Office of Information Technology

1

Office of Information Technology
2
ORIENTATION WILL START SHORTLY
Office of Information Technology

• Welcome!
• Thanks for your patience

3
IT SERVICES
Office of Information Technology

• Elaine Montilla
• Director of User Services

4

Office of Information Technology
Network Accounts
How do I get a GC userid/pwd? Full-time
students 3-5 days after registration Non-matric
permit students visit Help Desk Whats the
password? your first and last initials in caps
followed by your birth date RS2006/08/24 chang
e password 8 to15 characters at least 1 upper
case, 1 lower case, 1 number or
character Expiration 3 months after graduation
or 18 months after no activity

• ????

5

Office of Information Technology
Network Accounts

• GC computer off-campus login
• GC email address rsmith_at_gc.cuny.edu
• 50MB GC email account
• _at_ 30MB You get a warning.
• _at_ 40MB You cant email out.
• _at_ 50MB You are cut off.
• max 5MB attachments
• Private storage space
• U\ 300MB
• WFS 200MB

• ????

6

Office of Information Technology
Public Computers

• Dell GX755 running Windows XP
• Located inside the Library and all departmental
  student hubs
• All have USB ports DVD-RW combo drives
• Some of the Apps
• Microsoft Office 2007
• Adobe Acrobat
• IE, Firefox,
• Itunes,
• GIMP, VLC Player,
• SPSS, SAS, Mathematica,
• Refworks, Quicktime player, and many more

• ????

7

Office of Information Technology
Public Computers

• 20 iMacs C-level, Library 1st 2nd floor
• Some of the Apps
• Microsoft Office for Mac,
• OpenOffice.org,
• Opera, Firefox, Camino, Safari,
• Google Earth,
• Aquamacs Emacs, TeXShop, BibDesk,
• EndNote, Zotero,
• Gimp, VLC Media Player,
• iWork suite, and many more

• ????

8

Office of Information Technology
Citrix Remote Access

• Off-campus access to your GC drives
• Off-campus to library dbases
• Use apps on GC server SAS, SPSS, Stata, Matlab,
  Mathematica, Hyperchem, WinEdt,MapInfo Pro,
  Macromedia Studio MX, EndNote, Scifinder Scholar,
  HLM, Adobe Acrobat Pro
• Download install from our IT web page

9
Office of Information Technology
Printing at the GC

• Printers are available throughout the building on
  all public student hub areas.
• Concourse Level and 2nd
  Floor of the Library
• IT Computer Labs

10

Office of Information Technology
WFS Services

• Web-Based file storage system
• Feature
• File Storage. Securely store documents and
  media files
• File Sharing
• Homepages
• Securely store documents and media files.
• Used with a web browser.

11

Office of Information Technology
Wireless Remote Access

• Wireless Service is now available to the GC
  Community
• All Levels of Mina Rees Library
• All departmental student hubs
• Dining Commons and 365 Xpress
• DSC rooms 5414/5487
• Note our wireless requires no authentication

12

Office of Information Technology
IT Library Workshops

• Application Workshops
• All taught by IT staff and GC Librarians
• free to all of our GC students.
• Registration encouraged
• Contact us at training_at_gc.cuny.edu or
  212.817.7370

13

Office of Information Technology
Help Desk Self Service Solution

• Expands available support
• Empowers to resolve your own problems
• Quick
• Convenient

14

Office of Information Technology

• Some titles include
• Adobe Photoshop
• The entire Office Suite
• Mac OS X Leopard
• Macromedia Dreamweaver
• Linux
• OpenOffice
• Mozila Thunderbird
• Many more

15

Office of Information Technology
GC Password Reset

• Options
• If your password has not expired, reset your
  password on the Internet by going to the
  following web site https//pwreset.gc.cuny.edu
• Visit the Help Desk at the Graduate Center in
  person with a valid ID and request that your
  password be reset.
• Have your departments APO contact us requesting
  a password reset on your behalf.
• Fax, scan or email us a copy of your valid
  Graduate Center ID to [phone]. Please
  include an email address where you would like to
  receive your new password.

