Starts with an Individual Reflection...

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Dealing with Change

• Starts with an Individual Reflection...
• B. ...followed by an Input on Change...
• C. ...to be discussed in the Groups ...
• D. ...and to be shared in the Plenary.

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1. Individual Reflection-Exercise

Your personal notes remain with you !

• Which changes did you face during the last 5-10
  years?
• (business or private)
• 2. Which of them - did you initialise?
• and which - have been
  imposed on you?
• 3. How would you describe your typical behaviour
• dealing with change?

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B. Input about Dealing with Change...
... and your task afterwards Which
similarities do you detect between the
patterns / phases / characters presented and
your personal reflections about your typical
behaviour dealing with change?
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B. Input about Dealing with Change...

• ...expect to get different typical patterns
• when dealing with change
• I A typical pattern when the change is
  perceived as negative
• II ... and one for changes that we consider
  to be positive.
• III A Change house with four rooms and ...
• IV ... four Characters (Sniff, Scurry, Hem
  Haw) resembling
• different parts of us (gt Who moved my
  Cheese)

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I. Emotional Responses to Change perceived as
Negative
emotional response
adapted from Elisabeth Kübler-Ross
time
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II. Emotional Responses on Change perceived
as positive
1. Blinded Optimism (certainty)
Finally, Management will implement my ideas
5. Completion (satisfaction)
4. Justified Optimism (trust)
Implementation is nearly finished
The project is gaining momentum into a positive
direction
3. Hopeful Realism (hope) There may still be
good aspects in the whole project
emotional response
2. Informed Pessimism (doubts) Its not
really what I expected at the beginning
Danger of resignation (private or public )
adapted from D.Kelley D.R. Connor
time
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III. The Change House - there is no end
point of change
the contentment room
the renewal room
the denial room
the confusion room
direction is anti-clockwise gt otherwise you
are stuck!
adapted from Claes Jansen
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III. The Change House - with additional
rooms ...
the contentment room
the renewal room
The Compla- cency Lounge
Wrong Direction Door
the denial room
the confusion room
Paralysis Pit
The Dungeon of Denial
adapted from Claes Jansen
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Based on the 1 Bestselling Business Book
IV. THE CHEESE- EXPERIENCE
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Featuring Hem Haw and Sniff Scurry
Characters Who Represent The People We All Work
With and Live With Everyday Including Ourselves
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SNIFF?
SCURRY?
Who can smell change in the air
Who goes into action immediately
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HAW?
HEM?
Who is startled by change, but then laughs at
himself, changes and moves on to enjoy New
Cheese
Who does not want to change. Its Not Fair!
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Where is the Cheese-Video?
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The Sniff, Scurry, Hem Haw Parts of Ourselves
We may have a little bit of each of these
characters in uswhich we can use to help us deal
with change.
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THE HANDWRITING ON THE WALL
Change Happens They Keep Moving the
Cheese Anticipate Change Smell The Cheese Often
So You Know When It Is Getting Old
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Adapt To Change Quickly The Quicker You Let
Go Of Old Cheese, The Sooner You Can Enjoy
New Cheese (Try to) Enjoy Change! Savor The
Adventure And Enjoy The Taste Of New
Cheese! Be Ready To Change Quickly Enjoy
It, Again! They Keep Moving The Cheese
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• First discuss with your neighbour ( 10 minutes)
• then within the group (15 minutes)

Which similarities did YOU detect between the
characters or phases dealing with change and
your personal reflection about your change
patterns?
Where do you - stay longer? - move faster ?
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D. Sharing in the Plenary (preparation)
As a Group Please prepare a Flipchart-Poster repr
esenting the personal insights of your
group about dealing with change.