CONFLICT RESOLUTION AND STUDENT CONDUCT SERVICES CRSCS

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CONFLICT RESOLUTION AND STUDENT CONDUCT
SERVICES(CRSCS)

• SFRB Presentation Fall 2007
• (July 2006 to June 2007)

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(No Transcript)
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CRSCS Philosophy

• Work toward justice that heals.
• Come to the task with vision and a spirit of
  inquiry and with great persistence, great
  patience, and open hearts.

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CRSCS Mission

• Conflict Resolution and Student Conduct Services
  provides a comprehensive array of approaches to
  support Colorado State University values of
  interpersonal civility, respect for human
  dignity, and
• the honoring of community standards. Our purpose
  is to
• Support students to overcome mistakes in order to
  be successful in the campus community
• Foster a community that is safe and welcoming
• Support residential communities that honor the
  ability for all to study, sleep, and feel
  comfortable and safe in their homes
• Resolve conflicts involving students at the
  lowest level possible, through education,
  facilitation and support
• Engage in character development with an emphasis
  on ethical decision-making and integrity.

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CRSCS Organizational Chart
Craig Chesson, Director
Connie Bebell, Admin Support
Paul Osincup, Assistant Director
Ron Hicks, Associate Director
Shay Bright, Assistant Director
Student Employee
Student Employee
Jeff Rosenberry, Grad Student
Meredith Carpenter, Res Life Area Director
Nakia Lilly, CRSCS Admin Support
Sean McGowan, Res Life Area Director
Res Life Admin Support
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CRSCS Continuum of Services
Outcomes and Education DAY Programs Party
Partners Skill-building workshops
Conflict Resolution Services Advice/Referrals Co
aching Mediation
Advising of Student Peer Conduct Boards
Student Conduct Hearing
Emergency Consultation Team
Criminal Pre-admission Hearings
Trainings
Restorative Justice
Academic Integrity
Appeals
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Conflict Resolution Services

• What is the role of CRS?
• Assist all visitors in receiving fair and
  equitable treatment within the university system
• Act as an advocate for a fair process, not as an
  advocate for the visitor or the university
• Resolve conflicts at the lowest level possible
  and foster non-adversarial solutions
• Refer visitors to other university personnel or
  community resources

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Conflict Resolution Services

• What does CRS provide?
• Information regarding campus resources, policies,
  and procedures
• Consultation regarding options for resolution of
  conflicts
• Coaching/skills education to aid visitors in
  solving conflicts on their own
• Mediation (between willing parties)
• Facilitate communication
• Group conflict resolution

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Conflict Resolution Services

• 279 served
• 141 unsolicited (new contacts)
• 138 solicited
• (follow-up meetings, coaching, mediations,
  research, or facilitations)

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Training, Outreach, Marketing of Services

• 37 training sessions 849 students/staff/faculty/
  community members
• 40 outreach programs - 1,315 participants
  students/staff/faculty/community members
• Marketing of Services
• Distribution of brochures
• -Student Legal Services
• -Student Organizations area (lower level LSC)
• -ASCSU
• -Counseling Center
• -Recreation Center
• -Health Center
• -Graduate School
• -Apartment Life/Residence Life
• -International programs
• -Off-Campus Student Services/Non Traditional
  Students
• -Advocacy Offices
• -Bookstore
• -Center for Advising Student Achievement

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Additional marketing avenues

• Ramweb fyi to undergraduate and graduate students
• E-mail to ALL Student Organization Presidents and
  Advisors
• Graduate School orientation sessions
• Fraternity Congress
• Ram Welcome Freshman Street Fair
• CSU/City Community Welcome
• CSU Meet Greet
• Division of Student Affairs Day
• Infusion into all presentations/trainings

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Fall 2007 Marketing Initiatives

• Collegian Article
• Residence Hall Tabling Tour
• Student designed posters
• LSC Flea Market
• Commuter Student Newsletter
• Apartment Life Newsletter
• Parent Family Newsletter
• Flyers to All Student Organizations Officers at
  their Orientation
• Present services at IFC-Panhellenic Council,
  NPHC, and LGC meetings

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Future Marketing Initiatives

• College Avenue Student Magazine
• Fun gadgets for freshman packets during Ram
  Welcome
• (i.e. Stress balls, magnets, or note pads)
• Table tents in Lory Student Center
• Post cards to students
• New initiative targeting advocacy offices
  regarding Conflict Resolution Services via
  newsletter or e-newsletter

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Web Page Statistics

• 13,780 total hits
• 4,105 new visitors
• 515 returning visitors

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Student Conduct Hearings

• Meeting in which a student meets with a hearing
  officer to tell their perspective of an incident
  that invoked the disciplinary process
• 845 student conduct hearings

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Restorative Justice Program

• Balanced focus on
• person(s) causing
• harm, person(s)
• harmed, and
• community
• Healing the harm of
• the behavior
• Creating peace in
• communities

• What harm was caused?
• Who is responsible?
• How can the harm be repaired?

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Goals of Restorative Justice

• The person(s) harmed is involved in the process
  and is satisfied with the results
• The person who causes the harm understands how
  their actions affected others and takes
  responsibility
• Outcomes repair harms and address reasons for
  wrongdoing/conflict agreement tailored to needs
  of the person harmed/the person causing the harm.
• The person harmed/the person causing the harm
  gain sense of closure and are reintegrated into
  the community
• The community is allowed to be whole again by
  healing broken relationships and creating new
  relationships

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Restorative Justice Program Involvement

• 9 student volunteer facilitators
• 38 case referrals
• Research approval for evaluation of Restorative
  Justice Program
• 9 RJ trainings 143 participants
• Residence Directors, Assistant Residence
  Directors, and Resident Assistants
• CSU Police Department
• Student Affairs staff
• Restorative Justice formally available as a
  referral option throughout the campus

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Restorative Justice Stories

• Theft Case One roommate stole the others purse
  and took debit card and cash.
• Pellet Gun case Students horse playing in the
  residence halls with pellet/air soft guns.

