Change Can be GREAT

1
Change Can be GREAT

• Presenter
• Jordana Shakoor Anderson
• Paul G. Anderson

2
Setting The Stage

• PosiPower Introductions
• Breaks, Lunch, and Rules
• Whats in the handouts?
• Idea Catcher (Write it down and plan to use it.)
• Whats a good attitude?

3
Our Learning Objectives

• To promote the idea that a positive self-image
  will help manage change
• To discuss how personal life changes are a part
  of life
• To discuss the effects of workplace change
• To discuss how whether change is positive,
  negative and why there is resistance to change
• To discover why change is GREAT

4
A Positive Attitude!

• What are the attributes of a positive self-image
  or attitude?
• Why does it help with managing change?

5
Changes in Our Life

• What are some personal life changes?
• What are some workplace or career changes?

6
The Phases of Change

• Source Psychologist Kurt Lewin, 1958
• Three Phases of Change
• The Present state
• The Transition state
• The Desired state

7
Phases 1

• Present State Status Quo
• Continues indefinitely--
• Not necessarily a good state
• Force disrupts it

8
Phase 2

• The Transition State
• An uncomfortable phase involving
• High stress
• Instability
• Uncertainty
• Result Learn new attitude or behavior

9
Phase 3

• The Desired State
• New status Quo
• Comfortable feeling
• Note Pain of present state must exceed the
  of the transition state

cost
10
Stress and Change

• Uncertainty
• Preoccupation
• Myths
• Disorientation
• Emotional turmoil

• Managing the speed of change
• Volume number of changes
• Momentum how long and length of time
• Complexity Mergers-acquisitions

11
Major Organizational Change

• Source Daryl Conner, Managing at the Speed of
• Change
• Two conditions for major organizational change
• Pain
• Remedy

12
Major Organizational Change contd

• Pain
• Critical mass of information that justifies
  breaking the status quo
• Not meeting the demand
• Ex Loss of market share
• NO PAIN NO GAIN
• IF YOU SNOOZE YOU LOOSE

• Remedy
• A desired assessable action that would solve the
  problem
• Opportunity/advantage
• To increase productivity
• To increase market share
• To remain competitive

13
Negative Reponses to Change Resistance

• Source Elisabeth Kubler-Ross, Death and Dying -
  7 Stages for dealing with death
• Daryl Conner 8 Stages for resistance to change
  in workplaces

14
8 Stages of Resistance

• Stability Status quo
• Immobilization Shock
• Denial or rejection It wont happen to me.
• Anger-frustration or hurt
• Bargaining deadlines, extensions, and
  reassignment
• Depression Helplessness, hopelessness, sense of
  failure (some dysfunctional behavior)
• Testing Regaining a sense of control
  redefined goals
• Acceptance Realistic response, may not like it
  - productive framework

15
Responses to Positive Change

• Source Daryl Conner
• Five phases of positive resistance to change
• Uninformed optimism Naïve enthusiasm
• Informed pessimism Second thoughts good
  decision
• Hopeful Realism Becoming confident
• Informed Optimism Expect good with bad
• Completion - Acceptance

16
Cause for Major Family Change

• Positive Change
• Marriage
• Children
• Job change
• New home
• Adoption
• Foster child
• Empty nest

• Painful Change
• Separation
• Divorce
• Illness
• Death
• Job loss
• Child leaves home

17
Triggers for Negative Stress

• Emotional demands arguments, conflict, personal
  news
• Physical demands Illness, overwork, loss of
  sleep
• Environment factors floods, fires, hurricanes,
  cold heat, toxins, or poisons
• Hormonal factors Puberty, Premenstrual
  Syndrome, Post-Partum, Menopause

18
Changes in YOUR Life

• Did you feel safe during the changes in your
  life?
• What did you learn?
• What will you do in the future?

19
Change is GREAT for Your Pocketbook

• Improved customer service
• Better quality
• Speedier service
• Less costly
• More competition
• More innovation
• Job security

20
Make a Commitment to Change

• 1. Know the cost of change
• 2. Be committed to change
• 3. Be committed to the process
• 4. Set personal and professional
• goals
• 5. Know the 13 PosiPower Tips to managing Change