16

Office of Information Technology
CUNY PORTAL

• CUNY websites
• Registration
• Events
• Directories
• CUNY eMall
• Discounts

17

Office of Information Technology

• GC IT HELP DESK
• Hours of Operation
• Monday Friday 9am-9pm
• Saturday 10am-6pm
• Sunday Closed
• Phone [phone]
• Fax [phone]
• Email helpdesk_at_gc.cuny.edu
• Chat gc.helpdesk_at_hotmail.com
• Location Library Concourse Level
• IT web address www.gc.cuny.edu/informationtechnol
  ogy

18

• Polly Thistlethwaite
• Associate Librarian for Public Services
• The Graduate Center
• Library

19
The Registration Path

• Register online via Student Web
• Banner ID from Admissions room 7201
• or 9-digit number on photo ID card
• Enroll online via Student Web
• Pay bill get receipt
• Pay online, by mail, or _at_ Bursar room 8105
• GC network login enabled automatically
• 3-5 days max after payment
• for off-campus access to databases
• Take receipt for GC photo ID
• Photo ID room 9123
• Take GC photo ID to library
• 14-digit library barcode sticker
• Library 1st floor circulation desk
• to check out books, get ILL account

20
Graduate Center Library

• http//library.gc.cuny.edu
• 280,000 books supporting GC courses
• CUNY catalog for CUNY-wide book borrowing
• ERes Electronic Reserve
• InterLibrary Loan (ILL)
• DatabasesFull-text journal listings
• Find it! links to full text
• from databases scholar.google.com
• EndnoteRefworks citation software
• Custom reference service

21
CUNY Library Access

• Get a library barcode on your GC photo ID
• Register _at_ GC Library Circulation Desk, 1st floor
• Get GC library barcode
• Then borrow, request, renew CUNY books online
  with CUNY
• Keep email address current to get pick-up,
  recall, renewal, odue notices
• Use GC library barcode to create online ILL
  account

22
Off-Campus Research

• GC Library Databases Full-text journals
• Click on Database name
• enter GC network userid/pwd from off-campus
• Or search for a Full-text journal title
• enter GC network userid/pwd from off-campus
• Electronic Reserves (ERes)
• search by instructor, department, course number
• course password provided by instructor
• GC network userid/pwd if article in a database

23
Retrieval Customization

• Follow Find it! links from databases
• to GC full-text, CUNY, ILL
• Autofills ILL request form
• Customize Google Scholar
• scholar.google.com
• Searches selected free licensed dbases
• Adds links to signal GC full-text, CUNY,
  WorldCat, and ILL
• Download Grad Center Library Toolbar
• Auto customizes scholar for GC resources and Find
  It! retrieval options
• Signals if GC owns items in many commercial
  databases, e.g. amazon, abebooks,

24
Bibliographic Citation Software

• Free EndnoteRefworks Zotero
• Export citations from GC library databases into
  this software
• arrange, describe, organize, notate
• format endnotes and bibliographies
• Library/IT Endnote Refworks workshops

25
Interlibrary Loan

• Create your ILL account online
• provide GC library barcode
• create username/pwd
• borrow books not available in CUNY, 3-week
  loans/1 renewal
• request articles not available at the GC
• PDF article delivery, 1-day turnaround for most
• note if a CUNY book is checked out, on reserve
• get email when item is available for pick-up
• Use WorldCat with Find it! for speed
• Unlimited requests, free

26
Graduate Center Library

• http//library.gc.cuny.edu
• Fall Library Hours
• 9 - 11 Mon - Fri 10 - 8 Sat 12 - 8 Sun
• Some Holidays, exceptions
• 2nd floor Library Reference
• 10 8 Mon Thu
• 10-6 Friday
• 212-817-7077
• 24/7 Ask-A-Librarian online chat reference
• 1-on-1 consultation
• workshops
• information literacy advice

27
Graduate Center Library

• Questions?
• Web site http//library.gc.cuny.edu
• CUNY for CUNY-wide book borrowing
• EResElectronic Reserve pwd from instructor
• InterLibrary Loan (ILL) WorldCat for books
• DatabasesFull-text journal listings
• Find It! links to full text
• from databases scholar.google.com
• Library Toolbar auto-customizes
• EndnoteRefworks citation software
• Custom Reference Service live and online

28

Office of Information Technology

• Q A