MANAGEMENT 304

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MANAGEMENT 304

• Feb-5th, 2003
• GLOBALIZATION 5

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SO FAR

• We think the same
• RED BLUE CHAIR ROSE
• Managers are
• LAZY- FAVORITISM - UNORGANIZED
• TQM Levels of management
• P.O.L.C.
• SKILLS technical, conceptual, human
• ETHICS four views

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GLOBALIZATION (ch. 5)

• Growth of business beyond the boundaries of local
  or national contacts.
• EUROPE
• AMERICAS
• ASIA PACIFIC RIM
• AFRICA

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NAFTA

• North American Free Trade Agreement
• Frees the flow of goods services, workers and
  investments
• WHATS ONE GOOD THING?
• WHATS ONE BAD THING?

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Ethics

• CORRUPTION
• Illegal practices to further business - bribes
• SWEATSHOPS
• Low wages long hours poor working conditions
• CHILD LABOR
• Full time employment of children
• 12/12 (Children age twelve working 12 hour days)

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CULTURE

• A shared set of believes, values, and patterns of
  behavior common to a group of people
• Ethnocentrism My way or the highway
• Ethical Imperialism
• CULTURE SHOCK

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DIMENSIONS OF CULTURE

• LANGUAGE
• RELIGION
• TIME
• INDIAN TIME
• CPT
• HORA AMERICANA
• PERSONAL SPACE

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LANGUAGE

• English Got Milk?
• Spanish Are you Lactating?
• American English The Electrolux is the
  strongest vacuum available.
• British English Nothing SUCKS like an
  Electrolux
• English The spirit is willing, but the flesh is
  weak.
• Russian The Vodka is good, but the beef is
  rotten!
• America Im Stuffed
• Great Britain I just had sex
• English Im just tickled to death to be here
• Russia Scratch me until I die!!!

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LANGUAGE

• English Im Full
• France Im Pregnant
• Sweden Im Drunk
• America Colgate
• Spanish go hang yourself
• DO YOU KNOW OF MORE???
• Let me know via Email.

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SYMBOLS

• THUMBS UP
• Australia up yours
• Germany - 1
• Japan - 5
• Saudi Im winning
• Ghana Bad insult

Open Palm Maybe HI I surrender West
Africa - you have five fathers meaning you are
a bastard
O.K. France you are a zero! Japan give me
your coins
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EXAMPLES of global productsThat Dont Work In
America

• Swedens - KRAPP toilet paper
• Italys - MUKK Yogurt
• Frances - PSCHITT Soft drink
• Japans - HOMO Salami

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Thing not to do

• Dont sell door-to-door in Saudi Arabia
• IT IS ILLEGAL
• Dont attempt to shake hands until the other
  person offers
• Many cultures do not use toilet paper they use
  their hand!!!

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IN CLASS EXERCISE

• Seinfeld EXERCISE..
• Low talker
• High talker
• Or..
• Close talker - Proximity issues.

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STAND UP PERSON NEXT TO YOU STAND TOE-TO-TOE
(both toes) LOOK EYE-TO-EYE INTRODUCE
YOURSELF HI, MY NAME IS________ I AM
FROM____________ I CHOOSE SIU BECAUSE THEN
LISTEN LOOK TO YOUR PARTNER