide range of occupations breakdancing,
sculpting, cartooning, radio DJing, teaching,
engineering, IT, science, music, etc.
47Autistics Emerging IT Use The Autistic
Picture Page
- Website www.picturepage.net
- Photo album detailing aspects of by autistic
youth adults - Categories
- Humor
- Absorption
- Affection
- Sensory
- Religion
- Everyday Lives
- Contrasts
48Autistics Emerging IT UseIM Email Lists
- IM
- Natural social structure buddy lists
- Hybrid of synchronous asynchronous comm.
- Benefits of email phone w/o voice
- Can do other tasks in background
- May be too fast-paced for some autistics
- Integration w/ online communities
- Wrongplanet.net
- Email Lists
- Most email lists on Yahoo run by
parents/professionals - Growing number of email lists run by autistics
49Autistics Emerging IT Use Postsec. Education
Portal
- Postsecondary education for autistic students
- Media Attention
- Attention from academia professional world
- Stakeholder Groups
- My Proposed Studies
- Portal Infrastructure
- Technological
- Social-cultural
50Postsec. Education AutismMedia Attention
- Students On The Spectrum, The New York Times,
Nov. 2006 - Aspergers Confounds Colleges, The Chronicle of
Higher Education, 2004 - Autistic Alone On Campus, The Chicago
Sun-Times, 2007 - An Aspergers Life, The Billings Gazette, 2005
- The Art of Living With Autism--University
Student Draws On Ability, The News-Sentinel, 2004
51Postsec. Education AutismAcademia
Professional
- Academia
- Journal articles conference papers
- Growing source of interest
- Many papers published in last 4-5 years
- Still small num. of total papers
- Professional World
- Publicly available articles podcasts
- Again, growing interest
- Still small num. of total papers
- Books
- 4 major books (2 from the U.K.)
- 1 book chapter
52Postsec. Education AutismMajor Stakeholder
Groups (5)
- Autistic Students
- postsecondary level
- secondary level
- Educators Administrators
- postsecondary level
- secondary level
- Parents Family Members
53Postsec. Education AutismMy Proposed Studies
- Interviews
- Interviews w/ members of 5 stakeholder groups
- face-to-face, telephone, IM, etc.
- knowledge, experiences, perspectives
- Postsecondary education planning documents
- Secondary level (e.g. middle schools high
schools) - Postsecondary level (e.g. colleges
universities) - Autism-specific college/university programs
- Planning development process
- Collaboration w/ secondary level
- Secondary transition programs
- Planning development process
- Collaboration w/ postsecondary level
54Postsec. Education Autism Portal Tech.
Infrastructure
- Informed by studies w/ stakeholder groups
- Potential technology options
- Threaded Discussion Forums
- User Shared Blogging
- Audio Video Podcasting
- Instant messaging/Private messaging
- Email Discussion Lists
- Connection to existing online communities
- Autism-specific communities
- Social networking sites (e.g. Facebook, Youtube)
55Postsec. Education AutismPortal Social
Infrastructure
- Informed by studies w/ stakeholder groups
- Social psychology theories of communities
online communities - Bond Theory Identity Theory (Ren, Kraut,
Keisler, 2007) - group identity w/in the community
- relationships between members sub-groups
- Theories of educational communities of practice
- Social-cultural perspective of autistics
56Contacting Me
- Questions, comments, thoughts always welcome
- Email srobertson_at_ist.psu.edu
- Instant Messaging
- AIM hppalm
- MSN (Windows Live) srobertson_at_ist.psu.edu
- Yahoo Messenger psuresearcher
- Google Talk aspiegeek
- Jabber hppalm_at_jabber.org
- Telephone available upon request
57References Postsec. Education (Media)
- Moore, A. S. (Nov. 5, 2006) Students On The
Spectrum, The New York Times - Farrell, E. F. (Oct. 8, 2004) Aspergers
Confounds Colleges, The Chronicle of Higher
Education - Passantino, D. (March 11, 2007) Autistic Alone
On Campus, The Chicago Sun-Times - Pickett, M. (2005) An Aspergers Life, The
Billings Gazette - Boen, J. L. (Sept. 1, 2004), The Art of Living
With Autism--University Student Draws On
Ability, The News-Sentinel
58ReferencesPostsec. Education (Books)
- Prince-Hughes, D. (2002), Aquamarine Blue 5
Personal Stories of College Students with Autism - Palmer, A. (2005) Realizing the College Dream
with Autism or Aspergers Syndrome A Parents
Guide To Student Success - Harpur, J., Lawlor, M., Fitzgerald, M. (2002),
Succeeding in College with Asperger Syndrome A
Student Guide - Jamieson, J. Jamieson, C. (2004), Managing
Asperger Syndrome At College And University A
Resource For Students, Tutors, And Support
Services
59ReferencesNonverbal Comm.
