Tips to Resolve a Workplace Conflict

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Tips to Resolve a Workplace Conflict
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Why Conflict Resolution

• Disputes are a normal part of any workplace and
  the way you tackle it impacts the entire work
  atmosphere of any organisation. It becomes
  necessary to devise a result-oriented conflict
  resolving strategy that is mutually-benefiting
  and in accordance with the principles of natural
  justice. Following a win-win model not only
  settles a dispute in an effective manner but also
  promotes a healthier, secure and productive
  working environment.

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• Few insights that would assist you in deriving an
  ideal workplace conflict resolution

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Create Some Norms on Acceptable Behaviour

• Define what acceptable behaviour in your
  organisation is. This will prevent you from
  making assumptions and would also assist you in
  avoiding interpersonal disputes. You must
  encourage effective communication amongst
  employees and create a well-drafted set of norms
  conveying what is acceptable and what all actions
  can be taken in case of any breaching. Regular
  reminders and well-defined job descriptions can
  establish what is expected from every employee.

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Deal with Conflicts with a Strategic Approach

• To begin with, try recognising situations and
  actions that can lead to conflicts. It is obvious
  that conflicts cannot be avoided in a working
  environment, but you can definitely take steps to
  prevent it. Whenever you think that a particular
  situation might result in a conflict, intervene
  with a practical approach to come up with an
  effective resolution. In case things do not work,
  try finding a mid-way by tackling it instantly.

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Frame a Solution by Mutual Consent

• While resolving any issue, make sure you follow
  an investigating procedure in accordance with the
  policies and norms of your organisation. Try to
  come up with a solution that accommodates the
  claims and needs of both parties in conflict. Few
  compromises and negotiations from both ends may
  help you in achieving an ideal workplace dispute
  resolution. Proper planning, a systematic and
  impartial approach may help you in deriving a
  mutually-benefiting solution.

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Contact Us

• The Workplace Adviser PO Box 57New Lambton NSW
  2305
• http//www.workplaceadviser.com.au/

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