THE 360

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THE 360 LEADERBy John Maxwell

• A.M.B.A. 5230
• Major Leadership Concepts

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Leadership Myths
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Leadership Myth 1

• I cant lead if I am not at the top
• Influence Vs Power (p.4)
• Is legitimate power a substitute for leadership?
• Are the best leaders found in top management
  teams (TMTs)

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Leadership Myths 4 5

• When I get to the top, Ill be in control
• When I get to the top, Ill no longer be limited
• As leaders move up in organizations they
  experience less bounded rationality in decision
  making and more responsibility, i.e. you have
  less control)

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Leadership Myth 6

• I cant reach my potential if Im not the top
  leader
• Most people will never make it to the top of an
  organization
• Strive to reach your potential, not the top of an
  organization
• To thy own self be true, (Shakespeare)

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Leadership Challenges
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Challenge 1 The Tension Challenge

• Accept that you have limited autonomy
• Factors affecting autonomy
• Empowerment
• Initiative
• Environment
• Job Parameters
• Appreciation

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Challenge 2 The Frustration Challenge

• Managing up is vital and very difficult with an
  ineffective leader
• Take responsibility for developing your
  relationship with your leader
• Cater to your leaders strengths
• Affirm your leaders strengths

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Challenge 4 The Ego Challenge

• Your ethics decide whether you are a socialized
  or personalized leader
• Enjoy the process, dont be too goal oriented

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Challenge 7 The Influence Challenge

• If leadership is influence, then what do you have
  to do or possess to be influential?
• Care about others
• Exhibit strong positive character
• Perform competently
• Deal with others in a consistent manner
• Be committed
• Are there others?

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Leading-Up Principles
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Lead-Up Principle 1

• If your leader must continually expend energy
  managing you, then you will be perceived as
  someone who drains time and energy (Maxwell, p.
  86)

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Lead-Up Principle 1 Continued

• Lead yourself exceptionally well
• Emotions
• Time
• Priorities
• Energy
• Thinking
• Words
• Personal Life

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Lead-Up Principle 2

• Even if the leader you work for never turns
  around to lift you up in return, someone who has
  seen you doing that lifting will extend a hand to
  you. Just remember Its not how heavy the load
  is. Its how you carry it, (Maxwell, p. 97)

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Lead-Up Principle 2 Continued

• Lighten Your Leaders Load
• Do your own job well first
• Find solutions to problems
• Tell leaders what they need and not want to hear
• Go the second mile
• Stand up for your leader
• Stand in for your leader
• Ask how you can lift the leaders load

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Lead-Up Principle 3

• The key is being willing to do something because
  it matters, not because it will get you noticed,
  (Maxwell, p. 107).

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Lead-Up Principle 3 Continued

• Be Willing to Do What Others Wont
• Commitment
• Priorities
• Take responsibility
• Go above and beyond
• Work-life balance?
• Generational paradigm difference?

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Lead-Up Principle 8

• All leaders are looking for people who can step
  up and make a difference when it matters. When
  they find such people, they come to rely on them
  and are inevitably influenced by them, (Maxwell,
  p. 145)

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Lead-Up Principle 8 Continued

• Become a Go-To Player
• Produce under pressure
• Produce with scarce resources
• Produce when momentum is low
• Produce when the load is heavy
• Produce when the leader is absent
• Produce when time is limited

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Leading-Across
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Lead-Across Principles 3 5

• Some people dont look to the workplace for
  friendship, but they will certainly benefit from
  finding it there (Maxwell, p. 175).
• Your value as a leader in the middle will
  increase as you stretch and get out of your
  comfort zone relationships, which are usually
  comprised of people youve known for a long
  time, people with whom you have common
  experiences, and people you know like you
  (Maxwell, p. 191-192)

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Lead-Across Principle 3 Continued

• Be a Friend
• Affective Commitment
• Informal networks

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Lead-Across Principle 4

• People who might be described as political are
  ruled by their desire to get ahead instead of a
  desire for excellence, productivity, teamwork, or
  consistency (Maxwell, p. 183).

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Lead-Across Principle 4 Continued

• Avoid Office Politics
• Avoid gossip
• Stay away from petty arguments
• Stand up for whats right, not just whats
  popular
• Look at all sides of the issue
• Dont protect your turf
• Say what you mean, and mean what you say
• Is this a character and integrity issue?
• What values do you relate to being political?

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Leading-Down
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Lead-Down Principle 2

• 360-Degree leaders get more out of their people
  because they think more of their people. They
  respect and value them, and as a result, their
  people want to follow them (Maxwell, p. 221).

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Lead-Down Principle 2 Continued

• See Everyone As a 10
• See them as who they can become
• Let them borrow your belief in them
• Catch them doing something right
• Believe the best-give others the benefit of doubt
• Realize that 10 has many definitions
• Give them the 10 treatment

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Lead-Down Principle 5

• When a leaders identity and actions are
  consistent, the results he gets are consistent.
  When they are inconsistent, then so are the
  results (Maxwell, p. 242).

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Lead-Down Principle 5 Continued

• Model the Behavior You Desire
• Your behavior determines the culture
• Your attitude determines the atmosphere
• Your values determine the decisions
• Your investment determines the return
• Your character determines the trust
• Your work ethic determines the productivity
• Your growth determines the potential

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Lead-Down Principle 7

• Whatever actions leaders reward will be
  repeated. Thats why its very important to
  reward results-and to do it the right way
  (Maxwell, p. 255).

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Lead-Down Principle 7 Continued

• Reward For Results
• Give praise publicly and privately
• Give more than just praise
• Dont reward everyone the same
• Give perks beyond pay
• Promote when possible
• Remember that you get what you pay for

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The Value of 360-Degree Leaders
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Value 2

• Leadership is what makes the difference at every
  level of the organization (Maxwell, p. 269).

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Value 2 Continued

• Leaders are needed at every level of the
  organization
• Without a leader, vision is lost
• Without a leader, decisions are delayed
• Without a leader, agendas are multiplied
• Without a leader, conflicts are extended
• Without a leader, morale is low
• Without a leader, production is reduced
• Without a leader, success is difficult

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Value 5

• 360-Degree leaders have certain qualities that
  enable them to lead in every direction, and that
  is what makes them valuable to an organization
  (Maxwell, p. 285).

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Value 5 Continued

• 360-Degree leaders possess qualities every
  organization needs.
• Adaptability, discernment, perspective,
  communication, security, servanthood,
  resourcefulness, maturity, endurance,
  countability

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Overarching Concepts Cont.

• You are most likely simultaneously leading and
  being lead
• Learn to help yourself through leadership (i.e.
  synergy through team-work)
• Lose your entitlement attitude
• Examine your motivations and keep your ego in
  check

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Overarching Concepts

• Your attitude predicts your altitude
• Your ethics determine whether you are a
  socialized or personalized leader
• A leaders job is to add value through influence
• Leadership is influence through
  relationshipbuild good workplace relationships
  with employees at all levels

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Overarching Concepts Cont.

• Leadership is not a goal to be reached, it is a
  life-long process of growth and
  development.enjoy the process