Installation and Configuration

1
Installation and Configuration
4 Installation Steps

• Step 1 Install EC321 Manager
• Step 2 Insert the Data Card in the laptop
• Step 3 Installs the driver
• Step 4 Start EC321 Manager

Attention! Do not insert the Data card before
installing the EC321 Manager.
2
Installation of EC321 Manager
Step 1

• Insert the CD in to the CD ROM Drive
• Installation will start automatically. (If not,
  execute the setup.exe file in the CD )

3
Installation of EC321 Manager

• License Agreement

4
Installation of EC321 Manager

• Choose your installation destination location

5
Installation of EC321 Manager

• Select program folder

6
Installation of EC321 Manager

• Installing

7
Installation of EC321 Manager

• Setup complete!

8
Shortcut Icon

• The shortcut icon will appear on the desktop

9
Inserting the data card
Step 2

• Insert your EC321 data card into the PCMCIA slot
  of your laptop
• Pull out antenna

10
Hardware Driver Installation
Step 3

• Windows will find new hardware and install the
  Modem driver automatically. Please choose
  Continue Anyway.

11
Hardware Driver Installation

• Install COM port driver, please press continue
  any way.

12
Hardware Driver Installation

• After installing the Data Card driver, several
  devices would be added to the Operation System.
• Huawei Mobile Connect 3G Modem
• Huawei Mobile Connect 3G Application Interface
• NEC PCI to USB Open Host Controller (two)
• Standard Enhanced PCI to USB Host Controller

13
Hardware Driver Installation
Go to device manager
14
Main Screen
Step 4
To start the program EC321 Manager, double click
the Huawei Mobile Connect icon on the desktop

• The initial minimized screen

15
Main Screen

• The maximized screen

16
Huawei Data Card-EC321

• EC321 Manager GUI Description

• Accessing the Internet
• Call Service
• SMS Messages
• Call log
• Contacts
• Diagnostics

17
Accessing the Internet

• Creating a new profile
• 1. Select Settings/Network Connection
  Settings on the menu bar
• 2.Click ltNewgt.

18
Accessing the Internet

• 3. Enter a new profile name in the "Profile
  name" field.
• 4. Enter required relevant information for the
  settings.
• 5. Click ltSavegt to finish creating the profile.

19
Dialer Screen Statistic

• Click on to set up a connection

Signal
Network
Duration
Volume
Rates
20
Volume display and statistic
21
Call Service
Keypads
22
SMS Messages
Main menu
23
SMS Messages
24
Managing Your Contacts
25
Managing Your Contacts
26
Managing Your Contacts
27
Call log
Main menu
28
Call log
29
Date / Time displayed in the call logs

• The EC321 automatically takes the date time as
  entered by the user in the laptop.
• Note User can change the date time in the
  laptop which appears on the GUI screen.
• Note The data card will not take the Network
  date/time and hence, the data/time mentioned in
  the call logs may be different from that in the
  bill.

30
Diagnostics

• Diagnostics is another useful tool to get
  information about data card (Firmware, ESN, API
  etc)

31
FAQ

• Q How to Judge whether the EC321 data card has
  been installed correctly?
• Answer
• After installing the software and then
  inserting the EC321 data card, Check whether
  HUAWEI Mobile Connect-3G Modem , HUAWEI Mobile
  Connect-3G Application Interface 3 devices in
  Universal Serial Bus controllers are displayed in
  the device manager. If a yellow exclamatory mark
  or other signs appear in front of the devices, it
  means that the data card has not been installed
  correctly and you need to uninstall and then
  install again.

32
FAQ

• Q How to dial the telephone numbers with
  sign?
• Answer
• Two ways to input sign
• Double click the / key on the telephone
  service interface
• Input through the laptop keyboard.

33
FAQ

• Q After installing the EC321 Management
  Software, the system always prompts Data Card
  does not Exist or unavailable. Why?
• Answer
• Probably you have inserted the data card
  before the completion of installing the EC321
  management software. Pull out the data card and
  insert it after the installation of EC321
  management software is completed. Then, install
  the EC321 hardware driver by following the guide
  for hardware installation.

34
FAQ

• Q What shall I do if I cannot access the
  internet?
• Answer
• Check whether the account is a post-paid card and
  is activated for data access.
• If you are sure that the account has been Data
  activated, and still the problem exists, please
  refer to the user guide to implement relevant
  settings.

35
FAQ

• Q Only part of the message is displayed after I
  use the Paste function to edit it. Why?
• Answer
• While editing the message, at most 1000
  characters are supported in the text. If the
  quantity of the pasted information exceeds the
  limit, the excess text will be deleted
  automatically.