- Nowicki, S. Duke, M. (2002), Will I Ever Fit
In? The Breakthrough Program For Conquering Adult
Dyssemia - Barnhill, G. P., Cook, K. T., Tebbenkamp, K.,
Myles, B. M. (2002), The Effectiveness Of Social
Skills Intervention Targeting Nonverbal
Communication For Adolescents With Asperger
Syndrome And Related Pervasive Developmental
Delays, Focus on Autism and Other Developmental
Disabilities, Vol. 17, No. 2, pp. 112-118 - Coning, C. Magill-Evans, J. (2001), Social And
Language Skills In Adolescent Boys With Asperger
Syndrome, Autism, Vol. 5, No. 1, pp. 23-37 - Scott, D. W. (1985), Aspergers Syndrome And
Nonverbal Communication A Pilot Study The
Journal of Psychological Medicine, Vol. 15., No.
3, 683-687 - Howlin, P. (2000), Outcome In Adult Life For
More Able Individuals With Autism Or Asperger
Syndrome, Vol. 4, No. 63, pp. 63-84 - Sperry, L. B. Mesibov, G. B. (2005),
Perceptions of Social Challenges Of Adults With
Autism Spectrum Disorder, Autism, Vol. 9, No. 4,
pp. 362-377
60ReferencesAuditory Processing
- Boddaert, N., Chabane, N., Belin, P., Bourgeois,
M., Royer, V., Barthelemeny, C., Mouren-Simeoni,
M., Phillipe, A., Brunelle, F., Samson, Y.,
Zilbovicius, M. (2004), Perception of Complex
Sounds in Autism Abnormal Auditory Cortical
Processing in Children, The American Journal of
Psychiatry, Vol. 161, No. 11, pp. 2117-2120 - Gervais, H., Belin, P., Boddaert, N., Leboyer ,
M., Coez, A., Sfaello, I., Barthélémy C.,
Brunelle F., Samson Y., Zilbovicius M. (2004),
Abnormal cortical voice processing in autism.
Natural Neuroscience, Vol. 7, No. 8, pp. 801-802 - Jansson-Verkasalo, E, Ceponiene, R, Kielinen, M,
Suominen, K, Jäntti, V, Linna, S. L., Moilanen,
I., Näätänen R. (2003), Deficient auditory
processing in children with Asperger Syndrome, as
indexed by event-related potentials,
Neuroscience Letters, Vol. 338, No. 3, pp. 197-200
61ReferencesAutism Autistic Community
- Sinclair, J. (2005) Autism Network
International The Development Of A Community And
Its Culture http//web.syr.edu/jisincla/History_
of_ANI.html - Dekker, M. (1999), On Our Own Terms Emerging
Autistic Culture, autisticculture.com - Kopp, R. (2002) Autism List Change Of Ownership
http//web.syr.edu/rjkopp/data/farewell.html - Blume, H. (June 30, 1997) Autistics Are
Communicating in Cyberspace The New York Times,
http//nytimes.com/library/cyber/techcol/063097tec
hcol.html
62ReferencesAlan Turing
- OConnell H., Fitzgerald M. (2003). Did Alan
Turing have Aspergers syndrome? Irish Journal of
Psychological Medicine. Vol. 20, No. 1, pp. 28
31. - Copeland, B. J. (2006), The Modern History of
Computing, The Stanford Encyclopedia of
Philosophy, http//plato.stanford.edu/entries/comp
uting-history - Elder, J. (2005), Different Like Me My Book of
Autism Heroes - James, I. (2005), Asperger Syndrome and High
Achievement Some Very Remarkable People - Leader, J. (2000), Asperger Specialist, Dr. Tony
Attwood in NY Disabilities Awareness, The New
York State Commission On Quality of Care - Tofts, D., Johnson, A., Cavallaro, A. (2003),
Prefiguring Cyberculture An Intellectual
History, MIT Press
63ReferencesVideos Blogs
- Olinkiewicz, A. (2007), In My Mind Video
Retrieved May 7, 2007 from http//www.youtube.com/
watch?vrbgUjmeC-4o - Pesner, J. (2007), Autism From The Source A
Monologue By Jeremy Pesner Video Retrieved May
7, 2007 from http//www.youtube.com/watch?vdmhfm8
1Vxuo - Abfh (2007a) Barack Obama Campaign of Hope
http//autisticbfh.blogspot.com/2007/04/barack-oba
ma-campaign-of-hope.html - Abfh (2007b) Hillary Clintons Final Solution
http//autisticbfh.blogspot.com/2007/04/hillary-cl
intons-final-solution.html
64ReferencesOther
- Ren, Y., Kraut, R., Keisler, S. (2007),
Applying Common Identity and Bond Theory to
Design of Online Communities, Organizational
Studies, Vol. 28, No. 3, pp. 377-408