EMPLOYEE FEEDBACK REPORT EXAMPLE

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EMPLOYEE FEEDBACK REPORT EXAMPLE
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(name of hospital)Employee Feedback Report

• Prepared by
• Linda Powell, MSIPT
• Supported by

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Employee Feedback Report

• Purpose
• To report findings from employee feedback form

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Report Overview

• Description of Employee Feedback Process
• Facility Specific Category Responses
• - Overall Satisfaction
• - Planning Issues
• - Administrative/Management Issues
• - Training Issues
• - Environmental/Retention Issues
• - Performance Peer/Issues
• - Supervisory Issues
• Comments
• Observations
• Appendix 1 - Employee Feedback Form
• Appendix 2 - Weighted Averages
• Appendix 3 Employee Feedback -
  Capabilities/Limitations
• Appendix 4 Performance Technology Background
  Information

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Employee Feedback Process

• The Employee Feedback Forms were distributed to
  100 hospital employees in November, 2005
• Seventy-two (72) employees returned the form
• The overall response rate was 72 (72/100)
• Note Respondent breakdown
• 65 full-time/4 part-time/3 unknown

Response rates below 70 may not represent the
opinions or perspectives of the majority of
employees.
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Facility Specific Category Responses

• The employee feedback questions were allocated to
  the following categories for purposes of
  analysis (Appendix 1 contains the employee
  feedback form)
• Overall Satisfaction (Question 19)
• Planning Issues (Questions 1-3)
• Administrative/Management Issues (Questions 4-6)
• Training Issues (Questions 7-9)
• Environmental/Retention Issues (Questions 10-12)
• Performance/Peer Issues (Questions 13-15)
• Supervisory Issues (Questions 16-18)
• Weighted averages were calculated for questions
  1-19. Refer to Appendix 2 for a description of
  weighted averages. A five-point Likert scale was
  used, with 5 as the best or highest score.
• The slides in each category include all responses.

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Overall Level of Job Satisfaction
71 Rated Overall Satisfaction as Very or
Somewhat Satisfied 3.9 Weighted Average
Note the number of responses is listed after
the satisfaction level followed by the percentage
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PLANNING ISSUES
1) I contribute to the planning process
2) I contribute to the facilitys plan and mission
3) I would like to be involved in the planning
process for this facility
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ADMINISTRATIVE/MANAGEMENT ISSUES
4) I have confidence in this facilitys leadership
5) Communications from management are frequent
enough
6) I can trust what I am told by management
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TRAINING ISSUES
7) I am provided enough information by this
facility to do my job well
8) As much ongoing training as I need is provided
by this facility
9) My initial training provided by this facility
was adequate
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ENVIRONMENTAL/RETENTION ISSUES
10) I am proud to work for this facility
11) I like the type of work that I do
12) I would recommend this facility to my family
friends
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PERFORMANCE/PEER ISSUES
13) If I do very good work I can count on making
more money
14) I feel part of a team working toward shared
goals
15) I am given enough recognition by management
for work thats well done
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SUPERVISORY ISSUES
16) My supervisor gives me adequate support
17) My supervisor treats me fairly
18) My supervisor tells me when I do my work well
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RANKING OBSERVATIONS

• There were two questions that had a weighted
  average below 3 and these are
• -I contribute to the planning process at this
  facility
• -If I do very good work I can count on making
  more money

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RANKINGWEIGHTED AVERAGES OF INDIVIDUAL
QUESTIONSLowest to Highest
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COMMENTS
INSERT COMMENTS HERE