Training Department

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Training Department

• Firas Al-Farouki
• Tate Chow
• Sugitha Krishnapillai
• Soo-Dong PatrickHong
• Ranit Ray

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Introduction

• What is GSS(Group Support Systems)?
• It is a form of group ware, it supports
  communication by helping facilitate meetings.
• What is the Technology of GSS?
• It includes advanced presentation devices,
  computer access to database, capabilities
  permitting participants in a meeting to
  communicate electronically.

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Todays Typical GSS Capabilities

• Displaying
• Electronic brainstorming
• Topic Commenting

• Issue Analysis
• Voting
• Alternative Evaluation

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Reasons Behind GSS Success

• Team Based Decisions
• Team vs. Time
• IBM Using GSS

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What GSS Gives To The User

• Free Flow of Ideas
• Encourages Participation
• Reduces Pressure
• Enables Sharing Knowledge
• Keeps People at Topic at Hand

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Reasons for Implementing GSS at Our Department

• Need a timely and efficient training program for
  a more flexible work force(JIT)
• Need to develop excellent communication skills
  for group decision making purposes(decentralizatio
  n)

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Now After Integration

• Every department has its own IS system. therefore
  training has to be done separately
• Decisions are made within each department.
  Training focuses on communication within each
  department

• Integrated IS system throughout 240co. Training
  can be done all together.
• Decisions are made combined by several
  department. Training focuses on communication
  across departments.

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Advantages of GSS

• Training sessions are shorter and more
  comprehensive
• Operation is done at the same time
• Questions answered simultaneously
• Makes teams work more efficiently
• Allows equal participation by all employees
• Gives employee empowerment
• Improves group decision making skills

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Disadvantages of GSS

• Reduces interpersonal skills
• Heighten conflict between employees
• Costly to implement

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Recommendations

• Implement the GSS upon the feedbacks from other
  companies
• Critical since more activities have been
  delegated
• Increase in the employee involvement
• Advanced technology used in group lectures,
  discussions and meetings
• May decrease the level of communication between
  employees

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Thank you

• From Training Department