The United Illuminating Company

1
The United Illuminating Company

• Conservation Load Management
• Program Year 2004
• Quarter 3 Report
• November 9, 2004

2
Highlights

• Programs are recovering from impacts of 2003
  curtailment
• Legislative spending cap will restrict our
  ability to achieve goals
• Residential Highlights
• Brought refrigerator/freezer element of
  Appliance Retirement
• to steady state
• Extensive effort at developing fall lighting
  promotions
• Launched significant redesign effort at
  SmartLiving Center
• Kicked off new eesmarts sales and follow-up
  efforts via
• vendor
• CI Highlights
• Small Business Program receives an Energy
  Star Award
• Conducted 106 A/C Tune-Ups in EO SMB
• Proactive marketing increases retrofit
  commitments by 145
• Municipalities continue to be very active

3
Overall Energy Savings Expenditures

• Budget (000s)
• Q3 Actual 10,908
• Annual Budget 18,825
• Budget 58

• Savings (000s kWh)
• Q3 Actual 35,117
• Annual Goal 68,060
• Goal 52

4
Residential Retail Lighting

• Budget (000s)
• Q3 Actual 416
• Annual Budget 956
• Budget 44

• Savings (000s kWh)
• Q3 Actual 3,316
• Annual Goal 10,743
• Goal 31

• Sales Performance
• Total Bulbs Sold 66,109
• Total Fixtures Sold 2,709
• Solidified dozens of cooperative promotions with
  retailers and industry for the fall Change a
  Light Change the World campaign, including the
  following new participating retail outlets
• - Stop Shop
• - Rite-Aid
• - Walgreens
• Completed NEEP regional marketing field support
  solicitation process

5
Energy Star Appliances

• Budget (000s)
• Q3 Actual 279
• Annual Budget 405
• Budget 69

• Savings (000s kWh)
• Q3 Actual 761
• Annual Goal 821
• Goal-Sales 93

• Developed fall co-op advertising campaign for
  clothes washers
• Worked with ECMB consultants and CLP to begin
  overhaul of strategy for room air conditioning in
  2005
• Saw significantly higher than expected and
  planned activity in room air conditioning rebates
  
• Completed NEEP regional marketing and field
  support solicitation process

6
Energy Star Homes

• Budget (000s)
• Q3 Actual 531
• Annual Budget 541
• Budget 98

• Savings (Numbers of Units)
• Completed Homes 217
• Annual Goal 400
• Goal 54

• Developed seminar/builders trade show event at
  SmartLiving Center
• Received commitments from several new builders
  who focus on medium-large scale projects in
  critical areas of SWCT
• Solidified relationship with Habitat for Humanity
  of New Haven to join Casa Famiglia and Habitat of
  Bridgeport in participating in the program
• Continued migration to enhanced data tracking
  capabilities

7
UI Helps (Low Income)

• Budget (000s)
• Q3 Actual 755
• Annual Budget 773
• Budget 98

• Savings (000s kWh)
• Q3 Actual 2,363
• Annual Goal 2,954
• Goal 80

• Continued strong demand for services
• 3,813 Low Income customers served
• 47 Refrigerators replaced YTD
• Concern about availability of funds to meet
  demand as 4th quarter begins
• Completed neighborhood canvassing in CBP
  communities
• Launched neighborhood canvassing emphasis in
  Bridgeport
• Referred Derby Elderly Housing project to CIP for
  potential proposal

8
Residential Heating and Cooling

• Budget (000s)
• Q3 Actual 288
• Annual Budget 514
• Budget 56

• Savings (000s kWh)
• Q3 Actual 264
• Annual Goal 279
• Goal 95

• Secured 60 unit tune-up project at Sacred Heart
  University
• Education and support of contractor community
  regarding tune-up/commissioning initiative
• Launched discussions and began to seek input from
  contractors and distributors regarding likely
  look and feel of the 2005 program - Change
  in federal standard coming in 2006
• - Increased emphasis on tune-ups

