Section 508 Acquisition Tools Focus Group

1
Section 508 Acquisition Tools Focus Group

• 5 October 2005

2
Introduction
3
Wizard Distribution and Product Support Update

• 5 October 2005

4
Wizard Deployment Options

• Wizard for use by any federal agency via GSA
  hosted Internet application
• No local user data storage functionality
• Local data save via browser file save as function
• No agency data management capability
• Wizard for deployment to any federal agency as an
  Intranet application
• Agency hosted Wizard user data store
• Supports users save / pause / resume / review
  functionality
• Supports user data save / sharing
• Allows for agency Section 508 acquisition
  management reporting
• CA letter available to all agencies
• Centrally distributed / supported via Wizard
  Support Website

5
Wizard Internet Configuration
INTERNET
INTERNET
Buy Accessible Market Research Data Center
Wizard Application
Wizard Client
Local User File Save As
6
Wizard Intranet Configuration
INTERNET
INTRANET
Buy Accessible Market Research Data Center
Wizard Application
Wizard Client
Wizard Agency User Data Repository
7
Benefits

• The Wizard
• is easy and efficient to use
• supports effective Section 508 compliance
• provides consistent and complete compliance
  documentation
• With Intranet configuration
• Wizard information is reusable
• aggregate management compliance reporting is
  possible
• Extensive Beta Deployment Testing
• The manual process took over a week the Wizard
  took less than 20 minutes and the Wizard
  identified other applicable provisions from the
  standard the use missed with the manual process.
• The Buy Accessible Wizard is easy to use. All I
  have to do is be able to provide my system
  requirements, and the Buy Accessible Wizard will
  provide a report of the 508 requirements that
  need to be considered when purchasing new EIT.

8
Getting Started with Intranet

• Visit the Wizard Product Support
  Websitehttp//buyaccessible.aticorp.org/index.htm
  l
• Click on Request to Download Current Version
  and complete the form
• This will generate an e-mail to Skip Crane
• Skip will contact you, walk through the
  Deployment Planning Guide with you, and send you
  the FTP download information
• Skip tracks agency implementations and
  coordinates with personnel in key roles

9
Buy Accessible Data Center Plan and Schedule
Update

• 5 October 2005

10
Buy Accessible Data Center

• Evolution of GSA Buy Accessible Portal
• Repository of vendor information and references
  to EIT accessibility data
• Information producer use case support
• Information consumer shopping support
• Information management and governance
• Integration with Buy Accessible Wizard
• New interface for information consumers
• New types of market research information

11
Mining the Data in the GSA Buy Accessible Portal

• Transfer legacy data from Buy Accessible Portal
• Existing companies and registered
  products/services
• Navigate company gateway sites to access and
  register specific accessibility information
• Specific VPAT information for individual products
• Derive a new type of data from existing VPAT info
• Less detailed product level summary
  accessibility claims
• Appropriate only for the micro-purchase scenario

12
Data Center Implementation Plans

• Data Center Initial Release 0.5 in June
• Initial information producer use case support
• Data Center Release 0.6 in July
• New database schema, content, and bug fixes
• Data Center Release 0.7 in September
• Initial support for EIT Service providers
• Data Center Release 0.8 in early October
• User feedback on activity of registered
  information
• Data Center Release 1.0 target mid October
• Concurrent with the Wizard Release 2.0

13
Review and Discussion on Buy Accessible Wizard
Release 1.7

• 5 October 2005

14
Federal Acquisition Process
program and project planning
acquisition planning
acquisition process
acquisition maintenance
market research
exceptions
System Development Life Cycle
15
Wizard Release 1
Relevance
EIT?
Exception?
Applicability
EIT Types
EIT Features
Specific Section 508 Requirements (technical
provisions)
16
COTS Micro-Purchase
micro-Relevance
micro-EIT?
micro-Exception?
Market Research
Search/Review
Analysis
Source Selection Documentation
17
Wizard Release 1.5
micro-COTS?
N
Y
(Wizard Release 1.0)
18
Macro-COTS Market Research
macro-Relevance
EIT?
Exception?
Specific Section 508 Requirements (technical
provisions)
Applicability
EIT Types
EIT Features
Market Research
Search/Review
Commercial Availability Review
Analysis
19
Wizard Release 1.6
micro-COTS?
N
Y
macro-Relevance
Specific Section 508 Requirements (technical
provisions)
Applicability
Market Research
Commercial Availability Review
20
EIT-Related Services
Relevance
EIT Related?
Exception?
Applicability
Section 508 Considerations
Service Type
Deliverables
Market Research
Search/Review
Commercial Availability Review
Analysis
21
Wizard Release 1.7
Product or Service?
S
P
Relevance
micro-COTS?
N
Y
macro-Relevance
Applicability
Section 508 Considerations
Specific Section 508 Requirements (technical
provisions)
Applicability
Market Research
Commercial Availability Review
Market Research
Commercial Availability Review
22
Typical Scenarios for EIT-Related Service
Acquisitions