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Restorative Justice Student Reflections

• I think they are definitely out to help the
  students rather than punish them.
• Told from the cops perspective-not just
  mine-understand how it affected them.
• (RJ) is a really good way to solve problems.
• Im really glad I did this even though I didnt
  really want to at first.
• Well handled by CRSCS staff, especially for a
  rather unusual situation done with tact and
  respect for all.

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Party Partners Classes

• Educational response for students who receive
  tickets for violating city ordinances in the Fort
  Collins community
• Conducted twice a month
• Noise violations
• Collaborative program developed and conducted by
  the Office of Conflict Resolution and Student
  Conduct Services, Fort Collins Police Services,
  Fort Collins Neighborhood Services, and
  Off-Campus Student Services

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Party Partner Noise Violation Statistics

• 46 reduction in noise complaints from 2003 to
  2006
• 3 re-offend with a similar offense

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Party Partner Noise Violation Workshops
Comparison
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What Students Say About Party Partners Noise
Violations

• In response to the question
• Will this workshop affect future behavior?
• 82 replied yes.

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What Students Say About Party Partners Noise
Violations

• In response to the question What will change
  after taking this workshop? students replied
• I will consider my actions a lot more with
  regard to having people over.
• I will drink less when hosting a party or not
  drink at all and talk more frequently to my
  neighbors.
• Im done having parties. Im sick of it.
• If I do have a party I now know how to be smart
  and stay out of trouble.
• It just made me more informed about city
  ordinances and how to be more responsible.
• It will change on how I will approach partying
  and talking to the cops.

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Choices Workshops

• Interactive workshop based on ethical decision
  making
• Students referred for situations involving errors
  in judgment
• Emphasis on better choices, not judging past
  decisions

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Choices Workshops Comparison
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What Students Say About Choices Workshops

• In response to the statement
• What I learned will help me make
• ethical decisions,
• 63 of the students replied strongly agree or
  agree.

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What Students Say About Choices Workshops

• When asked what aspects of the workshop were
  beneficial, students responded
• Did I like who I was today?
• Different people have different views about what
  is right and what is wrong.
• Dont assume I know what I am doing always. Be
  ready to learn.
• Every action has a consequence.
• I know what my personal ethics are and should
  follow them.
• My decisions have more weight then you would
  sometimes think.
• To think of myself as well as others in making a
  decision.

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Beyond Basics

• Workshop focused on assisting students struggling
  with anger management and interpersonal
  communication issues
• One sessions consists of four weeks1.5 hour each
  week
• Curriculum covers the following areas
• Cognitive restructuring
• Gender socialization
• Decision making
• Values clarification

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Beyond Basics
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Beyond Basics Story

• Party- Keg ran dry
• Success story when he was being tailed by another
  student

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Program Referrals

• DAY Programs
• Counseling Center
• Learning Assistance Center
• Health Center

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Drugs, Alcohol, and You (DAY) Programs

• Live Safe 101 one-time three-hour class
• Basics two sessions with a clinician and
  follow-up meeting four weeks later
• Back on TRAC focuses on treatment and personal,
  academic, and social development

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Funding Sources

• Student Fees (3.32 per student)
• Director (32)
• Assistant DirectorConflict Resolution
• Graduate Assistant
• Administrative Assistant
• Student Employee
• Operating Funds
• Housing and Food Services (auxiliary)
• Associate DirectorResidential Hearings/Back on
  TRAC program/Academic Integrity
• Administrative Assistant
• Operating Funds
• State Funds
• Director (68)
• Assistant Director Hearings/Back On
  TRAC/Advisory Boards Program

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CRSCS Budget Breakdown
259,292
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CRSCS Student Fee History
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CRSCS BUDGET BREAKDOWN 2006-2007
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Advisory Board Members

• Chris Bryson, Assistant Resident
  Director/Graduate student
• Melissa Emerson, Community Liaison
• Quinn Girrens, ASCSU Supreme Court Chief Justice
• Shelby Tucker, student representative/Advocacy
  Offices
• Ria Vigil, Graduate student
• Amanda Rodriguez, Graduate student
• Toby Gass, non-traditional student
• Calvin McGill, student representative/first-year
  student
• Darrick Hildman, non-traditional student/junior

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CRSCS Assessment Survey Results
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CRSCS Assessment Survey Results
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CRSCSPrograms Services

• Collaborations
• Positive Impact
• Screen RamRide applicants
• Advisory function for ASCSU Supreme Court and
  SAVA (Standards Values Alignment)
• Supreme Court member on SAVA
• Supreme Court hears club sports/student
  organization infractions

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CRSCS NEW ITEMS

• Academic Integrity/Student Honor Code
• Continued implementation of Alcohol Task Force
  recommendations
• -Greek live in positions
• Conflict Resolution cohort collaborations
• Implemented new comprehensive training program
  for conduct boards
• Create student initiated poster
• Training about On-line Social Networking to
  faculty and/or student groups

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CONFLICT RESOLUTION AND STUDENT CONDUCT SERVICES
(CRSCS)

• Questions?