Workload Management

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Workload Management
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Workload Management, Definition
Prioritizing actions, distributing workload, and
managing unexpected events are some elements
involved in workload management.
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Causes of Poor Workload Management

• Failure to plan and rehearse
• Emergencies, equipment failures,
• and unexpected events
• Mission complexity
• Aircraft/work area design
• Lack of crew rest and endurance

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Recognizing Excessive Workloads
Workload Increases

• Inattention
• Distraction
• Task Saturation
• Channelized Attention
• Habituation

SA Decreases
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Responding to Excessive Workloads

• Delegate
• Prioritize

Be sure those you delegate to are able to perform
the task
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Periods of Low Workload

• Beware of complacency
• Mismanagement of workload will
• degrade performance
• Setting operational priorities
• regardless of traffic/task saturation

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Setting Operational Priorities

• Checklists (creates discipline)
• Communication (talk and interact)
• Distractions (ignore distractions)
• Delay nonessential tasks
• Delegate tasks
• Critical tasks

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Conclusion
Questions??