• 5 October 2005

23
Services and Deliverables

• Services are described by companies
• and are associated with a service type
• using the Buy Accessible Data Center
• Deliverables are specified by agency requiring
  officials
• and are associated with a type of service
• using the Buy Accessible Wizard

24
5 Basic Types of EIT Related Services

• General Information Services
• expertise, consultation, research or other
  knowledge-based services that deliver information
  content in many different forms
• EIT Development Services
• producing a custom EIT deliverable from
  scratch or enhancing existing capability with
  new custom EIT functionality

25
5 Basic Types of EIT Related Services

• EIT Integration Services
• composing various EIT components into a custom
  EIT system deliverable
• EIT Operations and Maintenance
• providing management, operations and support of
  ongoing EIT functions
• EIT Testing / Validation Services
• delivering quality assurance and remediation for
  existing EIT

26
3 Basic Types of EIT Related Service
Deliverables

• Information Content
• semantic representations of knowledge and data in
  many different formats
• Custom EIT Product
• EIT functionality developed to specification
• EIT Operation Performance
• delivering operation, maintenance and / or
  support of ongoing EIT activities

27
Information Service Acquisition Scenarios

• 5 October 2005

28
Information Services

• Generally providing expertise, guidance,
  consultation, research or other similar
  knowledge-based services
• Typically delivering information content in many
  different formats
• Deliverable may also be custom EIT in the case
  where content is delivered as a web-page or a
  multimedia production (in which case the Service
  is also an EIT development service!)

29
Telecom Research Study

• Contract for a research report on telecom
  industry including future trends and
  recommendations on agency strategy for telecom
  systems evolution / upgrade
• Information content deliverable
• If delivered content pertains to EIT, then there
  may be Section 508 considerations (e.g.
  accessibility issues should be considered in
  research and reported in deliverables)

30
Grizzly Bear Research Study

• Contract for a research program on Alaskan brown
  bears including habitat reduction, agency plans
  to maintain an informational web-site on this
  research for public school programs
• Information content deliverable
• If the agency intends to publish delivered
  content in a web-based format, then there may be
  Section 508 considerations (e.g. also provide
  electronic image files and accompanying alt-text
  descriptions)

31
Negotiation Training Program

• Contract to develop a training program on
  effective negotiation techniques agency plans to
  produce an instructional video for inter-agency
  use
• Information content deliverable
• If the agency intends to provide the delivered
  content in multimedia format, then there may be
  Section 508 considerations (e.g. also provide
  training scenarios and associated descriptive
  text narratives)

32
Financial Services

• Contract to provide accounting services,
  including financial statements and filing tax
  returns
• Information content deliverable
• If the agency intends to publish delivered
  content on a federal intranet, then there may be
  Section 508 considerations (e.g. accessible
  content delivered for easy web publication)

33
Information Content and Section 508 Considerations

• For information content deliverables, if
• the delivered content pertains to EIT, or
• the agency intends to publish delivered content
  in a web-based format, or
• the agency intends to provide the delivered
  content in multimedia format,
• then there may be related Section 508
  considerations

34
EIT Development Service Acquisition Scenarios

• 5 October 2005

35
EIT Development Services

• Generally the design and development of custom
  EIT product deliverables
• Includes development of custom hardware
  components, custom software applications, custom
  web-enabled applications and websites, as well as
  specific enhancements to existing EIT hardware
  or software

36
Website Monitoring System

• Contract to develop a software system to monitor
  user traffic on agency-hosted internet web sites
• Custom EIT software deliverable
• Specify expected characteristics of the
  deliverable as much as possible, then determine
  the Section 508 considerations (e.g. applicable
  technical, functional, or documentation and
  support provisions)

