RFID within Global Express

1
RFID within Global Express Logistics

• ETSI RFID Telecommuniations Services Workshop,
  May 2004

2
The Group.
FINANCIAL SERVICES
EXPRESS/LOGISTICS
MAIL

• 72 million mailitems per day
• High transit timequality
• Global Mail international mail dispatch solutions

• Leading retail bank
• 10 millioncustomers
• Strong business unit
• Financiallogistics solutions

• 1 billion shipments per year
• 3.64 million trading customers
• Largest international express and logistic
  network
• A unique range of express and logistics products
  and services

3
More services, more benefits for your business.
Worldwide express services ranging from
documents to parcels to pallets network consists
of 5,000 branches and serves more than 120,000
destinations.
Domestic and international transport solutions
for groupage, part-and full-loads by road, rail
and intermodal transport.
Worldwide logistics solutions for air and ocean
freight, supported by a dedicated team of experts
for industrial projects and sophisticated IT
applications.
Customised logistics solutions from consulting to
supply chain design, from warehousing and
distribution logistics to order management.
4
Introduction to DHL.
I

• DHL is the world's leading express and logistics
  company offering customers innovative and
  customised solutions from a single source. With
  global expertise in
• Solutions.
• Express.
• Air and ocean freight.
• Overland transport.
• DHL combines worldwide coverage with an in depth
  understanding of local markets. DHL's harmonised
  international network links more than 220
  countries and territories worldwide.
• DHL continues to be at the forefront of
  technology and, with more than 150,000 dedicated
  employees, guarantees fast and reliable services
  aimed at exceeding customers' expectations.
•  Based in Brussels, Belgium, DHL is 100 owned by
  Deutsche Post World Net.

5
Introduction to DHL.
6
DHL general requirements/wishes of RFID.

• General
• World compliant.
• Standards based.
• Tag thermal printable labels
• Write capable.
• Low cost.
• Simultaneous multiple read capability
• Rapid data acquisition.
• High reliability and repeatability within
  proximity of 100.
• Moderate cost/complex antenna systems.
• Reliable coverage limited to within a maximum of
  3 to 4 metres.

7
DHL Express Objectives for RFID.

• Performance - lowering operational costs
• Reduce or eliminate the need for bar code
  scanning.
• Remove handicap of handling scanner and
  shipments.
• Automated consolidated/bulk shipment/piece
  identification.
• Reducing costs of Security Services.
• Quality - improved service
• Improved checkpoint availability
• Commercial airlines which accounts for 30 million
  shipments/yr.
• Faster/earlier availability.
• Flexibility - new services.

8
DHL RFID today development model.
? Select the most widely used ID capture
processes.
? Focus on developing devices for the toughest
challenges first.
? Develop one device at a time.

• ? Simulate real world at the
• developer and test.
• Maximize developer access at lowest cost.

? Move device into real world and stress test.
? Assemble multiple proven devices into the real
world and Pilot.
Levelled Risk DHL Others
9
DHL Express Regional Pilot Western Europe.

• UK Government funded RFID Demonstrator Pilots
  CHIEFS 1 2 Projects
• CHIEFS 1 (2002) based on active tags.
• CHIEFS 2 (2003) based on passive tags.
• DHL (Air) Express and NOKIA CHIEFS 2
  Demonstrator Pilot
• Tagged phones identified within closed ULDs.
• Easyship tag labelled pieces at NOKIA.
• Non NOKIA pieces tag labelled at DHL by SHIPMENT
  application.
• Gate / door readers to auto ID all pieces and
  items automatically.
• ULD contents reader in Gateway and on Hub GSE.
• Hub GSE recording location and matching to a/c
  stand through GPS.
• Prototype RFID enabled truck.
• Web based real time reporting.

CHIEFS 1 was IM2002 Award Winner
(NB CHIEFS 2 basis of DHL RFID Video)
10
DHL CHIEFS 2 Pilot CPG DHL.
11
DHL Express RFID Pilots in 2004.

• Americas.
• Work package 1 MIA based customer and gateway,
  learning and discovery package. Completed.
• Work package 2 3 air side focus from and to
  MIA and GTL Gateway and Hub. Completed.
• Asia.
• Work packages 0 to 3 end-to-end ground
  distribution. SIN customer to KUL via road
  transport.

Americas and Asia Pilots
12
DHL Express position with RFID today
WE ARE HERE
PERFORMANCE
13
DHL Solutions targets within METROs FSI

• Business extension by creating an innovative
  solution for our existing and potential
  customers.
• Close collaboration with Metro and other project
  partners (multinationals).
• Industry leadership position with specific
  competitive advantages.
• Usage of FSI testing environment and gathering
  more RFID experience.
• Evaluating the benefits of the technology in the
  real environment.
• Collaboration in setting industry standards.
• Improvement of operational efficiency.
• First Mile Stone Joint Presentation at the 93th
  Retail convention in New York
• Second Mile Stone FSI Fair in Köln on 14th May
• Communication of expectations to suppliers and
  presentation of pilot-results

14
METRO - Future Store Initiative Partners
15
DHL Solutions Planned Tasks
Dortmund Central Warehouse
METRO FUTURE STORE
TSP DHL Menden
Short distance transport
Short distance transport
Direct delivery transport
TSP DHL Duisburg
Pallet
Pallet
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Case
Case
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Item
Item
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
Identifikation
16
Where we are going with RFID?

• Research.
• Development.
• Demonstrator pilots.
• Prepare the DHL Network.
• RFID leadership for Deutsche Post World Net
  (DPWN).
• Planned passive system deployment.

17
Recap.

• The NEW DHL.
• DHL objectives for RFID.
• RFID technology requirements.
• DHL technology development model.
• DHL position with RFID today.
• DHL request of airlines.
• Where DHL is going next with RFID?

18
For further information.

• www.dhl.com
• Trevor Peirce RFID Global Programme
  Director DHL Global Co-ordination
  Centre Belgium 32 2 713 4000