Peter F' Small Sergeant Retired Syracuse Police Department

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Voice Applications of IP Technology

• Peter F. Small (Sergeant Retired Syracuse
  Police Department)
• Public Safety Communications Technology
  Specialist
• NLECTC-NE
• 26 Electronics Parkway
• Rome, NY 13440

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Piedmont Region VoIP Pilot Project

• Emerging technologies from leading manufacturers
  of data communications products offer another
  tool for Interoperability in Public Safety
  Communications

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Piedmont Region VoIP Pilot Project

• A Different Approach
• Public/Private Partnership
• The project is a long term multi-phase regional
  pilot spearheaded by the City of Danville, VA.
  and Cisco Systems Inc. with regional MPLS links
  provided by Sprint/Nextel
• Additional technology provided by Raytheon (JPS
  Communications)

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Piedmont Region VoIP Pilot Project

• Regional Public Safety Partners
• City of Danville, Virginia - VHF Radio System (s)
• Pittsylvania County, Virginia - VHF Radio System
• Caswell County, North Carolina - UHF Radio System
  
• North Carolina State Highway Patrol -
  Conventional VHF Trunked 800 MHz Radio Systems
• Virginia State Police - Regional VHF Radio
  channel Virginia Statewide channel

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Piedmont Region VoIP Pilot Project

• Problem
• The City of Danville is located on the border
  with North Carolina
• Crime committed on the Virginia side of the
  border often results in the pursuit of offenders
  into North Carolina
• Communications Problem
• Disparate radio systems negatively impact
• Officer-to-Officer Communications
• Officer-to-Dispatch Communications
• Command and Control

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Piedmont Region VoIP Pilot Project
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Piedmont Region VoIP Pilot Project

• Solution
• Danville Police Department and their technology
  partner established a Voice over Internet
  Protocol interoperability solution using a
  dedicated IP network and an emerging VoIP
  software solution
• Capabilities
• Officer-to-Officer Communications
• Disparate Radio Systems interconnected via IP
  network
• Dispatch-to-Dispatch
• Integration of console equipment to IP network
  resulted in a VoIP Intercom
• Command and Control
• Remote access from any voice enabled IP device
  (PC or Phone)

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Piedmont Region VoIP Pilot Project
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Piedmont Region VoIP Pilot Project

• Implementation Challenges
• Equipment
• Old technology (DC control, independent voter
  equipment, consoles)
• Personnel
• Loss of trained personnel
• Radio technicians unfamiliarity with IP networks
  AND-
• IP technicians unfamiliarity with land mobile
  radio equipment

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Piedmont Region VoIP Pilot Project

• Partnerships provide solutions
• Donation of Session Initiation Protocol (SIP)
  standard compliant equipment
• Cooperation among two major technology
  manufacturers to deploy the SIP based equipment
• Establish an IP-to-IP connection between
  disparate land mobile radio systems

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Piedmont Region VoIP Pilot Project

• VoIP Standards for Public Safety
• Department of Homeland Security SAFECOM
• Roundtable on Public Safety Interoperability and
  Voice over Internet Protocol (VoIP)
• Manufacturers Participating in the Standards
  Process But More Importantly Manufacturers
  building standards compliant equipment and
  employing standards based solutions in the field
• Meeting this week in Boulder, CO VoIP
  technology provider bakeoff

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Piedmont Region VoIP Pilot Project

• Project Status
• Installation of equipment complete but not
  without challenges
• System training by the technology partner
  underway
• NIJ CommTech Role
• Provide assistance w/governance
• Provide honest broker technology assistance
• Observe and Document
• Implementation Process
• Operational Exercise and Evaluation of technology

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Piedmont Region VoIP Pilot Project

• Contact Information
• Peter F. Small NLECTC-NE
• Office 888-338-0584
• Peter.Small_at_L-3com.com