BPOS Seminar

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BPOS Seminar

• In conjunction with
• Bytes Software Services, Parative, Microsoft

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Agenda

• Registration and coffee
• Introduction Rob Luppi, Bytes Software
  Services
• Overview of BPOS - Ted Shultz, Microsoft
• How to integrate BPOS into your business (part 1)
  Lloyd Carnie, Parative
• Coffee break
• How to integrate BPOS into your business (part 2)
  Lloyd Carnie, Parative
• BPOS Demonstration - Parative
• How to buy BPOS Rob Luppi, Bytes Software
  Services
• Questions Answers All
• Close Lunch

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BPOSParative, Bytes, and Microsoft
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What We Hear from Our Customers
INCREASE OURPRODUCTIVITY
HELP US GROWOUR BUSINESS
SAVE ME MONEY
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Forces of Change
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Power of ChoiceSoftware-plus-Services
Interoperable by Design
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Finance Benefits
8
People Benefits
Microsoft Online Services help you put your
scarce IT resources on projects with the most
direct business impact
When confronted with
You need to
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Technology Benefits
10
Future Considerations
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Integrating BPOS (Part 1)
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Agenda

• BPOS Flavours
• BPOS Features
• BPOS Security

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Microsoft Online Services
Enterprise class software delivered via
subscription services hosted by Microsoft and
sold with partners
Business Productivity Online Suite
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Standard and Dedicated Versions
Dedicated
Standard

• Single customer per architecture
• Businesses greater than 5,000 seats
• Optimize for 20,000
• Customer needs most server features

• Multiple customers, one architecture
• Customer needs rapid deployment
• 10,000 seat limit
• Cost efficiency a key focus

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Offering for a new set of users Deskless Worker

• Have a PC or laptop at work
• Rich client and server needs (on-premises or
  online)
• Create and edit new content
• Collaborate with co-workers
• Occasional need for browser-based access to
  documents
• Active Sync device support

• Dont have assigned PC at work
• Not currently licensed for Office
• Factory floor workers, retail assoc.
• No content creation, limited editing
• Smaller storage requirements
• Limited collaboration with co-workers
• Access e-mail and content via browser
• Lower Cost

Microsoft Confidential
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BPOS BenefitsWhat would it cost you to achieve
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Microsoft Exchange Online
Dedicated
Features
Deskless1
Standard
Features
Deskless1
Standard
Dedicated
Client Mobility
General
Coexistence
Security Compliance
Migration
Extensibility
Online Portal
UM Fax
3 Free/Busy and GAL is not supported on
Entourage 4 Only OWA Light is supported on
Firefox and Safari browser 5 Standard only
provide BIS support Dedicated provide basis
Blackberry support (mail, calendar, contacts, GAL)
1 Deskless available in both standard and
dedicated versions 2 Can integrate with on site
deployment of Rights Management Service
? Current Release ? Future Release
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Microsoft Sharepoint Online (1)
Features
Standard
Dedicated
Features
Standard
Dedicated
Collaboration
Portal
Search
Content Management
Forms
3 Standard does not include Blank Meeting,
Decision Meeting, Social Meeting, Multipage
Meeting Workspace 4 Standard does not include
logging of all actions on sites, content, and
workflows, audit log reporting
1 Deskless available in both standard and
dedicated versions 2 Standard does not include My
Site Host, News Home Template, Internet Presence
Web Site
? Current Release ? Future Release
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Microsoft Sharepoint Online (2)
Features
Standard
Dedicated
Business Intelligence
Service Specific
? Current Release ? Future Release
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Office Communicator Online
OC Server 2007 R2 Features
Standard
Dedicated
OC Server 2007 R2 Features
Standard
Dedicated
Advanced Collaboration
IM and Presence
Security Compliance
1 Manual workaround needed 2 Internal is limited
to two PCs on the same corporate network (e..g.,
no firewalls or other devices between the parties)
? Current Release ? Future Release
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Highly Secured Datacenters
Delivering highly secure, private, and reliable
computing experiences based on sound business
practices

• Key Features
• Geo-redundant datacenters
• N1 architecture
• 9 layers data security
• CyberTrust certified
• Secure access via SSL
• ITIL/MOF operational practices
• 24x7x365 support
• Backed by 99.9 uptime SLA

Filtering Routers
Firewalls
Intrusion Detection System
System Level Security
Application Authentication
Application Level Counter-measures
Virus Scanning
Separate Data Networks
Authentication to Data
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Online Architecture


Customer premise
Home and on the go
User accounts

• IT Pro experience
• Trial and buy service activation
• Migration and co-existence
• Directory synchronization and provisioning
• Service reporting
• Customer support hotline

