CE

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CE??????

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Critical elements of CE

• Process Focus
• Customer Focus
• Product Development by Multi-Functional Teams

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Customer focus

• Understand customer requirements expectation
• Constant attention to customer satisfaction
• Rapid assessment accommodation of new priorities

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Process focus

• Document process capabilities metrics
• Understanding of the value chain linkages with
  the customer supplier value chains
• Modeling of process workflows
• Identification control of critical process
  events parameters and
• Relentless pursuit of improvement.

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Assignment of teams to product development

• Representation of all relevant life-cycle
  perspectives in the product development process
  from the early stages, e.g., Marketing, Research
  Development, Design, Manufacturing, Support.

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Execution of planned strategies for team
development

• Team performance measures
• Team training social analytical skills and
• Removal of organizational barriers to effective
  teamwork.

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Training for CE Teams

• Concepts, techniques, and tools for CE
• The deep understanding in cooperation
  characteristics (7Cs)
• Group problem solving techniques to develop
  helpful team behavior
• Defining a common set of consistent goals
• Need for innovation
• Productivity concepts e.g., TQM

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7 Cs

• Collaboration
• Commitments
• Communications
• Compromise
• Consensus
• Continuous improvement
• Coordination

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7Ts

• Talents
• Tasks
• Teams
• Techniques
• Technology
• Time
• Tools

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Accommodation of teams within the organization

• Physical or virtual collocation
• Career paths for members of cross-functional
  teams
• Team recognition incentives
• Management directive describing team
  responsibilities, authority, accountability
• Operation of teams as strategic business units in
  organization's value chain and
• Team culture.

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Management systems

• Risk (uncertainty) management
• Aggregated project planning scheduling
• Value-based resource allocation
• Cost/schedule control systems
• Technical performance monitoring

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Mechanism for rapid product assurance

• Adoption of standards and robust design
  principles
• Application of computer aided design simulation
  tools and
• Use of rapid prototyping tools.
• Design for X

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What is Rapid Prototyping

• Rapid prototyping (RP) is a technology used for
  building physical models and prototype parts from
  3D computer-aided design (CAD) data.
• RP systems join together liquid, powder and sheet
  materials to form complex parts. Layer by layer,
  RP machines fabricate plastic, wood,  ceramic,
  and metal objects based on thin horizontal cross
  sections taken from a computer model.
• Companies maintain that RP has helped them trim
  weeks and even months of design and prototyping
  time, while enhancing the quality of their
  products.

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??????(Rapid prototyping)

• Wohlers Associates Co.

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Design for X-ability

• ???????(Design for manufacture)
• ??????????????????????????????????fasteners????
• ???????(Design for assembly)
• Boothroyd - Dewhurst???????
• Hitachi???????(Hitachi Assembliability Evaluation
  Method,AEM)
• Design for reliability, service, disposal,
  quality, safety, logistics, etc.

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Leadership of senior management

• Leadership role model
• Steering committee for CE issues
• Commitment to the resolution of issues at the
  lowest level
• Commitment to support CE throughout the
  transformation cycle and
• Relentless pursuit of improvement.

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Discipline

• Doing what it takes to get the job done with
  integrity
• Consistency common methodologies
  measurements
• Minimizing changes late in the development cycle
• Demanding a quality product or service
• Fair treatment of customers, even when it costs
• Subjugating individual interests to team
  consensus
• Managing resources as though they were your own
  and
• Facing reality solving problems.

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Technology systems tools for CE

• Shared information
• Communication services
• Coordination services
• Corporate memory and
• Integrated tools databases.

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Virtual team

• A distributed team whose joint knowledge and
  tools are shared through data placed in a common
  information base, and whose work is coordinated
  by a framework of intelligent communications.

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Computer technology - shortfalls

• Location dependence -- non-transparency
• Non-existent groupware for decision support
• Diversity of formats, protocols, user interfaces,
  ...
• Unsecured networks
• Unfriendly systems
• Cultural barriers

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Five specific services for CE
Source CERC in UWV
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(No Transcript)
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????(Sharing information)

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• PDM systems

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Colocation

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• Archiving and indexing of conferences
• Remote interactive demonstration services
• Application sharing

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????(Coordination)

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• Scheduling and reporting of group activities?
• Evaluation, propagation and relaxation of
  constraints?

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??????(Corporate memory)

• Hypermedia tool to capture the richness of data
• Links between items for hypermedia style
  navigation
• Ability to connect to engineering tools,
  heterogeneous data
• Capturing rationale, perspectives, and
  alternatives
• Intelligent information retrieval

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??(Integration)

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Technology support for product development

• Look up
• Compute
• Communicate
• Negotiate
• Decisions
• Archive