Total Solutions Delivery

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VeriFone Connect

• Total Solutions Delivery

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Agenda

• Product Knowledge So you can speak about and
  demonstrate VeriFone wireless product
  successfully
• Omni 3750 (Fixed Wireless) and Wireless Variants
• Vx 610 (Mobile Wireless) and Wireless Variants
• Focus on CDMA/GPRS
• Later Seminar to focus on WiFi
• Market and Industry Insights Guidance on what
  sells where
• VeriFone Connect Service Knowledge So you can
  sell wireless now

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Product Range
Omni 3740 / 3750 ? CDMA / GPRS

• Countertop Wireless (CDMA/GPRS)
• Stationary POS solution
• Power required
• Transportable (WiFi)
• Stationary within small area of coverage
• Power required
• Movable within a small area of coverage
• Battery operated
• Mobile (CDMA/GPRS)
• Use anywhere
• Battery operated

Omni 3740 / 3750 WiFi ?
Vx 610 WiFi ? CDMA/GPRS ?
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Omni 3750/3740 Countertop Wireless

• Phone Line Replacement
• Dedicated POS Phone Line - reduce monthly costs
• Lower Cost Alternative to DSL or Cable in
  single-lane environments
• Ease or Eliminate Phone Line Contention
• Existing phone connection remains, but eliminates
  contention with other activities at a lower cost
  than a second phone line
• Extended POS Service Area
• Sidewalk Sales, Garden Department
• Any POS location without easy access to a
  phone jack
• Enhanced Speed of Service
• Always On during busy periods

Omni 3750 CDMA/GPRS Dual-Comm
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Omni 3750 Certifications

• Carriers
• Verizon, Sprint, Cingular
• ATT Wireless is no longer a brand name
• Processors
• Class A
• GPRS / FDMS Nashville In Process
• through Apriva Gateway
• Class B
• CDMA/GPRS/WiFi - Vital available now
• In Process
• Nova, Lynk, Paymentech

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Vx 610 Portable Powerhouse
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Portable Powerhouse Specifications

• Industry Leading Performance
• 200MHZ ARM9 CPU
• Highly Secure
• Visa PED Approved
• Industry Standard TCP/IP and SSL communications
• 1800ma, Lithium-Ion Battery (160) Txns Charge
• Broadband Wireless Modems
• Modular CDMA, GPRS and WiFi
• Integrated thermal printing
• 18lps, Drop-in Paper Loading
• Full Size Paper Roll
• ATM Style User Interface
• 8x20 backlit graphics display (128x64)

• Self Contained Solution No base Needed
• On board 14.4kbps high speed dial modem
• On board RS232 port
• 4M memory
• Triple track MSR
• Optional SmartCard
• EMV Level I and II certified

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Vx 610 Certifications

• Carriers
• Verizon, Sprint, Cingular
• ATT Wireless is no longer a brand name
• Processors
• Class A
• GPRS / FDMS Nashville In Process
• through Apriva Gateway
• Class B
• CDMA / Vital available now
• In Process
• Nova, Lynk, Paymentech

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State of POS

• Forrester, April 2004. Large Retail
• Broadband
• 68 Currently Employ
• 29 Will add in next 2 years
• Wireless Mobile Local/Wide Area
• 35 Currently Employ
• 10 Piloting
• 26 Considering
• 29 No Current Plan
• Opportunity
• No Mention of Fixed Wireless?

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Wireless Markets

• Retail and Hospitality Portable Segments
• Pay at the Table Restaurant Environments
• Mobile retailers/service providers
• Stadium vendors
• Home party sales people
• Cleaners, plumbers, movers
• Limo drivers, taxis
• Home delivery
• Payments and Value Added Features
• Offline Store and Forward of Transactions
• Credit, Debit, EBT
• Value Added Services
• Gift Cards, Pre-paid Phone Card
  Activation/Reload, Age Verification, Pre-paid
  Mastercard

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Industry Insight

• Technology
• Old
• CDPD
• Motient
• New
• CDMA
• GPRS
• WiFi
• Bluetooth
• Security
• Over the line .v. Over the Air
• What is VPN
• SSL

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Path to Higher Peak Data Rates
WWAN Bandwidth in a Mobile Environment
Peak Data Rate (Mobile)
2002
2001
2000
2005
2004
2003
2006
2007
1995
1993
Commercial Availability
Based on QUALCOMMs 1st HSDPA chipset
(MSM6275) Based on QUALCOMMs chipset (MSM
6800) Based on QUALCOMMs 2nd HSDPA chipset
(MSM6280)
Source ATT Wireless, SKT, Cingular, Samsung,
Nokia, NTT DoCoMo and QUALCOMM Note Peak data
rates are not to scale and dependent upon
different bandwidths
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Quick Facts on Networks

• CDPD network is coming down. Mobitex networks
  are expensive and becoming less reliable.
• New Packet Data Networks are more reliable and
  garner higher degree of support.
• CDMA2000 1x offers data speeds peaking at 144
  Kbps with average data speeds in the 40-90 Kbps
  range, more than double the real speeds
  obtainable using GSM/GPRS systems.
• Andrew Seybold, 3G Wireless Systems Meet the
  Needs of U.S. Corporations Today!, June 2002
• CDMA2000 offers data rates that are more than
  twice that of GPRS and an increase in voice
  capacity of between 40 and 70 percent compared to
  cdmaOne.
•  Yankee Group, TDMA Carriers in Latin American
  Have many Technology Paths for Cellular
  Migration, January 2003

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What is VeriFone Connect?
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Purpose of VeriFone Connect

• Provide support for clients who purchase Enhanced
  Communications products with peripheral products
  and services to deliver complete merchant
  solutions.
• For You, this means instant access to a broad
  base of service technologies and providers
  without multiple contracts and multiple high
  dollar commitments.
• Make delivery of the total solution flexible in
  structure, easy to integrate, convenient to use,
  and cost less than clients internally building
  third party relationships, interfaces, support,
  and billing systems.
• For You, this means extensive reduction in
  organizational costs, setup time without giving
  up control over how your customer is ultimately
  serviced and supported.

