Keep IT Up and Running

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Keep IT Up and Running
Clean Up
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6 Simple Clean Up Steps

• Uninstall unused programs
• Disk cleanup (temp files)
• Empty internet cache
• Clean email programs of clutter
• Empty recycle bin
• Scandisk and Defrag

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Uninstall Unused Programs

• Start
• Control Panel
• Add Remove Programs
• Change/Remove

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Disk Cleanup

• Start
• All Programs
• Accessories
• System Tools
• Disk Cleanup

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Disk Cleanup 2

• Calculate space to free
• ?Files to delete
• See description
• Are you sure?

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Empty Internet Cache

• Open Internet Explorer
• Tools
• Internet Options
• Click Delete

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Empty Internet Cache 2

• Click to Delete
• Be Careful

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Empty Internet Cache 3

• Change cache size?
• Change history?

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Clean Email of Clutter

• Clean Inbox
• Clean Sent Items
• Check Draft folder
• Delete Items in Deleted Items

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Clean Email of Clutter (2)

• Create/Organize
• Folders
• Drag email to folders
• Empty Deleted Items
• Deleted Items folder change?
• Tools
• Options
• Maintenance
• Cleaning Up Messages
• Make changes?

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Empty Recycle Bin

• Change settings?
• Change size?
• Confirmation?

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Scan Disk (error checking)

• Open My Computer
• Right click (C) drive
• Select Properties
• Select Tools

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Scan Disk (error checking) 2

• Error-checking
• ?Disk options
• Click Yes
• Error-checking will begin on restart

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Defragmentation

• Open My Computer
• Right click (C) drive
• Select Properties
• Select Tools

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Disk Defragmenter

• Select Drive
• Click Defragment

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Keep IT Up and Running
Maintenance
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Maintenance

• Backing up
• Updates Windows, Software, Drivers
• Virus Protection
• Malware (Spyware and Adware)
• Firewalls

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Backup Your Data

• What to backup?
• My Documents, Favorites, Desktop
• Applications cannot be backed up and must be
  reinstalled
  
• Backup tools
• Thumb drive (USB) - 7 - 50
• CDRW 25 pack CDs 10 - 15
• DVDR 100 pack 30 -
• External USB hard drive - 100 - 150
• Share drive or network drive

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Windows Updates

• Internet Explorer, Tools, Windows Update
• Automatic
• Control Panel
• Install

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Other Updates

• Anti-Virus
• Live Update
• Adobe Reader, QuickTime, Flash Player, Shockwave,
  Apple Products
  
• Program Updater

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Virus Protection

• School
• District provides
• Set to update automatically
• Set to scan automatically
• Windows System Tray
• Watch for X

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Virus Protection 2

• Home
• Norton and McAffee come with many new computers
  for trial periods.
  
• AVG http//free.avg.com
• Avast! http//www.avast.com/eng/download-avast-
  home.html
  
• Housecalls http//housecall.trendmicro.com

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Malware

• School
• Sophos
• Blocks
• Home
• Anti Virus
• Spyware Protection
• Firewall

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Malware Removal

• Adaware
• www.lavasoft.com
• Spybot Search Destroy
• http//www.safer-networking.org/en/ download/
• Zone Alarm
• http//store.zonealarm.com/store/en/free-upgrade-s
  ecurity-suite-zonealarm-firewall.htm
  
• Computer Security Center
• http//www.webroot.com/En_US/csc.html

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Keep IT Up and Running
Troubleshooting
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Basic Troubleshooting

• Take a deep breath and dont panic
• Save your current work
• Back up critical data
• Reboot computer
• Check all plugs
• What did you do last?
• Hardware happy? Device manager
• Check for Malware
• Install hardware/software updates
• Use online support

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Troubleshooting

• What to do if your computer locks up.
• Remember if your caps lock or num lock light up
  or off when you press the key, your computer is
  not locked but an application or process is
  locked.
• Pressing CtrlAltDel will allow you to access
  the task list or shut down.
  
• Wait
• Reboot

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TroubleshootingDevice Manager

• Right Click My Computer
• Properties
• Hardware
• Device Manager

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Troubleshooting Device Manager 2

• Trouble
• a yellow, red, or blue question mark or
  exclamation mark in front of the device.

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Links

• PC Pitstop
• http//pcpitstop.com/
• Basic Computer Troubleshooting
• http//www.computerhope.com/basic.htm
• Google

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Questions