IT Support London Specialist

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PERPETUAL IT
Let us help you realise the benefits of being in
a cloud.
www.perpetualit.co.uk
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About Us

• Our mission is to deliver high-quality
  technology solutions that enable companies to
  meet their business goals more effectively.
• Our service combines technical expertise with
  practical business sense and experience to create
  high quality, integrated solutions.
• What makes us different is that we aim to
   develop genuine partnerships with our customers.
  We strive to understand their business
  priorities, take ownership of projects and
  provide expert, independent advice to deliver
  optimum solutions.
• Our customers choose us because of
• our expertise we are able to offer all elements
  of a complete ICT service.
• our people  are a dedicated team of fully
  qualified service desk engineers, supported by
  highly qualified Field Engineers.
• our ownership we want our customers business to
  thrive and grow and we are here to help make that
  happen
• our flexibility engineers site visits are
  scheduled to the convenience of our customers and
  not the other way round.
• our personal service we like to think of
  ourselves as the IT support department for each
  individual customer, not a separate entity.
• our relationship with them we like to take the
  time to explain why things happen and what we are
  doing. We feel our customers deserve that.
• We are able to remotely access our customers
  machines and servers from our offices to provide
  quick and responsive action to resolve the
  majority of our customers problems.
• We schedule regular preventative maintenance
  service review site visits.
• Above all we realize and recognise that
  supporting people is just as important as
  supporting their technologies.

www.perpetualit.co.uk
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Our Services
www.perpetualit.co.uk
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It services
Perpetual IT London Based IT Company Perpetual
IT are an IT company based in London and
specialising in all types of IT services for
medium to large businesses.  We have over 15
years experience in the IT industry and are
leaders in our field when it comes to IT support
services.  With fully managed services and cloud
based solutions Perpetual IT provide a safe and
secure way to effectively run your business IT
systems.  Information Technology is the process
used to store, retrieve and transmit the data for
your company through computers, servers and
networks.  With our experience and knowledge in
the IT industry we have encountered all the
common problems that companies can face with
their computer systems.  We have the ability to
act swiftly and resolve most problems promptly
and securely. About Us Our customers can attest
to our IT support services and friendly manner.
Being based in London means that we are always
available for our London based clients and our
customer support is part of the reason why we get
so much praise from or clients.  We Endeavour to
resolve any problems swiftly and ensure a secure
system for any sensitive data and documents that
companies need to run an effective business. If
you require any IT support services in the London
area please feel free to drop us a line to
discuss any of your requirements and we will be
happy to help.
www.perpetualit.co.uk
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Managed IT Services
Our responsive helpdesk, accessed via a telephone
support helpline, offers a single point of
contact for our friendly and experienced IT
hardware and software support engineers. We are
Microsoft Certified Partners, Networking
Solutions and Small Business Specialists. Day-to-
day Help Desk activities can include new user
account set-ups and old user account
administration, ie-setting passwords logging in
locked out users resolving minor printing and
networking issues identifying possible hardware
failure and liaising with warranty
suppliers (where appropriate) delivering
post-sales support troubleshooting email and ADSL
connection issues supporting remote
users translating error messages co-ordinating
site visits or remote work where required
www.perpetualit.co.uk
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Disaster Recovery
We offer four managed backup service plans to fit
your companys disaster recovery needs and
budget. Additionally we offer offsite
replication, as well as Full System Recovery in
the event of complete server failure.   Shadow
Protect One of the biggest challenges companies
face is how to maximize business continuity and
avoid business disruption following a server
failure. Our Shadow Protect Server and Shadow
Protect Small Business Server solutions provide
fast and reliable disaster recovery, data
protection and system migration capabilities to
get servers online as quickly as possible. while
protecting your entire server environment
including its operating system, applications like
Microsoft Exchange and SQL, and your
data. Business Continuity with Siris Your
company relies on computer systems to perform
many of your business needs, from creating sales
quotes to provisioning orders. Your internal
processes are built around these systems on
which your customer and financial data is stored.
www.perpetualit.co.uk
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IT Cloud solutions
Cloud computing is Internet-based computing,
whereby shared resources, software, and
information are provided to computers and other
devices on demand, like the electricity grid
      Our cloud based computing service differs
from traditional hosting in three very
significant ways It is available on demand,
rather like electricity supplied by the National
Grid. It is flexible the user can have as much
or as little of a service as they want at any
given time. The service is fully managed by the
cloud provider. The consumer needs only a basic
personal computer and reliable Internet
access.   Significant innovations in
virtualization and distributed computing, as well
as improved access to high-speed and more
reliable Internet services have accelerated
interest in cloud computing. At Perpetual IT we
believe that no business, be it small or large,
can afford to ignore the huge potential savings
in terms of capital outlay and operational costs
that cloud computing brings, particularly in
todays challenging economy.
www.perpetualit.co.uk
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Desktop virtualization
Citrix VDI in a Box (SMB) Citrix VDI-in-a-Box is
an all-in-one desktop virtualization solution
(Virtual Desktop Infrastructure (VDI) ) that runs
on off-the-shelf servers to deliver
production-ready, centrally-managed virtual
desktops to any user, on any device for less cost
than a computer.  VDI-in-a-Box accomplishes this
by eliminating expensive shared storage, high
speed interconnects, and infrastructure that
traditional VDI requires. VDI-in-a-Box is a
single virtual appliance that provides all of the
functionality needed to create provision, manage,
and load balance virtual desktops. Virtual
Computer (SMB) NXTOP Enterprise is the leading
intelligent desktop virtualization solution. It
allows businesses to virtualize desktops at a
fraction of the cost of conventional VDI with a
suite of products that makes managing thousands
of desktops and laptops as easy as managing one.
www.perpetualit.co.uk
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Contact us
Telephone [phone]   Email
   sales_at_perpetualit.co.uk   Address
  Perpetual IT, Grosvenor House, 160 Gillett
Road, Thornton Heath, CR7 8SN
www.perpetualit.co.uk
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Perpetual it
SEE YOU IN THE NEXT PRESENTATION THANK YOU
www.perpetualit.co.uk