36
FAQ

• Q When a message is received, no prompt window
  appears. Why?
• Answer
• Because you have not set the function of
  Display alerts when a message is received.
• Select Settings/Options, and then check the
  Display alerts when a message is received from
  the Message alerts settings.

37
FAQ

• Q Why cannot I paste the telephone number?
• Answer
• Only telephone numbers containing
  0123456789 are legal. Confirm no other
  character is contained in the cut or pasted
  texts.

38
Troubleshooting

• Q When connecting to internet, Windows pops up
  a message Connection setting busy. Why?
• Cause
• The Modem driver is not installed correctly.
• Answer
• Uninstall and reinstall the EC321 Manager Insert
  data card thereafter.
• Confirm the Modem driver is installed correctly
  in device manager.

39
Troubleshooting

• Q If Windows Hot fix is installed, and the
  Windows pops up a message PPP Connection
  Control Protocol Terminated and the data card can
  not connect to network. Why?
• Cause
• Windows hot fix has changed some system
  settings.
• Answer
• Uninstall EC321 Manager and install it again.

40
Troubleshooting

• Q While connecting to internet, windows pops up
  a message Can not connect to remote computer.
  Why?
• Cause
• The cause maybe
• The account data service is not enabled or data
  service is terminated.
• Network setting is incorrect in EC321 Manager.
• CDMA signal is too weak.
• Antenna is not pulled out.

41
Troubleshooting

• Answer
• Confirm that the account data service is enabled.
• Setting networks parameter as mentioned below
• Phone number
• Username
• Password
• Ensure good coverage area.
• Pull out antenna.

42
Troubleshooting

• Q I can make a call and send SMS, but I can not
  connect to Internet, and the Connect icon is
  grey. Why?
• Cause
• Your Modem driver is not installed correctly.
• Answer
• Please reinstall the EC321 Manager and insert
  your data card.

43
Troubleshooting

• Q EC321 Manager can not be used with Users/Power
  Users group in Windows 2000 and Windows XP. Why?
• Cause
• Its the limitation of Users/Power Users group.
• Answer
• Users group can not use EC321 Manager, but can
  dial to network through network connection
  offered by OS.

44
Troubleshooting

• Q Laptop hangs after installing EC321 Manager.
  Why?
• Cause
• The laptop has not installed the Modem driver
  which should installed as default in laptop, as
  EC321 is in conflict with the default Modem
  already existing in the laptop.
• Answer
• Remove EC321 data card
• Uninstall EC321 Manager
• Install laptops default Modem driver
• Install EC321 Manager
• Insert EC321 data card

45
Troubleshooting

• Q Why does the data card disconnect
  automatically after connecting to network for 3
  to 5 minutes?
• Cause
• The operating system has not been installed with
  the required service pack.
• Answer
• Windows 2000 OS requires Service Pack 4 or later
  version.
• Windows XP OS requires Service Pack 2 or later
  version.

46
Troubleshooting

• Q EC321 data card cant install in DELL D500.
  Why?
• Cause
• There is a conflict with ports.
• Answer
• 1. Uninstall the EC321 Manager software.
• 2. Plug in the data card, wait till the USB Host
  Controller driver is OKpop up appears on the
  right bottom corner of the screen.
• (Note If a pop up of the installation Wizard
  of Huawei EC321 device appears, please cancel
  that dialog box.)
• 3. Open "Device Manager" (method My Computer -gt
  properties -gt hardware -gt Device Manager)

47
Device Manager
USB Host Controller driver
48
Troubleshooting

• 4. Expand Universal serial bus controller
  option
• 5. Double click "Standard Enhance PCI to USB Host
  controller", update its driver.
• During the update, browse the location of
  driver to the directory of the driver in this RAR
  file.
• After updating completely, Windows will find a
  USB Root Hub device automatically and ask to
  install the driver. Please browse the location of
  driver to the directory of the driver to this RAR
  file.
• 6. If the update is successful, the device
  manager should have the following information
  
• ----Universal Serial Bus
  Controller
• ----NEC PCI to USB Enhanced Host Controller
• ----USB 2.0 Root Hub Device

49
Troubleshooting

• 7. Also check if there is an option as mentioned
  below
• Universal Serial Bus Controller
• ---- Intel(r) 82801DB/DBM USB 2.0 Enhanced Host
  Controller - 24CD
• If it exists, please disable the same.
• 8. Plug out the data Card.
• You can now install the EC321 Manager software as
  per the normal process.