Chris Abbey North Yorkshire Police

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Chris Abbey - North Yorkshire Police Stefan
Snigorski - Casewise
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Using an Enterprise Architecture approach to
drive change efficiency
Change is inevitable - except from a vending
machine. Robert C. Gallagher
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The basics
What is Enterprise Architecture? is the
practice of applying a comprehensive and rigorous
method for describing a current and/or future
structure and behavior for an organization's
processes, information systems, personnel and
organizational sub-units, so that they align with
the organization's core goals and strategic
direction.
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North Yorkshire Police

• 7,700 square kilometres - Rural Force
• 2,500 Officers Staff over 24 sites
• Strategic Programme

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Challenge

• Silo Based Teams
• Lack of Process Ownership
• Lack of Corporacy
• Continual Change
• Business unaware of benefits of Enterprise
  Modelling

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Solution

• Structured Methodology
• Senior Officer Buy-In
• Change Freeze
• Baseline Business
• Enterprise Model

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NYP Enterprise Model

• Central, shared, verified Information
• What do we do?
• Who does what?
• How do we do it?
• What information is needed?
• Who creates it?
• Who uses it?
• What force policy governs the activity?
• What systems are used to support the activity?

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The Enterprise Model is used to

• Make information about how we do business easily
  available to every one in the organisation.
• Support decision making.
• Identify Impact of change.
• Define how processes are carried out.
• Define ownership of processes and data.

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What Do We Do?
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How Do We Do It?
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Who Does It?
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Benefits

• Reduced Project Cost / Time
• Improved Quality Consistency
• Common Understanding of Business
• Audit Trail of Process Change
• Compliance
• Process Ownership
• Improved Impact Analysis

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Next Steps

• Support Multiple Project Teams
• Non Core Functions
• Information Management

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Common problems

• Communication
• Understanding very complex organisations
• Resistance to change
• Validation
• Short term silo approach
• Ease of use
• Obtaining buy in

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A single integrated tool suite
Collaborate validate
Publish share
Capture, store utilise data
Analyse plan
Success by design
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An accessible, multidimensional, interconnected,
end to end vision
Overviews / goals
End-to-end business processes
Individual procedures
IT data architectures
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Make complex things simple
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Collaborate
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Communicate validate
Change becomes inclusive not exclusive
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Simulate
Identify and eliminate bottlenecks unacceptable
delays
Analyze the impact of change
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Benefits quick wins

• Ease of deployment, customisation use rapid
  ROI
• Flexibility utilisation of resources
• Driving service transformation
• Identify resource implications
• Drive efficiency identify duplication/waste
• Stakeholder inclusion/inter-discipline
  collaboration
• Aiding wider change and innovation

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Back to the basics
What is Enterprise Architecture? is the
practice of applying a comprehensive and rigorous
method for describing a current and/or future
structure and behavior for an organization's
processes, information systems, personnel and
organizational sub-units, so that they align with
the organization's core goals and strategic
direction.
Success by design
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Public sector customers
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