Title: International Human Resource Management
1IHRM Chapter 8
International Human Resource Management
Managing people in a multinational context
Re-entry and career issues
2 Chapter Objectives
- We examine
- The process of re-entry or repatriation
- Job-related issues
- Social factors, including family factors that
affect re-entry and work adjustment - Multinational responses to repatriate concerns
- Staff availability and career issues
- Return on investment (ROI) and knowledge transfer
- Designing a repatriation program
3 Terms
repatriate knowledge and skills market specific
knowledge personal skills job-related management
skills network knowledge general management
capacity
re-entry shock repatriates holding
pattern kingpin trailing partner ROI knowledge
transfer mentor
boundaryless career protean career international
itinerants
3
4Figure8-1
Expatriation includes repatriation
4
5Figure8-2
Repatriation activities and practices
5
6Figure8-3
Factors influencing repatriate adjustment
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7Table8-1
Career impacts of international assignments
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8Figure8-4
The repatriate role
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9 Predictors for repatriation maladjustment
- Length of time abroad
- Unrealistic expectations of job opportunities in
the home company - Downward job mobility
- Reduced work status
- Negative perceptions of the help and support
provided by employers during and after
repatriation.
9
10Figure8-5
The readjustment challenge
10
11Figure8-6
Linking repatriation process to outcomes
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12 Difficulties measuring MNEs Repatriate ROI
- Receiving feedback from the business unit
concerned. - Tracking international assignments in a
systematic way - No formal planning
- A lack of objective measures
- Too many decisions being made without realizing
the costs relating to the international
assignment. - Globalization is a must for us (so the ROI
almost doesnt matter).
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13Table8-2
Topics covered by a repatriation program
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14Repatriate knowledge categories
- Market specific knowledge
- Personal skills
- Job-related management skills
- Network knowledge
- General management capacity
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15 Repatriate mentor duties
- Maintaining contact with the expatriate
throughout the assignment - Ensuring expatriates are kept up to date with
developments in the home country - Ensuring expatriates are retained in existing
management development programs - Mentors are responsible for assisting expatriates
with the repatriation process, including helping
them with a repatriation position.
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16 Discussion Questions
- What factors contribute to re-entry shock?
- How can multinationals assist dual career
couples repatriation? - Placing value on the international assignment
assists repatriate retention. Discuss this
statement. - What are the elements of a good mentoring system
for international assignees? - What aspects would you include in a
pre-repatriation program?
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