37
Acquisition Training Program

• Contract to develop a training program on proper
  government acquisition procedures, to be
  delivered as an instructional video for
  inter-agency use
• Custom EIT multimedia deliverable
• Specify expected characteristics of the
  deliverable as much as possible, then determine
  the Section 508 considerations (e.g. applicable
  technical, functional, or documentation and
  support provisions)

38
Custom EIT Products and Section 508
Considerations

• For custom EIT product deliverables
• Specify expected characteristics of the
  deliverable as much as possible, then determine
  the Section 508 considerations (e.g. applicable
  technical, functional or documentation and
  support provisions)

39
EIT Integration Service Acquisition Scenarios

• 5 October 2005

40
EIT Integration Services

• The "1 1 2" variety
• Various components are selected and assembled
  into a customized EIT solution delivered with no
  other value added services
• The whole is equal to the sum of the parts
• The "11 3" variety
• Various components are assembled and integrated
  into a customized EIT solution with additional
  value added services, such as custom software
  design and development
• The whole is greater than the sum of parts

41
CRM System Integration

• Contract to install an agency-wide CRM System to
  manage citizen contact information
• Custom EIT software system deliverable
• Specify expected characteristics of the
  deliverable as much as possible, then determine
  the Section 508 considerations (e.g. applicable
  technical, functional, or documentation and
  support provisions)

42
Custom EIT Systems and Section 508 Considerations

• For custom EIT system deliverables
• Specify the expected characteristics of the
  deliverable as much as possible, then determine
  the Section 508 considerations (e.g. applicable
  technical, functional, or documentation and
  support provisions)

43
EIT Operations and MaintenanceAcquisition
Scenarios

• 5 October 2005

44
EIT Operations and Maintenance Services

• Providing management, operations and support of
  ongoing EIT functions
• Includes delivery of EIT functionality to end
  users, system monitoring, performance reporting,
  and design or development of custom EIT
  functionality

45
EIT System Maintenance

• Contract to provide agency-wide maintenance
  services for existing EIT
• EIT operations performance deliverable
• If performance is delivered via an EIT system,
  then there may be Section 508 considerations
  (e.g. provide accessible user interfaces for
  system maintenance software applications)

46
Travel Service Options

• Contract to provide travel services, including
  airline and hotel bookings
• Case 1 travel agent placed on site
• No EIT related service or associated deliverable
• Case 2 operate travel website for customer
• EIT operations service with associated EIT
  operations performance deliverable
• Case 3 deliver travel website to customer
• EIT development service with associated custom
  EIT product deliverable

47
Operations and Maintenance Services and Section
508 Considerations

• For operation performance deliverables
• If the performance is delivered via an EIT
  system, then there may be Section 508
  considerations (e.g. provide accessible user
  interfaces)

48
EIT Testing/Validation ServiceAcquisition
Scenarios

• 5 October 2005

49
EIT Testing/Validation Services

• Generally delivering quality assurance and
  remediation for existing EIT, may include any
  deliverable type
• information content, e.g. test result
  documentation
• custom EIT, e.g. test system development
• operations maintenance, e.g. conduct testing

50
E-Portal Monitoring

• Contract to monitor and provide quality assurance
  for agency developed an hosted E-Commerce portal
• EIT Testing/Validation service
• Operations performance deliverable
• If the performance activity pertains to EIT,
  then there may be Section 508 considerations
  (e.g. testing for accessibility should be
  performed)

51
E-Gov Assessment

• Contract to identify progress, gaps, and
  challenges for cross-agency E-Gov program
  initiatives
• EIT Testing/Validation service
• Information content deliverables
• Content pertains to EIT so there are Section 508
  considerations (e.g. accessibility issues
  considered and reported in the analysis)
• Agency intends to publish reports on federal
  intra-net so there are Section 508 considerations
  (e.g. accessible content for web publication)

52
STEP Testing System

• Contract to develop standard test system for
  testing implementations of the ISO Standard for
  The Exchange of Product model data (STEP)
• EIT Testing/Validation service
• Custom EIT deliverables
• Specify expected characteristics as much as
  possible, then there are Section 508
  considerations (e.g. technical and functional
  provisions)

53
Buy Accessible Wizard Release 1.7 ß

• 5 October 2005

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Break
56
Review and Discussion on Buy Accessible Data
Center

