Emergency Notification System County of Henrico, VA

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Emergency Notification SystemCounty of Henrico,
VA
County Manager Status Briefing February 1, 2007
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Emergency Notification System

• Contract Awarded on November 30, 2006, to Sigma
  Communications, LLC (dba Reverse 911) in the
  amount of 405,321.00
• Emergency Notification System (ENS) consists of
  two primary components
• Voice Provided by Sigmas Reverse 911 (R911)
  product
• Text Provided by Roam Secure, Incs Roam Secure
  Alert Network (RSAN)
  product

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Emergency Notification System

• Voice Component - R911
• Uses the E-911 Database to initiate emergency
  voice calls to landline telephones in response to
  declared emergency events (E-911 Database use
  restricted to emergency use only)
• Capable of placing voice calls to cell phones if
  the cell phones are registered with the R911
  component
• Consists of two servers, each with a 24 port
  telephone interface for a total of 48 ports
• Capable of making 96 thirty second calls/min
  5,760/hr 138,240/day

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Emergency Notification System

• Text Component - RSAN
• Provides a web interface to initiate emergency
  text based messages to text enabled devices i.e.
  Blackberrys, Cell Phones, Pagers, etc.
• All text devices must be registered with the RSAN
  component to receive text based messages
• Consists of two servers Citizens Warning System
  Emergency Management Administration System
• Text message distribution only limited by network
  capability. Typically up to 86,000 text messages
  in a few minutes

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Emergency Notification System

• Project Schedule
• 11/30 Contract Award Complete
• 12/04 Internal Project Team Briefing Complete
• 01/08 RSAN Pre-Project Kickoff Complete
• 01/09 R911 Pre-Project Kickoff Complete
• 01/17 Project Kickoff Complete
• 01/18 02/16 Requirements Analysis/Data
  Gathering In Progress
• 02-19 03/02 Installation Testing Pending
  (Contingent on Schools IT Relocation)

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Emergency Notification System

• Project Schedule (Continued)
• 03/05 03/16 Configuration Optimization
  Testing Pending
• 03/05 03/16 Training Pending
• 03/12 03/30 Burn-In Roll-Out Pending
• 03/30 System Acceptance Pending
• 04/02 ? Publicity Campaign Pending
• 04/02 ? Ongoing Administration, Management
  Maintenance of ENS System Pending

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Emergency Notification System

• Initial Dataload Emergency Services
• Both the R911 (voice component) and RSAN (text
  component) will be configured for Emergency
  Services event activation.
• Activation hierarchy will be based on The
  Countys Emergency Operations Plan (EOP)
• Emergency contact information is needed from all
  Agencies/Departments no later than 02/14
• Agencies/Departments need to identify a primary
  and alternate who will be responsible for
  departmental emergency call out activation no
  later than 02/14