Information Governance

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Information Governance
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Why Information Governance?
ensuring the confidentiality, accuracy and
availability of patient information
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Do You?

• Use e-mail to send/receive identifiable
  information
• Hold identifiable information on the C drive
• Provide extra security for any database that
  contains identifiable information
• Please speak to your Data Protection Officer

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What is Information Governance? A framework to
bring together legal requirements, policy and
best practice for health information. Information
Governance provides national and local protocols
for the safe and ethical sharing of confidential
information.
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Information Governance Toolkit

• An online auditing tool produced by the DOH and
  Information Authority
• It is
• A mandatory requirement for Acute Trusts for
  2003/04 and is an element of the star
  ratings
• A mandatory requirement for PCTs Mental Health
  for 2004/05
• To be extended to Ambulance Trusts, General
  Practice and Social Services this year

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Information Governance Toolkit

• Defines the requirements for effective
  Information Governance
• Provides a framework and tool to assess and
  report upon organisational requirements
• Identifies the actions required to ensure
  continuous improvement
• Provides advice and guidance for improvement
  through an extensive knowledge base

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The toolkit brings together a range of
initiatives that had become disjointed and
overlapped

• Freedom of Information
• Health Records
• Information Governance Management
• Information Quality Assurance
• Information Security

• Caldicott
• Confidentiality Code of Practice
• Controls Assurance - IMT
• Controls Assurance - Records Management
• Data Protection

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What does it require?

• Completion of a annual IG self assessment using
  the IG toolkit
• Local audit of self assessed scores
• Submission of self assessment results to the
  IPU/NHSIA
• Development of action plans to address areas for
  improvement
• Demonstrable year on year improvement

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Organisations need to dedicate sufficient
resources to ensure that information is-

• Held securely and confidentially
• Obtained fairly and efficiently
• Recorded accurately and reliably
• Used effectively and ethically
• Shared appropriately and lawfully

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Toolkit Benefits

• Aims to provide-
• Adequate MANAGEMENT, resources and structures to
  support delivery,
• Appropriate SYSTEMS within which to operate
• Effective PROCESSES to guide staff
• Educated and empowered PEOPLE to deliver on a day
  to day basis

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A Cohesive Model
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PCT Contacts

• Caldicott Guardian Paula Grey
• Data Protection Officer Brian Davis
• FOI Lead George Clark
• Practice IT Systems Tony Woods
• Information Governance Pauline Brown

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Information Governance Toolkit and the GMS
Contract

• Meeting the requirements of the Information
  Governance Toolkit will assist practices with
  many responsibilities of the GMS Contract

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Information Governance Toolkit and the GMS
Contract

• The contract requires that each Practice has a
  designated person with responsibility for
  complying with relevant legislation and
  confidentiality. These are aspects of Information
  Governance or information handling.

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Information Governance Toolkit and the GMS
Contract

• The Quality and Outcomes Framework rewards
  practices for raising organisational and clinical
  standards and improving patient experience.
  Appointing a member of staff to take the lead on
  information handling will assist practices to
  raise these standards.

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Competency Framework for General Practice

• Confidentiality
• Disaster Planning
• Data Management

• Risk Assessment
• Security
• Patient Records

All these responsibilities are linked to
Information Governance issues
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How the PCT can help your practice

• Information Governance and FOI training.
• For clinical and non-clinical staff
• Information Governance Toolkit workshops.
• Providing the necessary evidence
  documentation,template policies and training
  pack for compliance
• Sharing best practice throughout the PCT