• 5 October 2005

57
Overall Plan for Data Center

• No Real Change to the Approach Used in the
  Original Buy Accessible Portal
• Buy Accessible Data Center contains pointers to
  detail accessibility information produced and
  maintained by EIT vendors
• Vendors host and manage their own accessibility
  information for their own EIT
• Reconsideration of Governance Process

58
Data Center Governance

• Govern to control and direct the making and
  administration of policy
• Governance the orderly transaction of business
• Goal Ensure consistent, quality information is
  available for use in Market Research
• Quality Assurance is the result of adhering to
  policies and standards about accessibility
  information for products and services
• Governance involves setting those policies and
  standards

59
Data Center Governance

• Examples of Policies and Standards
• Who can register with the Data Center?
• Any EIT product or service provider could
  register in the original Buy Accessible
• How is authentication and access controlled?
• Manual process for the original Buy Accessible to
  define authorized user names and passwords
• What kind of information may/must be registered?
• Information pointed mostly to VPATs, but not
  exclusively

60
Data Center Governance

• More questions about Data Center policies
• Who can view information in the Data Center?
• Anyone can view the original Buy Accessible
  Portal content
• How is the information quality assured?
• Original Buy Accessible Portal uses an
  intermittent manual review and verification
  process, and responds to specific quality
  concerns expressed by direct user feedback
• How is the currency of information maintained?
• Original Buy Accessible Portal relies on
  information providers to voluntarily monitor and
  maintain their data

61
Data Center Governance

• How is the Data Center governance managed? This
  is exactly what we have to work out
• Currently GSA and the Accessibility Forum Staff
  are acting as the Governance Group
• We need representation from all stakeholders
  (Govt, Industry, and Advocacy Groups)

62
Getting Started

• Set up a Working Group with stakeholder
  representatives to work out details
• Composition of Governance Group
• Policies and standards within groups purview
• Information sources
• Information formats
• Standard content
• Authentication
• Working Group will have proposal for review by
  end of September
• Review with whom?

63
Buy Accessible Data Center Information
Representation

• 5 October 2005

64
Companies, Products and Services
Company
0
0
many
many
EIT- Related Service
COTS EIT Product
0
0
0
micro
macro
many
many
many
Custom EIT Deliverable
Information Content Deliverable
EIT Operation Performance Deliverable
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Buy Accessible Data Center Information Activity

• 5 October 2005

77
Next Steps

• 5 October 2005

78
Whats Next?

• Market Research Data Center release 0.8
• Provide feedback on activity of registered info
• Buy Accessible Wizard release 1.7
• Provide support for EIT-related services
• Meeting Schedule
• Next meeting planned for October 19, 2005

79
Buy Accessible Wizard Near Term Plans

• Release 1.7 targeted for October
• Macro purchases are often not COTS!
• Different requirements for EIT-related services
• May be associated with information content,
  custom EIT, and / or operation performance
  deliverables
• Market research for EIT-related services needs
  different information types than EIT products

80
Buy Accessible Data Center Plan for Release 0.8

• Release 0.8 targeted for October
• Enhanced representation for COTS products
• micro and macro accessibility information
• Additional support for EIT-related services
• Service types and service descriptions
• Initial user feedback on information activity
• Counts of information access by Wizard users
• Inheritance of the point of contact information
• Company contact is default for products /
  services

81
Development Timeline
Focus Group Meetings
3/30
4/14
4/27
5/12
5/25
1/12
2/2
2/23
3/9
Jan
Feb
Mar
Apr
May
Wizard R1.5.2
Wizard R1.5 a
Wizard R1.5 ß
Data Center R0.5 ß
1.5.1
Wizard R1.5
Prototype Release Schedule
82
Development Timeline
Focus Group Meeting Schedule
10/19
6/8
6/22
7/6
7/20
8/3
8/17
9/14
10/5
9/14
June
July
Aug
Sept
Oct
Wizard R1.5.3
Wizard R1.7ß
Wizard R1.5.4 ß
Wizard R1.7a
Wizard R1.6ß
Wizard R1.6
Wizard R1.6a
Wizard R2.0 ß
Data Center R0.7 a
Data Center R0.7 ß
Data Center R0.8
Data Center R0.6 ß
Data Center R1.0 ß
Prototype Release Schedule
83
Thank You