9
SmartLiving Center297 Post Road, Orange

• 5,929 Visitors YTD
• 45 tours, 90 tours, 24 meetings/seminars and 4
  events
• Adopted West Haven summer playground program,
  provided tours to all 200 participants
• Secured the following new lighting
• - Replaced current displays with catalog
  product
• - New Sea Gull lighting Energy Star
  Partner of the Year display
• - New American Lighting Assn. Lighting for
  Tomorrow award
• winners display
• Launced Weatherization advertising campaign and
  provision of weatherization starter kits to
  visitors who tour and learn specifically about
  weatherization

10
Community Energy Initiatives

• Launched Chamber of Commerce advertising campaign
• Developed print ad campaign for UI Small Business
  Energy Advantage program
• Small Business Energy Advantage booth at Shelton
  Day event
• Participating in and monitoring major
  redevelopment projects in Ansonia and Derby

11

• Completed final drafts of all grade 6-8
  curriculum packages
• Competitive solicitation for sales and support
  vendor
• - Multiple, geographically distributed
  sales reps
• - Enhanced prospecting protocols
• - Integration with fulfillment vendor
• - Follow-up support protocols for
  participating
• schools
• - Solicitation of teacher evaluations
• Secured participation in multiple fall education
  conferences

12
Appliance Retirement

• Budget (000s)
• - Q3 Actual 615
• Annual Goal 2,045
• Goal 30

• Savings (000s kWh)
• Q3 Actual 1,533
• Annual Goal 3,393
• Goal 45

• Ramped sown and completed room air conditioner
  emphasis
• - Approximately 2,250 UI customer units
  turned in
• Stabilized pick-up track
• - Resolved significant backlog problems at
  outset
• - Negotiated with vendor to secure,
  build-out expanded facility
• - Solidified protocols for billing and
  reporting by vendor
• Developed print ad campaign for use in fourth
  quarter

13
Energy Blueprint

• Budget (000s)
• Q3 Actual 1,205
• Annual Budget 2,347
• Budget 51

• Savings (000s kWh)
• Q3 Actual 12,758
• Annual Goal 20,580
• Goal 62

• 112 projects installed through the 3rd Qtr
• 46 of projects (52) located in critical 6 2
  towns
• 34 of kWh savings in critical 6 2 towns

Includes Energy Blueprint, Motors and Cool
Choice. Includes the additional CBEI towns of
Ansonia and Derby
14
Energy Opportunities

• Budget (000s)
• Q3 Actual 1,560
• Annual Budget 2,611
• Budget 60

• Savings (000s kWh)
• Q3 Actual 7,650
• Annual Goal 19,899
• Goal 38

• Proactive marketing increases retrofit
  commitments by 145
• 89 projects installed through the 3rd Qtr
• critical 6 2 towns 41 (37) of the projects
  
• critical 6 2 towns 43 of the installed kWh
  

Includes EO, RFP and OM RFP programs
Includes the additional CBEI towns of Ansonia
and Derby
15
Municipal Energy Services

• Savings (000s kWh)
• Q3 Actual 4,458
• Annual Goal 4,083
• Goal 109

• Budget (000s)
• Q3 Actual 402
• Annual Budget 611
• Budget 66

• Working with 12 school (new/renovation) projects
• critical 6 2 towns 38 (12) of the projects
  
• critical 6 2 towns 37 of the installed kWh
  
• Includes the additional CBEI towns of Ansonia
  and Derby

16
Small Business Energy Advantage

• Budget (000s)
• Q3 Actual 361
• Annual Budget 923
• Budget 39

• Savings (000s kWh)
• Q3 Actual 1,807
• Annual Goal 4,930
• Goal 37

• SMBs on bill financing will be featured at
  E-Source Forum
• 120 projects installed through the 3rd Qtr.
• 67 of the installed projects are located in
  critical 6 2 towns
• 64 of kWh savings located in critical 6 2
  towns
• Includes the additional CBEI towns of Ansonia
  and Derby