• End user experience
• Service client and authentication
• Secure remote access without VPN
• Seamless experience
• Up to date features

Highly Secure Internet Connectivity

Microsoft
Administration console
Administration support
Presentation Services
Service Delivery
Secondary Data Center

Primary Data Center

Continuous Data Replication
Comprehensive multi-layer security, antivirus,
anti-spam protection
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Provide Business Class Security, Reliability
Uptime
Guaranteed Uptime

• 99.9 uptime service level agreements
• Excludes planned downtime

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Provide Business Class Security, Reliability
Uptime
Access Control

• ISA for pre-authentication
• Authentication and content encrypted via HTTPS
• Strong user passwords
• Forefront for SharePoint (Server side anti-virus
  Microsoft Antimalware Engine, Kaspersky
  Antivirus Technology, Norman Virus Control,
  Sophos Virus Detection
• Data separation between organizational units
  through strong security boundary of Site
  Collections
• Active Directory (AD) provides secure and
  reliable user management

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Provide Business Class Security, Reliability
Uptime
Data Backup

• SQL Mirroring
• Raid 10 for content, search and logs
• Data Protection Manager (DPM) backups
• Backup and Recovery
• Data backed up once a day
• Backup retention for two weeks
• Backup replication into secondary data center

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Q A

• ?

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Integrating BPOS-S (Part 2)

• (DRAFT 1)

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Step 1 Planning

• Things to think about
• Signing up for the trial
• Read online documentation
• Identify servers to host the tools
• Plan testing
• Identify DNS changes as needed
• Plan staged rollout
• Prepare Exchange Online as required.
• On premise consolidation (complex scenarios)

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Step 2 BPOS Service Activation

• S

Sign-up for Trial / Purchase
S
Register and Activate Email Domains
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Step 3 Enable Email Coexistence

• S

Request SSL Certificate
S
Create SMTP Connector
S
Enable TLS
S
Verify e-mail traffic flow
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Pre-Requisite Installing Directory Sync

• Directory Synchronization
• Environment
• AD Functional Level Windows 2000 native
• Exchange Server 2000 or greater
• Host for Directory Sync tool
• Windows server 2003 or greater, joined to forest
• Must not be a Domain Controller
• Windows Powershell and .NET 3.0 installed
• Enterprise Admin Credentials required
• Installs Microsoft SQL Express 2005 and MIIS

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Step 4 Enable Directory Synchronization

• S

Install BPOS Directory Sync Tool
S
Run Initial Directory Synchronization
S
Enable accounts in BPOS Interface
S
Directory Sync dynamically updates changes
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Pre-Requisite Installing Migration Tool

• E-mail Migration
• Host for Migration tool
• Windows XP, 32-bit or 64-bit with latest service
  pack.
• Windows Server 2003 or greater, 32-bit or 64-bit
  with latest service pack
• Windows Vista
• Software
• Microsoft .NET Framework 2.0
• Microsoft Management Console (MMC) 3.0
• Windows Powershell 1.0
• Authorities
• Joined to the domain
• Exchange Online and Online Service Administrator

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Step 4 Email Migration

• S

Install BPOS Email Migration Tool
S
Migrate data using the Migration Tool
S
Remove Source Mailboxes
S
Scriptable using Powershell
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Overview of E-mail flow

• Email routing is determined by forwarders in both
  environments
• Where mailboxes are hosted in BPOS
• Mail forwarded to ltnamegt_at_customer.microsoftonline.
  com
• Where mailboxes are hosted on-premise
• Mail forwarded to the company domain
  ltnamegt_at_customer.com
• MX records for company still resolve to
  on-premise servers
• Forwarders are set automatically by the directory
  sync and migration tools. In reality these are
  contacts that are hidden from the Global Address
  List.

On-premise Exchange
Microsoft BPOS


Account with mailbox on BPOS SMTP
joe_at_customer.com TargetAddress joe_at_customer.micros
oftonline.com
Active Account with mailbox on BPOS SMTP
joe_at_customer.com smtp joe_at_customer.microsoftonlin
e.com
Mail Forward


Disabled Account without mailbox SMTP
kate_at_customer.com TargetAddress kate_at_customer.com
Account with on-premise mailbox SMTP
kate_at_customer.com
Mail Forward
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Some Items to watch out for

• Currently No Free/Busy between on-premise and
  BPOS users
• No Access to shared mailboxes between on-premise
  and BPOS within the same Outlook profile
• No Public Folders within the BPOS Service.
• Users need to manually copy Microsoft Outlook
  Profile settings.
• If enabled Single-Sign-On utility forces all
  Microsoft Communicator clients to use the BPOS
  OCS implementation.
• Increased traffic on your internet connection.
• Directory synchronization tool can only pull
  information from one forest.
• Directory synchronization is one-way only.
• E-mail migration is one-way only.

