Are you Resilient

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Are you Resilient?
Diane Howorth Business Development
Manager European Telecommunications Resilience
Recovery Association
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E-trading issues

• Trading on line can bring big business benefits
  but it also has risks.
• Security concerns are not a barrier but an
  opportunity.
• You can protect yourself from these risks
• Viruses
• Data Loss
• Trojans and Bots

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E-trading issues

• Problem Viruses
• The average cost to a UK SME of a virus attack is
  843 with an average downtime of 7.2hours
• Solution Anti-virus software
• Range of software available free products like
  AVG can be effective
• Keep it updated and download the updates
  regularly

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E-trading issues

• Problem Data Loss
• 43 of companies that experience a severe data
  loss, and have no recovery plan in place, never
  re-open
• 99 of all businesses do not do a daily backup
• Solution Back up your key data on a regular
  basis.
• Backup to an external device. If you have a lot
  of key data, automatic backup to an offline
  facility might be best.
• http//www.mamut.com/uk/onlinebackup/ offers free
  automatic backup
• Keep the backup off site in case you cannot get
  in. Restore from that backup each month to check
  it works.

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E-trading issues

• Problem Trojans and Bots
• 9 in 10 computers, making it 90, were found to
  have spyware. It also reported that, an average
  of 25 spyware programs were installed on the
  computers studied (Panda 2005)
• Solution Install a firewall.
• An effective firewall will stop unauthorised
  access to your machine. It will also stop a
  trojan or bot being activated.
• Zone Alarm is a good free product -Windows XP has
  an inbuilt firewall

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Stepchange WARP

• WARPs are a way to reduce the number of computer
  related security incidents which might affect
  your business. They are a government initiative
  along with getsafeonline.org but they are not
  government operated
• Free access to a range of services

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• Filtered Warning Service
• This service provides information on current
  threats to the community and can range from
  information on current virus attacks, information
  on current scams they need to be aware of and
  industry news. The information members receive is
  tailored to their needs through the use of their
  profile which is customised to each user and
  broadly covers the software and hardware they use
  within their business.

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• Advice Brokering Service
• where members can learn from other members
  initiatives experience using a bulletin board
  messaging service restricted to WARP members
  only. Subjects can be anything which adds value
  to the members e.g. patch management, training,
  supplier/product evaluations, security awareness.
• Trusted Sharing Service
• where reports are anonymised so members can
  learn from each others attacks incidents
  without fear of embarrassment or recrimination.

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Computer and Network Security Awareness Training

• 3 hour course first course to be run in
  February
• aimed at those with little or no computer and
  network security experience.
• learn about threats, antivirus programs,
  firewalls, anti-spyware, identity theft,
  Phishing, how to create strong passwords and
  more.
• This course will give you the basic skills needed
  to protect yourself and your businesses from
  various threats on the Internet, whether at home,
  on the road or at work.

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• Thank You
• Questions?
• Diane.howorth_at_northumbria.ac.uk
• www.etr2awarp.net/stepchange
• www.etr2a.org