Institutional Effectiveness IE Model Reviews

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Institutional Effectiveness (IE) Model Reviews

• Tips and Tools for an Exceptional Review
• YCCD Office of Institutional Effectiveness
• Presented by Beatriz Espinoza, Vice Chancellor
• Educational Planning and
  Services
• bespinoza_at_yccd.edu (530-741-6793)

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Procedures and Processes

• Ownership of QI
• 2004-2006 SCD
• 2006 MCD
• Id Services
• Schedule
• Team

• Self-study Research
• Handbooks
• Write Report/Review
• Oral Pres/Review-Team
• Report Submission
• Recommendations and Follow-up
• Feedback Loop

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Models CQI/TQM/Six Sigma/Baldridge/ASQ,
etcPlan, Do, Check, Act Continuous Improvement
Cycle (CIC)
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WCC IE Model Reviews/Annual Updates

• 2009-2010
• Component Reviews Annual
  Updates
• Academic Programs 11 24
• Student Services 7 1
  
• Planning Shared
• Decision-Making Process 3 4
• Administrative Services 4 0
• District Image-
• Marketing Review 0
  1

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VI Phases of IE Model Reviews

• Study Questions (Research)
• Plan (Outline)
• Implement (Define Recommendations)
• Review (Write Report)
• Feedback Loop (Stay Informed)
• Annual Updates (Stay Current)

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Phase I Study Questions

• 1. Where do we want to go?
• Alignment with Systems (CCCCO/Federal)
• Strategic Directions
• Alignment with Board Strategic Directions
• 2007-2011
• Alignment with Department
• GOALS and VISION
• Program and Course SLOs
• Aligned with current (ever changing) regulations

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Phase I Study Qs Continued

• Review current research/Successful Programs
• Gather info on other exemplary programs/schools
• Update/revise vision/goals for own program
• Determine diverse student needs (include
  consideration for all types of diversity)

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Phase I Study Qs Continued

• 2. Where are we now w/ our Programs/Services?
• How do our services currently function?
• Gather information to help determine current
  functionality (student/staff surveys, focus grps)
• Inventory/Assess
• Program Personnel/Professional Development Needs
• Budget
• Variation/Distinct Features
• Review Data

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Phase I Study Qs Continued

• 3. What gaps exist between where we would like to
  be and where we currently are?
• Differences in actual and desired vision/goals
• Strengths and weaknesses in key areas
• Indentify areas of inquiry that will help lead to
  effective plans to close the gap
• Next steps for Phase II work

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Phase II Plan (Outline)

• 1. Develop plans to address areas for improvement
  described in phase I
• For each vision/goal category in phase I develop
  a list of action items that will create program
  improvement
• For each vision/goal category in phase I
  determine a measure of success/outcome that would
  serve as evidence of improvement
• Student Learning Outcomes
  Institutional , Program, Course
• Determine resources needed to fully implement
  action plan

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Phase III Implementation (Define
Recommendations)

• 1. Preparation
• Determine funding allocation for phase II plans
• Refine plan to match funding, prioritize as
  needed
• 2. Action
• Professional development
• New program components
• Staffing/Personnel
• Acquire alternative funding

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Phase IV Review (Write Report)

• 1. Was this an effective process for review?
• Committee reviews process and outcomes
• Did process identify/address program needs
• How satisfied is the end user (stakeholders)
• What changes in review process is recommended for
  the next cycle
• 2. How is the action plan working?
• Progress monitored
• Barriers to accomplishing vision/goals
• Report back on improvement/changes

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Phase V Feedback Loop (Stay Informed)

• Board Action Item
• Sept-2009
• June 2010
• Report back to the units outcomes
• Units utilize information for upcoming Annual
  Updates next 3 years
• Integrate into Accreditation (ACCJC) Self-Study
  role, participation, contribution

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Phase VI Annual Updates (Stay Current)

• Effective following the year after self-study is
  complete - 3 Years
• Relate to self-study recommendations
• Provide enough information/detail to describe
  advances, limitations, changes
• Curriculum
• Staffing
• Equipment/Technology
• Facilities

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Resources/Supports

• CCCCO data mart
• WCC Office of Planning, Research, and Student
  Success Surveys, Focus Groups, etc.
• Colleagues w/in out of YCCD/CA
• Professional Organizations/Memberships
• University Partners/Research Studies
• Literature/Journals-Professional Magazines

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WCC/YCCD Support

• WCC Office of Planning, Research and Student
  Success
• Molly Khatami mkhatami_at_yccd.edu
• Vice Chancellor Ed Planning Services
• Matriculation/Articulation
• Grants (Tech Prep, Perkins, SB70)
• Academic Services
• Public Relations Marketing
• Institutional Effectiveness
• Information Technologies
• YCCD Foundation
• SBDC and Contract Education