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Complex Migration Scenario
Scenario Customer has two differing messaging
systems in two Active Directory Forests but
wishes to move as many users onto BPOS as
possible and have a common Global Address List.
The customer also wishes to move to Exchange
server 2007 for their on-premise
services. Problems BPOS can only connect to one
forest BPOS requires Exchange 2000
BPOS

Multi Domain AD Forest
AD Forest
IBM Notes
Exchange Server 2003
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Complex Migration Scenario
BPOS
BPOS Directory Sync

Multi Domain AD Forest
AD Forest
Exchange Server 2003
IBM Notes
Exchange Server 2007
Quest Notes Migrator
Quest Migration Manager
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Client Access

• Single Sign On Utility
• Allows access to the BPOS Services without
  multiple login prompts.
• Configures Outlook and Office Communicator with
  the correct settings.
• Components of BPOS can be access without this
  utility but will require separate logins.

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Advanced Options for Coexistence

• Mail Shadow Desktop
• Allows users to maintain an on-premise and an
  online copy of their mailbox.
• Synchronizes in the background as long as the
  workstation is turned on.
• Allows coexistence of calendar information
• Allows migration from BPOS to On-premise
• Per item replication

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Advanced Options for Coexistence

• Mail Shadow Server
• Allows continuous replication of selected
  mailboxes between on-premise and online
• Allows coexistence of calendaring information
• Allows coexistence of shared mailboxes
• Allows migration from BPOS to On-premise
• Per item replication

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BPOS Other uses

• Do you have a single premises and no capability
  for a disaster recovery site?
• Why not use BPOS in conjunction with the Mail
  Shadow software as an e-mail DR solution?

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Resources

• Microsoft Online Services on microsoft.com
• http//www.microsoft.com/online
• Microsoft Online Services TechCenter
• http//technet.microsoft.com/en-us/msonline/defaul
  t.aspx
• Documentation and Help
• http//technet.microsoft.com/en-us/library/cc49872
  0.aspx
• Microsoft online services Demo
• http//www.microsoft.com/online/demo/demo.aspx

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Licensing considerations

• Licensing its complicated
• Consider programmes already in place
• Dont double purchase
• Compliancy / SAM
• Financials (co-term with existing agreement)
• Talk to the experts (internally and at your
  partner)

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Perpetual Licensing Agreements
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Two Ways to Subscribe to Services
Software-Plus-Services
Microsoft Volume Licensing Microsoft Enterprise
Agreement (EA) and Microsoft Campus and School
Agreement (CA/SA)
Microsoft Online Subscription Program

• Target Audience
• Existing Customers with Volume Licensing EA
  CASA Agreements

• Target Audience
• Small and Mid-Size Businesses
• Deskless Workers

• Benefits
• Subscribe Online
• Rapid Deployment
• Simple Online License Management
• Add Online Services to your existing software
  investment

• Benefits
• Price advantage for volume purchasing
• Software and services IT strategy

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Dual Access License Rights
User Subscription License can be used with the
service and with on-premises servers
Online Service Rights
USL
Internet
Microsoft Hosted Servers
On-Premises Rights
Customers still must buy on-premises Server
Licenses
Customer Servers

• SharePoint Example
• Customer purchases SharePoint Online User
  Subscription License
• Licensed User can use the USL to access the
  Service
• Customer purchases SharePoint Server licenses
  for their on-premise servers
• Same Licensed User can use the USL as a
  Client Access License to access On-Premises
  Servers

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Two ways to buy Via EA or USL
New or Existing SA Agreement
No SA Agreement
User Subscription License (USL)
Software Assurance Credit
Step-Up USL

• Protects your investment in CALs with Step-Up
  USL
• License can be used with the service and with
  on-premises workloads
• Available as Standalone services or in a Suite
• Sold via Volume Licensing and available on EA,
  Select and Open Value agreements

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Business Requirements in EA
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Overview of BPOS Activation Process
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Parative fixed offering

• Planning
• Migration
• SMTP connections
• Directory sync
• User communication
• Coexistence
• Configure TLS with SMTP
• Implement directory coexistence
• User migration
• 5 user pilot

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Parative fixed offering

• 7 day package fixed cost
• 6500.00 (inc food/accom/travel (uk only))
• Planning workshop
• Discussion and white board sessions
• Discovery
• System audit
• Domain discovery
• Internet link check

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Key Links