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Purpose of VeriFone Connect - More

• Continue to develop total solution packages to
  support future advanced communications products.
  For Example WiFi terminal with Wireless LAN
  Access Point, Router and DSL Service Bundle.
• For You, this means easier growth into new
  revenue opportunities without extensive research
  and development costs. Solutions will be brought
  to you ready to customize and deploy.
• Deliver the VeriFone Difference by providing
  complete solutions to you.
• Saving You time and money required to support
  enhanced communications products while delivering
  the right customizations and controls.

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Terminal Setup

• All Terminals Require
• Radio Preparation loading carrier profiles and
  firmware to terminal through specialized servers
  and software tools
• Each carrier is different
• Cant move a terminal from one carrier to another
• Provisioning collecting Radio Serial numbers
  from terminals and modules and communicating them
  to intended carrier
• Usually 3-5 days

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Account Setup and Control

• VeriFone CONNECT Wireless Accounts
• Activation
• Ordering service from carriers and loading radio
  phone number and activation information to radio
• Maintain inventory of ready to run radios
• Usually 3-5 days
• Must load account information to radio or supply
  SIM card
• Suspension
• Ordering a radio account suspended with no
  recurring charges
• 36 month agreements with 12 months of service
  commitment
• Monthly periods
• Resumption
• Ordering immediate restart of service after
  suspension
• Cancellation
• Ordering immediate closing of a wireless account
• Contract terms are still in force
• Number Portability
• Moving a radio to another account or an account
  to another radio
• Cut down on cancellations

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Terminal Deployment

• Standard Services
• Terminal Setup
• SoftPay Application Loading
• Merchant Profile Loading VeriCenter Supported
• Kitting and 3 day Shipping to merchant
• Customizable to fit your deployment requirements
• Same day and next day shipping
• Packaging and Kitting
• Customized Box Toppers
• Tailored messages
• VeriCenter Integration
• Bulk Shipping
• Account Suspension
• Multi-application loading

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Merchant Installation and Training

• Standard Services
• Tele-training through call-in or Webinar
• Optional Service
• Individualized tele-training (e.g. any-time)
• On-Site Installation and training
• Custom web based training

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Logistics and Terminal Management

• Standard Services
• Inventory tracking and reporting
• Logistics tracking and management
• Base application maintenance and upgrades
• Wireless network connectivity diagnostics
• Optional Services
• Systems integration
• Conversion programs
• Equipment warehousing
• Full coverage terminal protection plans for
  repair and replacement

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Help Desk

• Standard Services
• 2nd Tier telephone support 8A-5P Monday-Friday
• Call case tracking and reporting
• Generic branding, 800 number support
• Covers Transport (Wireless Carrier and
  networking), Hardware and software
• Self Service Support and Authenticated Account
  Control
• Coming Soon!
• Customizable Services
• 24/7 Support
• 1st Tier Support Available
• All Facets are Brandable

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Billing and Administration

• Standard Services
• Electronic Delivery of Summary and Detailed
  Account Billing and Usage
• Monthly Support Reporting
• Options to best suite your business
• Real-time support dashboard and reporting

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Ordering VeriFone Connect
Merchant
Order
VeriFone Deployment Facility
A or B

• Merchant Load
• Service Ready

A
B
Suspend Service
B1

• Merchant Load
• Resume Service

ISO Warehouse
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Summary

• With VeriFone Connect you can increase your
  wireless sales now!
• Less headaches
• More time to focus on what you do best
• Trusted partner

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VeriFone CONNECT

• Future Bundles

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Package WiFi Bundle 1

• WiFi Terminal Loading
• Transportable Omni 3750
• Portable Vx610
• VeriFone Customized Wifi Access Point
• High End Cisco, Nomadix
• Medium - Netopia
• Low End Netopia, SonicWall
• Package deployment, Installation, and Training
• Help Desk and Terminal Management
• Deployment and Logistics Management
• Billing and Administration

Available mid 2005
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Why Use VeriFone Connect?

• Time, Money, Control
• Lower investment
• Faster time to market
• Easier integration
• Leverage our knowledge, experience and systems
• Leverage our relationships and commitments

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Where can I learn more?

• www.verifonezone.com
• www.verifone.com
• VeriFone Connect in the News
• Retriever Payment Systems Uses VeriFone Vx 610 as
  Wireless Way to Pay at Reliant Park
  http//home.businesswire.com/portal/site/google/i
  ndex.jsp?ndmViewIdnews_viewnewsId20050315005220
  newsLangen

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Questions? Steve McRaeDirector of Solutions
DeliverySteve_McRae_at_VeriFone.comT 916.267.4667